kumiponi.6047

It could be worth it to check if the same thing happens with another guild, using the same character(s). If not, then there may be something wrong with your guild's data on the servers.

The big game engines are obviously going to be (or already have been) ported to M1 and Metal, which will facilitate porting games that use those engines. Games with custom engines don't have that luxury.

In other news: Linux with a graphical desktop has already been shown working on a new Mac. The biggest obstacle there is the custom graphics hardware which needs reverse engineering and drivers written from scratch.

I also got disconnected and there appeared to be no way to re-join the dragon response mission even though I remained in the party. :( I tried going through the portal again, but it just started a new mission instance. Maybe there's some workaround that I missed?

About teleporting in open world. It's kind of hard to report someone when you only notice them cheating when they vanish. ;) You'd need to guess the gathering node they have teleported to next and somehow manage to get there in time. Also, realistically, it's not the type of cheating I'd be most likely to report – after all, it doesn't really harm me much.

What is this game in the Steel Warband cave and when will we be able to purchase blind bags to collect the cards and play against each other? Doesn't seem like a variant of Sandstorm but you never know.


One way of "fixing" this would be to create such an infusion and an NPC that would give, once per account, a recipe to craft it for those who have completed the collection. I mean, Tyria is already littered with similar obsolete/legacy NPCs so one more wouldn't hurt...

Wow, thanks for that skin tip! It really adds a new aspect of fun when you can mount up when you want... Devs, please add at least one mount skin set that can be bought with coin/karma/other in-game currency. It can be super ugly, I don't care, if I just can play the game as it's meant to.

> @"Ashantara.8731" said:

> > @"kumiponi.6047" said:

> > Move your mouse cursor around over the tree. Left-click when the cursor changes from a speech bubble into a gear. Either double click or click once and then press interact to pick up the gift.

>

> That's not always working, as @"Snowflake.7952" mentioned. Hence my explanation on how to do this using the keybind.

Hmm, weird. I've always got it to work, though not necessarily from all viewing angles, so you may need to move to the other side of the tree or look more up or down.

Move your mouse cursor around over the tree. Left-click when the cursor changes from a speech bubble into a gear. Either double click or click once and then press interact to pick up the gift.

For what it's worth, one of the worst areas with this issue is Western Grothmar Valley, which also has a falling snow weather effect.

> @"Chrysaor.6392" said:

> Definitely dependent on when the sickle was purchased. I had the same character harvest Coral from Siren's Landing with older and newly purchased Unbound Harvesting Sickles.The old Unbound Harvesting Sickle produced Unbound Magic, the new one did not.

The item IDs haven't changed so if that's true, it has to do with some other data stored with the item.

I'm experiencing this issue as well, and reported it with the in-game /bug command as suggested. (Europe server)

Funny how normally an in-game message that it can't connect to "the log-in server" means nothing and you can just close the dialog box and continue playing, but this time the game client flat-out shut down because it can't connect to the log-in server.

I suspect there are certain people how would be willing to and more than capable of fixing the issues for them, for the small price of getting a temporary access to the source code and server infrastructure. =)

This has bugged me for ages! I once saw the effect and killed the anomaly, not knowing what it was. After that the player in question was nearby and apparently angry, so I left quickly...

I'm sure I did not receive any email or any other kind of notification anywhere about the support ticket. No email at all before I did post my own ticket. My phone beeps on new emails and I regularly check the junk mail folder. If an account gets hacked and the email address changed, they should send a notification to the address that was in effect before the hack, of course. This does not apply to my situation though, as my account was not hacked nor the address changed.

In case you're thinking that posting details about the incident would pose a security risk, I sort of agree, but they do it anyway. Full replies to tickets posted by me are sent through email.

No I did not create a ticket the first time, as I previously explained. This thread is not about what happened to me, but what I think should be done to improve the communication.

> @"Mewcifer.5198" said:

> Putting a reason in an automated email could potentially be seen as a privacy risk. And honestly it would probably just be a single line from a drop down menu like "violation of community guidelines" or something because it is unreasonable to expect someone to manually type stuff like that for every suspension that happens, it would bog down the whole process, especially if the reason was more complex than can be put into a single line.

