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Posts posted by Sonia.7910
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Since I opened a ticket and got no reply (except for asking about my Windows system specifications, and then apologizing for the mistake and asking again for my MacOs system specifications... and then silence)... and I see there's more people here who can't launch the game either, I'm copy-pasting the error I get each time I try to play and hoping there's someone out there who can help. I have tried to uninstall the game completely, installing it from zero, re-installing my OS...
I have been playing for more than 6 years (almost since the beginning) in this same iMac and I have NEVER had this kind of problem. Sure my computer is old. But it would be nice to know if the problem can be solved before I am forced to buy a new one JUST because of one game (considering the rest of apps I run on it work perfectly).
Arena.net... next Tuesday's update would be a VERY NICE chance to solve this problem for all of us!
Process: GuildWars2 [312]
Path: /Applications/Guild Wars 2 64-bit.app/Contents/MacOS/GuildWars2
Identifier: net.arena.Guild-Wars-2
Version: 1.0 (1)
Code Type: X86-64 (Native)
Parent Process: launchd [155]
Responsible: GuildWars2 [312]
User ID: 501
Date/Time: 2020-10-09 17:20:40.599 +0200
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: DC29EE74-C27F-2C3C-F033-08B681EA28E2
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001f1500532
VM Regions Near 0x1f1500532:
VM_ALLOCATE 0000000109755000-0000000109756000 [ 4K] rw-/rwx SM=ALI
-->
MALLOC_NANO 0000600000000000-0000600000200000 [ 2048K] rw-/rwx SM=COW
Application Specific Information:
dyld: in dlopen()
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libsystem_platform.dylib 0x00007fff975d9d17 _platform_strcmp + 23
1 net.arena.Guild-Wars-2 0x0000000106c09ac9 patch_lazy_pointers(mach_header const*, patch_t*, unsigned long) + 532
2 dyld 0x00007fff6497e4f1 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 597
3 dyld 0x00007fff64987a61 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, bool, ImageLoader::RPathChain const&) + 221
4 dyld 0x00007fff6497e764 dyld::link(ImageLoader*, bool, bool, ImageLoader::RPathChain const&) + 166
5 dyld 0x00007fff6498576d dlopen + 440
6 libdyld.dylib 0x00007fff9282d7ee dlopen + 59
7 net.arena.Guild-Wars-2 0x0000000106c0907e main + 542
8 libdyld.dylib 0x00007fff9282e5fd start + 1
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x000000000000005f rbx: 0x00000001f1500532 rcx: 0x0000000000000000 rdx: 0x00000001094a72e0
rdi: 0x0000000106c0bd65 rsi: 0x00000001f1500532 rbp: 0x00007fff58ff73d0 rsp: 0x00007fff58ff73d0
r8: 0x0000000000000000 r9: 0x0000000000000470 r10: 0x00007fff995f21a8 r11: 0x00000000106c42f8
r12: 0x0000000000000000 r13: 0x000000000000000b r14: 0x0000000000000000 r15: 0x0000000000000001
rip: 0x00007fff975d9d17 rfl: 0x0000000000010206 cr2: 0x00000001f1500532
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x106c08000 - 0x106c0bff7 +net.arena.Guild-Wars-2 (1.0 - 1) <75F3F980-0604-3F05-A551-B978F05FEB48> /Applications/Guild Wars 2 64-bit.app/Contents/MacOS/GuildWars2
0x106c89000 - 0x108b3afff +Gw64 (1.0 - 1) <25F613BC-F78A-33CA-964E-8D5539C4FA0B> /Applications/Guild Wars 2 64-bit.app/Contents/Frameworks/Gw64.framework/Gw64
0x1092a6000 - 0x1093abff7 +libCoherentUI.dylib (0) <49DBA81B-DD17-37C4-BF49-040B506EFDDF> /Applications/Guild Wars 2 64-bit.app/Contents/Frameworks/Gw64.framework/Versions/GuildWars2.106915/libCoherentUI.dylib
0x1094a7000 - 0x1094dafdb +libBink2Macx64.dylib (0) <9023614B-9A2D-3A43-A201-70BD5AA5CC8F> /Applications/Guild Wars 2 64-bit.app/Contents/Frameworks/Gw64.framework/Versions/GuildWars2.106915/libBink2Macx64.dylib
0x109504000 - 0x109607fff +libfmodex.dylib (1) /Applications/Guild Wars 2 64-bit.app/Contents/Frameworks/Gw64.framework/Versions/GuildWars2.106915/libfmodex.dylib
