> @"Inculpatus cedo.9234" said:
> Is the issue buying Gems, or the Gem Store has issues?
> If the latter, you can try clearing the GW2 cache; instructions found in the Knowledge Base accessed via the 'Support' link and searching, 'Troubleshoot Trading Post'.
>
> Good luck.
this is their response after i submitted a ticket:
**After reviewing your account, we have found that your purchase attempts were declined by PayPal®. When this happens, we are not given a reason of the decline. Please contact PayPal for information about the refusals. Once you have resolved the issue with PayPal try to make your purchase again. You should have no further issue.**
kinda doesn't make sense, i've used paypal to buy stuff right before using it to attempt purchasing gems in-game, so it's properly working.