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Ailie.4837

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Posts posted by Ailie.4837

  1. Hey everyone,

     

    I have been unable to play the game since the last Halloween Event weekend earlier this month. Everything was working fine as always, being able to play the game and whatnot but all of a sudden I wasn't able to log in anymore. When I launch the game it doesn't connect to the servers and this error "Connection error(s) detected. Retrying..." appears while download speed stays at 0 KB/s. I had not installed any new programs or made any changes to the system...

     

    I have tryed EVERYTHING literally. I initially uninstalled the game and wiped the Temporal Files from the AppData>Roaming folder. When I tried to re-install the same error appeared...so I opened a ticket with Support. I have tried everything they suggested but nothing is working and they just told me they can't offer any more advice on how to fix this problem...

     

    - Uninstalled the game and deleted the Cache (temporal files) from AppData>Roaming

    - Made sure that the .exe file wasn't being blocked.

    - Used "netsh winsock reset" on cmd.exe

    - Uninstalled my Antivirus.

    - Turned off Windows Firewall

    - Portforwarded ports 80, 443 and 6112.

    - Made sure exceptions to this ports were open on Windows Firewall.

    - Used Google's DNS and used ipconfig /flushdns

    - Used a VPN

     

    Out of frustration I tryed to install the game in another laptop using the same WiFi as my own laptop (where the game is not working), and it worked. So the issue is not in the network but in my PC.

     

    Today I used a webpage to check if the ports where trully open or not. It appears as they are still closed so I checked again my Firewall exceptions, deleted the older rules and made them from scratch (Inbound and Outbound TCP&UDP rules for ports 80, 443 & 6112). The game is still not connecting to the game servers :'(

     

    DOES ANYONE HAVE ANY SUGGESTIONS? :(

     

     

     

  2. Hey guys,

     

    I've been playing the expansion more or less smoothly since I managed to overpass the Instance creation error situation, until this morning. Before going to work I wanted to check something IG and as always startes my GW2 client, logged in and pressed PLAY. After that the client just won't start. It just stays in the task bar as if it was open but it doesn't start the game. Hovering over the GW2 icon on the task bar just shows a tiny window with like flashing dots or numbers (it's too small to see anything). Any suggestions?

     

    What I see is this: https://imgur.com/pp5FfeJ

     

     

     

     

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