You are misunderstanding the process. They do create a ticket, at least in my case they did, that has **some context** to what lead to the suspension. (They however refused to explain why, despite my explanation of the situation, my actions were against the Code of Conduct.) The email I think should be sent is a notification that such a ticket has been created. The only way to find out about it is to go to the support system and browse "My tickets", which one would naturally assume are all posted by me. I have never before heard of a ticket system where the person who asks for support is not the one who posts the ticket.

> I have never been suspended from the game myself but I am *pretty sure* based on what I have seen posted in the past that it says "Please contact support for information."

That may be true in some cases but there was no such thing in the error message that I got, and am still getting if I try to log in. Reasons for suspension are not equal and similarly the lengths differ, I would assume.

Given that some warbands join the same Order as a group, it would be strange for a member of an order to be in a warband that doesn't yet belong to an order, wouldn't it? I haven't played through the charr personal story to see how this aspect is handled in it. If an established order member did infiltrate a warband, they would be an Order of Whispers agent, naturally. :)

> @"Mewcifer.5198" said:

> No one is going to go to the forums and complain about good outcomes. So basing your opinion on support staff on that is not going to be accurate.

As @"Danikat.8537" said above, the good outcomes are probably rare. This was even reflected on the language of my tickets. Support seems to be very friendly on usual requests, but when you have been deemed to have broken the rules, there is little sympathy.

> So, you knew about support and the ability to make tickets, consciously chose not to make a ticket to ask for information, continued acting exactly as you did when you got suspended, and are surprised when you got suspended again?

As I said before, I didn't continue acting the way I had. That's what I thought was enough to avoid future suspensions. Additionally, I'm not very inclined to ask for information if I know I'm going to be lambasted in some way, without an effective course of appeal.

> @"mercury ranique.2170" said:

> There is a pretty clear statement when you are suspended in the game. If it is still unclear what the reason is, I would always recommend contacting support and asking them. Just sitting out the time without changing what you did is foolish and a recipe to more suspensions. I do not see the need for any adjustments here.

No, the statement in the game is very general and doesn't direct the player to contact the support. And for the third time, I did change my behavior. The adjustment needed is some kind of a notice informing about the ticket that's been created.

Quoting Snaff:

> The mind is a powerful and fragile quantity in the world equation and the Eternal Alchemy. It can move mountains or it can be shattered like glass.

> My research has found a thread between magic and the mind. The two are linked. Where there is one, there must also be the other. The igniter is belief.

I gather from this that powering the golems this way is powerful but a fragile process and therefore possibly doomed to fail, eventually.

I know support exists and from reading these forums I know it's not very helpful to appeal to them in these cases.

I did make efforts to find out what went wrong, but didn't contact the support or browse tickets that I didn't know were there in the first place. I presumed someone had reported me for who knows what and I decided to try to avoid any confrontation. Yet, I got suspended for another reason entirely, that I won't go into details of here. On a related note, the Code of Conduct isn't very specific and, I guess, open for some interpretation.

No I'm not complaining about the suspensions, I'm sure they have their reasons even if they don't want to share them with me. I'm just saying that if I had know about the ticket system, I would have been able to see what I had done wrong and avoided the second suspension.

Yeah, well, I didn't. :/ I know there are cultural differences and that I wouldn't get any actual explanations, because such differences can't be explained easily. :) I'm not American and I can't always tell what their motivations are.

I just found out that when a player's game account gets suspended, the moderators will (at least in some cases) generate a support ticket for that account. As I didn't know this, and no email was sent to me, I was left guessing on the actual reason for the suspension. After the suspension I continued the actions that, for some unknown reasons, were deemed to be against the policies. Had I known about the first ticket, I would have obviously stopped and complied.

My suggestions: 1) Improve the in-game error message to say that a support ticket may have been generated for you. 2) Send an email notifying of such tickets in the same way an email is send about replies to tickets.