Outstanding Quality.4215

I get that, but a week ago, this exact same error kept me from accessing my account for ten days. Really annoying for it to reoccur a week later and not have any response yet.

Already done that. Been four days now with no reply. Super annoying

A few weeks ago, I was locked out of my main account for 10 days due to Error Code: 3023:1012:6:350. Two days ago, I'm locked out of all but one of my alt accounts under

Error Code: 3023:1012:6:353. Anyone else getting this error? Any clue what's going on?

I’ve had my account locked multiple times due to an error in the last few weeks. The first time took ten days to resolve and I’m currently on day three of the second time. Really freaking annoying...

I would like for someone to explain to me someday how this bug has gone unresolved for over a year...this is even more painful with swiss...almost 2 hours wasted with absolutely nothing to show for it...unacceptable.

I think rev hammer and staff are the most overnerfed weapons in this game’s history

My only suggestion is to rename the skill to

Coalescence of Potatoes

Why did the last guys post look like a ransom note?

All they have to do is add 20% cool down reduction and to experimental turrets and call it a day.

imagine restricting access to someone's account for over a week, giving them three different reasons (none of which makes much sense), and then not responding to tickets for 3 days going into a weekend...just imagine

still locked out of my account...will I ever get some help?

getting close to a week and my account is still locked. this is completely ridiculous.

I briefly regained access to my account:

Thank you for contacting the Guild Wars 2 Support Team. We apologize for the wait as we have had a spike in our incoming tickets recently.

This account was blocked in error, I have removed said block and you should be able to freely login now.

Regards,

GM Sparkle Heart

Guild Wars 2 Support Team

After about 40 minutes, I was banned for 3 days for "Inappropriate Behavior." I barely had enough time to get my home instance and fractal CMs done let alone anything that could have gotten me banned.

The most recent reply was:

Thank you for getting back to us, I was just about to message you. We need to investigate the issue just a little more to ensure this account was not compromised. My sincere apologies for my mistake earlier as I was addressing the wrong account. We are actively working on this to resolve for you as quicky as possible and will get back to you as soon as we complete the investigation.

Regards,

GM Sparkle Heart

Guild Wars 2 Support Team

I guess they are confused because I submitted the ticket on an alt account (I could not login to the website from my main which was giving me the same error). This just keeps getting more bizarre and frustrating.

What is ANET going to do for people's accounts being held hostage for seemingly no reason? It also seems like resolution to this will be delayed due to social distancing and work from home orders that they've implemented. Pretty insane that they would lock up so many accounts without so much as an explanation or an official statement.