0x10966f000 - 0x1096eafef +libumbra31ob64.dylib (0) <65D2A72D-274E-31FD-956C-E080BFD8BF21> /Applications/Guild Wars 2 64-bit.app/Contents/Frameworks/Gw64.framework/Versions/GuildWars2.106915/libumbra31ob64.dylib
0x7fff6497a000 - 0x7fff649ad817 dyld (239.4) <7AD43B9B-5CEA-3C7E-9836-A06909F9CA56> /usr/lib/dyld
0x7fff8bf57000 - 0x7fff8bfa9fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x7fff8c0e8000 - 0x7fff8c0f1ffd com.apple.CommonAuth (4.0 - 2.0) <32BA436F-6319-3A0B-B5D2-2EB75FF36B5B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
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0x7fff8c1f3000 - 0x7fff8c1fbff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
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0x7fff8c2cf000 - 0x7fff8c327ff7 com.apple.Symbolication (1.4 - 129.0.2) <78AE8B21-BF15-373F-88C6-73BF740BFFFB> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolication
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0x7fff8ce40000 - 0x7fff8ce4aff7 com.apple.CrashReporterSupport (10.9 - 539) /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/CrashReporterSupport
0x7fff8ce4b000 - 0x7fff8ce55ff7 com.apple.bsd.ServiceManagement (2.0 - 2.0) <2D27B498-BB9C-3D88-B05A-76908A8A26F3> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManagement
0x7fff8ce56000 - 0x7fff8cf3dff7 libxml2.2.dylib (26) /usr/lib/libxml2.2.dylib
0x7fff8d30b000 - 0x7fff8d323ff7 com.apple.openscripting (1.4 - 157) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting.framework/Versions/A/OpenScripting
0x7fff8d885000 - 0x7fff8d911ff7 com.apple.ink.framework (10.9 - 207) <8A50B893-AD03-3826-8555-A54FEAF08F47> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework/Versions/A/Ink
0x7fff8dea2000 - 0x7fff8dea2fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x7fff8dea3000 - 0x7fff8dea3fff com.apple.ApplicationServices (48 - 48) <3E3F01A8-314D-378F-835E-9CC4F8820031> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x7fff8dea4000 - 0x7fff8dea5fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff8dea6000 - 0x7fff8df6aff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
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0x7fff8df7a000 - 0x7fff8dfc7ff2 com.apple.print.framework.PrintCore (9.0 - 428) <8D8253E3-302F-3DB2-9C5C-572CB974E8B3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore.framework/Versions/A/PrintCore
0x7fff8dfc8000 - 0x7fff8dff1fff com.apple.DictionaryServices (1.2 - 208) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/DictionaryServices.framework/Versions/A/DictionaryServices
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0x7fff8e07c000 - 0x7fff8e0abfd2 libsystem_m.dylib (3047.16) /usr/lib/system/libsystem_m.dylib
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0x7fff8e10d000 - 0x7fff8e126ff7 com.apple.Ubiquity (1.3 - 289) /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x7fff8e140000 - 0x7fff8e231ff9 libiconv.2.dylib (41) /usr/lib/libiconv.2.dylib
0x7fff8e232000 - 0x7fff8e47aff7 com.apple.CoreData (107 - 481.3) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x7fff8e859000 - 0x7fff8e8beffb com.apple.Heimdal (4.0 - 2.0) /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x7fff8e8e6000 - 0x7fff8e925fff libGLU.dylib (9.6.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x7fff8e99d000 - 0x7fff8e9f0fff com.apple.ScalableUserInterface (1.0 - 1) /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterface.framework/Versions/A/ScalableUserInterface
