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Account & Technical Support

Technical support for game and account issues. 

4,048 topics in this forum

  1. downloading the game

    By jimowen.5409,
    • 2 replies
    • 51 views

  2. Returned from a break, experiencing freezing/lag spikes

    By ProverbsofHell.2307,
    • 10 replies
    • 641 views

  3. FPS drops

    By Chiara.9827,
    • 3 replies
    • 231 views

  4. Game Crashes after Server reset

    By Arthos.1298,
    • 6 replies
    • 171 views

  5. Are friend referrals still a thing?

    By graceangel.3618,
    • 2 replies
    • 1.6k views

  6. Full Screen crashes game after Windows 10 Update

    By Noerknhar.3826,
    • 7 replies
    • 593 views

  7. Question about the free/trial account

    By Maky.4259,
    • 2 replies
    • 63 views

  8. KB4505903

    By Petrus.2496,
    • 10 replies
    • 593 views

  9. Game Crash & Disconnection Issues [merged] 1 2 3 4 16

    By Gaile Gray.6029,
    • 394 replies
    • 3.2k views

  10. Connection Issues

    By Potato PC William.2583,
    • 5 replies
    • 126 views

  11. I lost gems without spending or converting to gold!

    By Setz.9675,
    • 1 reply
    • 61 views

  12. Stuck in PvP map select screen

    By ILLUMI.4598,
    • 2 replies
    • 25 views

  13. Are support tickets backed up or something?

    By Vegeta.2563,
    • 10 replies
    • 233 views

  14. (server crash that Arenanet has fixed)

    By Speedylord.2798,
    • 0 replies
    • 84 views

  15. Support is down

    By Turial.1293,
    • 3 replies
    • 121 views

  16. Paypal wait time

    By Safina.5726,
    • 3 replies
    • 63 views

  17. why was the hall of monuments rewards reset?

    By ocovox.4783,
    • 2 replies
    • 64 views

  18. Random Skill Lag?

    By Eight Samurai.6840,
    • 0 replies
    • 24 views

  19. Cannot log in to Arenanet support

    By Zdac.3947,
    • 4 replies
    • 195 views

  20. https://help.guildwars2.com/ timed out? https://status.zendesk.com/ timed out

    By krupek.2581,
    • 1 reply
    • 33 views

  21. Free HoT with Path of Fire Standard purchase question

    By Angus.5961,
    • 17 replies
    • 1.4k views

  22. Stuck in map results, why?

    By zohrehownz.2031,
    • 2 replies
    • 41 views

  23. Caladborg and Knight of Thorn Achievement

    By Cookieg.7024,
    • 0 replies
    • 33 views

  24. cant login

    By HaL.2518,
    • 1 reply
    • 84 views

  25. Increase fps in wvw

    By daWizzard.4329,
    • 3 replies
    • 149 views
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