Decinomicon.4619

> @"Strider Pj.2193" said:

> I don’t wonder why people do things like that.

>

> I also don’t know why people like to name and shame on a forum.

>

> Or why people let others get so far under their skin that they need to complain about it on a forum.

>

> But that’s really mild compared to the whispers in WvW lol.

I wasnt complaining, I was just curious

Was doing the lunar new year race for the daily, some other player doing it "beat me" (Wasn't the actual race competition, never interreacted with this person before in my life) proceeds to whisper me, and then block me before I even got a chance to respond. Why are people like this?

> @"Randulf.7614" said:

> Support in the past have been forgiving with such things if you "hypothetically" did something like that

> @"Fenom.9457" said:

> Maybe if you filed a report with customer support you could get it back, otherwise if you destroy something it's gone

Thanks for the answers, I didn't actually but when I saw destroy was an option I had to ask if it was actually destroy-able.

What would happen if I destroyed my Copper fed Salvage-o-matic? Would I have to buy a new one, would it be gone forever?

The issue has been resolved

> @"Inculpatus cedo.9234" said:

> It may take a bit of time, but Billing/Purchasing issues have some of the highest priorities for the Customer Support Team.

> Do make sure to check your spam/junk folders, and white-list any and all ArenaNet/GuildWars2 addresses.

>

> Good luck.

thank you

Just found out im not the only person with the issue https://en-forum.guildwars2.com/discussion/101687/not-receiving-serial-code-for-path-of-fire-in-email

> @"Inculpatus cedo.9234" said:

> Whatever you do, don't charge back the purchase. If you do so, you will be locked out of purchasing anything from ArenaNet or any other Digital River-associated entity.

Thank you for letting me know that, was just on the phone with the bank seeing about getting a charge back.

The issue is with some people im seeing its taking upwards of a week to get any response from Arenanet. Until I do, my money is essentially gone.

> @"Sticky.2653" said:

> I would recommend sending a ticket to support about the issue, if you have not already.

Original post said i did

I would also like to mention the "thank you for your purchase" screen looked liked it bugged out. It only had the POF logo.

Still no confirmation email, website still says I don't own path of fire. In game still says I don't own path of fire. I'm afraid my money ended up in the void

I purchased POF, Did not receive email confirmation, game says the content is still locked, same with the website. The money has been deducted from my account. Opened a ticket but no response.