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0x7fff93b42000 - 0x7fff93bb5fff com.apple.securityfoundation (6.0 - 55122.3) <0FDC8F53-104C-3938-A852-5B33C30BAAD5> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x7fff93bbc000 - 0x7fff93bc9fff com.apple.Sharing (132.2 - 132.2) /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x7fff93bd6000 - 0x7fff93d71ff8 com.apple.CFNetwork (673.3 - 673.3) <4375B7CB-34B6-3A26-99AC-2D2404AD9C9B> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x7fff93d94000 - 0x7fff94094ff7 com.apple.Foundation (6.9 - 1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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0x7fff941cb000 - 0x7fff941ccff7 com.apple.print.framework.Print (9.0 - 260) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framework/Versions/A/Print
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0x7fff949bf000 - 0x7fff949bffff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/vecLib
0x7fff949f2000 - 0x7fff94a19ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff94a1a000 - 0x7fff94a1dfff libCoreVMClient.dylib (58.1) /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClient.dylib
0x7fff94da1000 - 0x7fff94dbcff7 libPng.dylib (1044) <151BA92C-6E7C-3B69-8024-FDD1E2C89DD3> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x7fff94e50000 - 0x7fff94e5bff7 com.apple.NetAuth (5.0 - 5.0) /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x7fff94e61000 - 0x7fff94eeaff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x7fff94eeb000 - 0x7fff95195ff5 com.apple.HIToolbox (2.1.1 - 698) <26FF0E2C-1CD7-311F-ACF0-84F3D5273AD6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox
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0x7fff95549000 - 0x7fff95552ffb libsystem_notify.dylib (121.20.1) <9B34B4FE-F5AD-3F09-A5F0-46AFF3571323> /usr/lib/system/libsystem_notify.dylib
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0x7fff95583000 - 0x7fff95588fff com.apple.DiskArbitration (2.6 - 2.6) /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x7fff956c0000 - 0x7fff956d2ff7 com.apple.MultitouchSupport.framework (245.13.1 - 245.13.1) <38262B92-C63F-35A0-997D-AD2EBF2F8338> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSupport
0x7fff956d3000 - 0x7fff956d7ff7 libGIF.dylib (1044) <7E51DFC3-740A-3CD3-98A1-1EC510A4A055> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x7fff956df000 - 0x7fff956e0fff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x7fff95747000 - 0x7fff95788fff com.apple.PerformanceAnalysis (1.47 - 47) /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/PerformanceAnalysis
0x7fff957c1000 - 0x7fff9582dfff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff95842000 - 0x7fff95889fff libFontRegistry.dylib (127) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x7fff9588a000 - 0x7fff9588afff com.apple.Accelerate (1.9 - Accelerate 1.9) <509BB27A-AE62-366D-86D8-0B06D217CF56> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x7fff9588b000 - 0x7fff95c6cffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib
0x7fff95c6d000 - 0x7fff95cbeff7 com.apple.audio.CoreAudio (4.2.1 - 4.2.1) /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x7fff95cbf000 - 0x7fff95e77ffb libicucore.A.dylib (511.35) <6F097DA7-147C-32A1-93D2-728A64CF0DC2> /usr/lib/libicucore.A.dylib
0x7fff96301000 - 0x7fff9631cff7 libsystem_malloc.dylib (23.10.1) /usr/lib/system/libsystem_malloc.dylib
0x7fff96371000 - 0x7fff9638cff7 libCRFSuite.dylib (34) /usr/lib/libCRFSuite.dylib
0x7fff9638d000 - 0x7fff963b2ff7 com.apple.CoreVideo (1.8 - 117.2) <4674339E-26D0-35FA-9958-422832B39B12> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x7fff963b3000 - 0x7fff96420fff com.apple.SearchKit (1.4.0 - 1.4.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framework/Versions/A/SearchKit
0x7fff96900000 - 0x7fff9692ffff com.apple.DebugSymbols (106 - 106) /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbols
0x7fff96930000 - 0x7fff96934ff7 libsystem_stats.dylib (93.90.3) /usr/lib/system/libsystem_stats.dylib
0x7fff96935000 - 0x7fff9693cff8 liblaunch.dylib (842.92.1) /usr/lib/system/liblaunch.dylib
0x7fff9693d000 - 0x7fff9697fff7 libauto.dylib (185.5) /usr/lib/libauto.dylib
