Account & Technical Support

4,048 topics in this forum

1. Continual Disconnections after patch

   By cobbah.3102, July 12, 2018
   • 2 replies
   • 61 views
   • 
   • cobbah.3102
   • July 13, 2018

2. Gem Store Issue/Bank

   By Natech.3872, July 12, 2018
   • 2 replies
   • 83 views
   • 
   • JustTrogdor.7892
   • July 12, 2018

3. MSI GK80 Keyboard problem

   By Zarcos.9875, July 12, 2018
   • 1 reply
   • 111 views
   • 
   • Zarcos.9875
   • July 12, 2018

4. I want to change my account name. I prematurely made it last year. i should of said sooner i kno.

   By Matt.4276, July 11, 2018
   • 5 replies
   • 1.4k views
   • 
   • Illconceived Was Na.9781
   • July 12, 2018

5. "Deluxe Collection" (from last week's sale) - my in-game items never came

   By violetarc.8315, June 30, 2018
   • 7 replies
   • 393 views
   • 
   • violetarc.8315
   • July 12, 2018

6. Weird issue with players Portals (Mesmer's, Necros)

   By jowy.1584, July 12, 2018
   • 0 replies
   • 55 views
   • 
   • jowy.1584
   • July 12, 2018

7. GW2 on Mirco Sd

   By PeaceTherapy.5038, July 12, 2018
   • 2 replies
   • 193 views
   • 
   • PeaceTherapy.5038
   • July 12, 2018

8. do not have access to phone number so cannot log in

   By Soldier.2560, July 6, 2018
   • 21 replies
   • 6.1k views
   • 
   • Soldier.2560
   • July 12, 2018

9. Game client can't validate account after patch

   By Olin.5349, July 12, 2018
   • 0 replies
   • 21 views
   • 
   • Olin.5349
   • July 12, 2018

10. "A disk I/O error has occured"

    By Arraphyn.2417, July 4, 2018
    • 15 replies
    • 2.8k views
    • 
    • Kiza.5630
    • July 12, 2018

11. Friend's email not accessible and PoF wasn't applied to his account when purchased

    By Elquin.9016, July 10, 2018
    • 5 replies
    • 69 views
    • 
    • Inculpatus cedo.9234
    • July 12, 2018

12. I have a problem with my expansion

    By Psychas.1950, July 11, 2018
    • 6 replies
    • 51 views
    • 
    • RoseofGilead.8907
    • July 11, 2018

13. black lion mount adoption license

    By anth.1842, July 6, 2018
    • 6 replies
    • 144 views
    • 
    • FLchick.7950
    • July 11, 2018

14. Game crashes and need a hard reset

    By coltRG.6250, July 10, 2018
    • 2 replies
    • 141 views
    • 
    • coltRG.6250
    • July 11, 2018

15. So.. 18 days old ticket still no response

    By Novocaine.2915, July 11, 2018
    • 2 replies
    • 111 views
    • 
    • Novocaine.2915
    • July 11, 2018

16. Inverted chat and party box

    By KidGafanhoto.5184, July 10, 2018
    • 3 replies
    • 200 views
    • 
    • Steve The Cynic.3217
    • July 11, 2018

17. Is Anet ever going to adequately address the poor optimization of the game engine? 1 2 3 4

    By Wander.5780, June 19, 2018
    • 88 replies
    • 3k views
    • 
    • DynDasE.6254
    • July 11, 2018

18. View status of anonymous ticket?

    By metalTiffy.7106, July 11, 2018
    • 1 reply
    • 241 views
    • 
    • Illconceived Was Na.9781
    • July 11, 2018

19. Not receiving Daily Completionist points

    By EvilStepQueen.1293, July 11, 2018
    • 2 replies
    • 53 views
    • 
    • Inculpatus cedo.9234
    • July 11, 2018

20. Active Ticket

    By Paulyj.5483, July 10, 2018
    • 3 replies
    • 181 views
    • 
    • Paulyj.5483
    • July 10, 2018

21. Support won't talk to me about my account anymore

    By evosociety.7042, July 5, 2018
    • 14 replies
    • 541 views
    • 
    • Inculpatus cedo.9234
    • July 10, 2018

22. New player lf answers #3

    By mikeeens.3542, July 10, 2018
    • 6 replies
    • 71 views
    • 
    • mikeeens.3542
    • July 10, 2018

23. Is it possible to split payment for PoF between a Gift Card and Credit Card?

    By Bublio.5602, July 10, 2018
    • 2 replies
    • 121 views
    • 
    • Bublio.5602
    • July 10, 2018

24. I activated the serial code in the wrong account

    By teu.3098, July 9, 2018
    • 5 replies
    • 120 views
    • 
    • hauteclaire.4327
    • July 9, 2018

25. Authenticator app outputs wrong code

    By Rudi Runner.1420, July 9, 2018
    • 1 reply
    • 81 views
    • 
    • Illconceived Was Na.9781
    • July 9, 2018