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Posts posted by Valerie Kyrie.2970
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I can't buy gems either. I tried PayPayl and different credit cards. I have alot of free time this weekend and was looking forward to playing GW2. How long does this take to resolve?
Unable to purchase gems [Merged]
in Account & Technical Support
Posted
> @"Rukario.1695" said:
> > @"Valerie Kyrie.2970" said:
> > I can't buy gems either. I tried PayPayl and different credit cards. I have alot of free time this weekend and was looking forward to playing GW2. How long does this take to resolve?
>
> Make sure to send in a support ticket about Payment issues. I got a response in about 2 hours, however they said they would get back to me (it has now been approx 4 hours since,) ... so the timeframe for the fix isn't definite.
Thank you, Rukario.
I submitted a ticket on the website. I also went online and bought two Gem Cards. I entered the codes for those and it didn't accept those either. Very frustrating !