0x7fff96cb7000 - 0x7fff96cdbfff libxpc.dylib (300.90.2) /usr/lib/system/libxpc.dylib
0x7fff96cdc000 - 0x7fff96d05ff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x7fff96d24000 - 0x7fff96d5dff7 com.apple.QD (3.50 - 298) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framework/Versions/A/QD
0x7fff96d5e000 - 0x7fff96d65fff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x7fff96d66000 - 0x7fff97050fff com.apple.CoreServices.CarbonCore (1077.17 - 1077.17) <3A2E92FD-DEE2-3D45-9619-11500801A61C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framework/Versions/A/CarbonCore
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0x7fff9713f000 - 0x7fff97572ffb com.apple.vision.FaceCore (3.0.0 - 3.0.0) /System/Library/PrivateFrameworks/FaceCore.framework/Versions/A/FaceCore
0x7fff97573000 - 0x7fff97576fff com.apple.TCC (1.0 - 1) <32A075D9-47FD-3E71-95BC-BFB0D583F41C> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x7fff975ad000 - 0x7fff975c6ff7 com.apple.Kerberos (3.0 - 1) /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x7fff975c7000 - 0x7fff975d1fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff975d5000 - 0x7fff975dbff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
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0x7fff989d1000 - 0x7fff98a35fff com.apple.datadetectorscore (5.0 - 354.5) /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDetectorsCore
0x7fff98a43000 - 0x7fff98a43fff com.apple.Carbon (154 - 157) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff98a88000 - 0x7fff98a8aff7 com.apple.securityhi (9.0 - 55005) <9985032A-0EE1-3760-8D23-ADD3965A4D18> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Versions/A/SecurityHI
0x7fff98b17000 - 0x7fff98b1bfff com.apple.CommonPanels (1.2.6 - 96) <6B434AFD-50F8-37C7-9A56-162C17E375B3> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/Versions/A/CommonPanels
0x7fff98bc6000 - 0x7fff98bd7ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x7fff98bd8000 - 0x7fff98eacfc7 com.apple.vImage (7.0 - 7.0) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
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0x7fff991d3000 - 0x7fff991eaff7 com.apple.CFOpenDirectory (10.9 - 173.90.1) <7BC0194E-1B40-3FCA-ACD2-235CE5D65DFA> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpenDirectory.framework/Versions/A/CFOpenDirectory
0x7fff99281000 - 0x7fff994e5ffd com.apple.security (7.0 - 55471.14.18) <83A9E8C8-06A1-3F6D-8514-C35CD0DBD370> /System/Library/Frameworks/Security.framework/Versions/A/Security
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 182
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=189.6M resident=113.5M(60%) swapped_out_or_unallocated=76.1M(40%)
Writable regions: Total=33.8M written=268K(1%) resident=520K(2%) swapped_out=0K(0%) unallocated=33.3M(98%)
REGION TYPE VIRTUAL
=========== =======
Kernel Alloc Once 4K
MALLOC 22.4M
MALLOC (admin) 32K
STACK GUARD 56.0M
Stack 8192K
VM_ALLOCATE 8K
__DATA 26.2M
__IMAGE 528K
__LINKEDIT 68.5M
__TEXT 121.1M
__UNICODE 544K
shared memory 4K
=========== =======
TOTAL 303.4M
Model: iMac11,1, BootROM IM111.0034.B04, 4 processors, Intel Core i5, 2.66 GHz, 8 GB, SMC 1.54f36
Graphics: ATI Radeon HD 4850, ATI Radeon HD 4850, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.74.0-P2P
Bluetooth: Version 4.2.7f3 14616, 3 services, 23 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: ST1000DM003-1SB10C, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Hub
USB Device: Keyboard Hub
USB Device: USB Optical Mouse
USB Device: Apple Keyboard
USB Device: Internal Memory Card Reader
USB Device: BRCM2046 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Hub
USB Device: Tablet Monitor
USB Device: USB2.0 Hub
USB Device: USB2.0 Hub
USB Device: Portable Super Multi Drive
USB Device: Built-in iSight
USB Device: IR Receiver
Thunderbolt Bus:
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Thanks!
Will do on Monday. It is just... it feels so useless... since the only reply I received was to show they had not even read my problem....
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I opened a ticket last wednesday after my launcher was unable to install the latest update issued on tuesday. While opening the ticket I made sure to tick the box which said I was running my Guild Wars 2 game in an Apple Macintosh computer and I enclosed as requested the System Information Report file and the crashing log the launcher gave me. I got a reply more than 24 hours after... requesting the same file for Windows, using the dxdiag command!!! I sent again all the information, explained on the body of the message I was running GW2 on Macintosh, NOT on windows and re-sent the System Information Report again. And since then... no reply.
I have the stupid feeling nobody checked that my message was a MacOs problem and I even wonder if there is anyone checking macOs tickets anymore. Should I give up hope on playing my favourite game? I have been playing dayly for years and unfortunately I don't think it makes sense to purchase a Windows computer just to continue playing it (besides, my husband also plays on Macintosh and he has had absolutely no problem with the new update). I really feel left down with all this. Is it possible to get help anywhere?
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Hello!
I'm not sure if these have been suggested yet, but there are a couple of things I think could improve our inventory space.
1) I don't know about you people, but my space is overwhelmed by beautiful skins I don't plan to use anytime soon, but I don't want to destroy even if the design has been unlocked in my wardrobe. Sure I could use them and then get back to my previous look but that would be a waste of transmutation charges. So I wonder, why not make them salvageable to get transmutation charges in exchange? That way you can get rid of them but since the design is already in the wardrobe you can use them back whenever you want.
2) I'm sure this has already been said but here's another vote. WE NEED A LIBRARY. I'm not sure how to implement it, maybe at Sun's refuge, maybe at our home instance, maybe just another tab at the toys and emotes window... but I have been collecting lots of books of Lore and so far I have a librarian mule carrying them all (yeah I call her the Librarian) and she's already running out of space.
3) Finally, this is more a request than a suggestion... there are some pieces of armor which are not salvageable, but we can't either put them on the mystic forge nor even sell them to merchants... Nothing. I really fell bad destroying them, and I would like to do anything... it don't mind what, but not having them hanging around in my inventory. That includes the orders armor (which is yellow, so quite useless as soon as your character reaches a high level) and most of the backpacks.
Thanks for reading and I hope some of these suggestions are heard!
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@"ShiningSquirrel.3751" said:
> There are usually mesmers porting the JP several times a day. If you do not see anyone advertising, either post in map chat or looking for group, there are still many players helping with this puzzle.
Thank you very much! Hope we will find any!
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Hello, and sorry for bringing this up again, but since this is older than one year, I wonder if any of the people who offered to help in this post are still active and willing to help? My husband and me are trying to get the diving master achievement and the last part of this puzzle is terrible, specially for me (I am really, really clumsy at jps).
unhappy mac player - [Merged]
in Account & Technical Support
Posted
I don't really mind that they drop mac support (not that they had a good mac support anyway, I needed it last year and on the one-each-two-days replies I managed to get I even was told to run a windows app to check the performance of my computer, which was kind of wtf?), but at least I wish they would let us continue running the old client and playing with old computers. Now I have the feeling I have only one month to either manage how to install a windows emulator of find another equally complicated solution.
Or stop playing my favourite game ever. Which, by the way, was my favourite because I COULD play it on my mac.