Rebel.6419 Posted May 7, 2020 Share Posted May 7, 2020 I am getting this error message and I will paste the log below. I tried to restart my PC, and did the client repair, any ideas based on the log as to what the problem is? Should I do a full uninstall/ reinstall? Thank you *--> Crash <--* Exception: c0000005 Memory at address 00000000`bd10a0e8 could not be read App: Gw2-64.exe Pid: 3740 BaseAddr: 00007FF6BB690000 ProgramId: 101 Build: 103632 When: 2020-05-07T00:52:54Z 2020-05-06T20:52:54-04:00 Uptime: 0 days 0:04:43 Flags: 0 *--> System <--* Name: 3c86d6af IpAddr: 192.168.1.13 Processors: 12 [GenuineIntel:6:15:2] OSVersion: Windows 10.0 (64 bit) *--> System Memory <--* Physical: 8366MB/16282MB 51% Paged: 7496MB/19226MB 38% Virtual: 134210514MB/134217727MB 3% Load: 48% CommitTotal: 11730MB CommitLimit: 19226MB CommitPeak: 11730MB SystemCache: 8616MB HandleCount: 122886 ProcessCount: 273 ThreadCount: 4338 *--> Process Memory <--* Private: 2716MB WorkingSet: 2340MB PeakWorkingSet: 2340MB PageFaults: 9418310 *--> Memory Category Usage (Inclusive) <--* [Category] [size(MB)] [Count] Root 1169.15 749202 Programmer Data 788.59 323681 VRAM 667.96 22299 Engine 359.04 131136 Game 297.06 170346 Model-Programmer 272.64 31508 Model Granny 269.83 16333 Uncategorized 257.00 365997 VRAM - Gr Postproc 227.36 17 Content 224.54 58211 VRAM - Prop Tex 152.86 895 Collections 93.83 2906 Dictionary 93.10 1016 Collide 75.63 50039 Gr 65.16 66743 VRAM - Character Tex 57.46 336 Text 52.57 6682 Art Assets 47.92 9485 Gr Umbra 40.97 1571 VRAM - Terrain Tex 40.77 79 Character Models 32.49 1024 VRAM - DDI Shader 32.30 18979 Composite Models 32.24 248 VRAM - Gr Shadow 32.00 1 *--> Memory Category Usage (Exclusive) <--* [Category] [size(MB)] [Count] Model Granny 269.83 16333 Uncategorized 257.00 365997 VRAM - Gr Postproc 227.36 17 Content 224.54 58211 VRAM - Prop Tex 152.86 895 Dictionary 93.10 1016 VRAM - Character Tex 57.46 336 Text 52.57 6682 Collide 41.60 2349 Gr Umbra 40.97 1571 VRAM - Terrain Tex 40.77 79 VRAM - DDI Shader 32.30 18979 VRAM - Gr Shadow 32.00 1 VRAM - DirectX Geo Buffers 30.56 1520 Composite Tex Pool 30.18 69 Archive 27.40 505 Collide Havok 23.20 46570 VRAM - Terrain PgdImg 18.00 72 Composite 12.59 1918 VRAM - Composite Tex 12.46 26 Collide Mesh 10.83 1120 VRAM - VolumeLight Tex 10.58 4 Audio FMOD 9.99 2109 Terrain Geo 7.31 1056 *--> DllList <--* 00007FF6BB690000 - f:\guild wars 2\Gw2-64.exe 00007FF851A00000 - C:\WINDOWS\SYSTEM32\ntdll.dll 00007FF84FFB0000 - C:\WINDOWS\System32\KERNEL32.DLL 00007FF84F480000 - C:\WINDOWS\System32\KERNELBASE.dll 00007FF850DB0000 - C:\WINDOWS\System32\USER32.dll 00007FF84EC10000 - C:\WINDOWS\System32\win32u.dll 00007FF850130000 - C:\WINDOWS\System32\GDI32.dll 00007FF84F810000 - C:\WINDOWS\System32\gdi32full.dll 00007FF84EC40000 - C:\WINDOWS\System32\msvcp_win.dll 00007FF84F9B0000 - C:\WINDOWS\System32\ucrtbase.dll 00007FF8501F0000 - C:\WINDOWS\System32\ADVAPI32.dll 00007FF8503B0000 - C:\WINDOWS\System32\msvcrt.dll 00007FF84FDB0000 - C:\WINDOWS\System32\sechost.dll 00007FF8504B0000 - C:\WINDOWS\System32\RPCRT4.dll 00007FF850D40000 - C:\WINDOWS\System32\WS2_32.dll 00007FF84EBB0000 - C:\WINDOWS\System32\WINTRUST.dll 00007FF84E8D0000 - C:\WINDOWS\System32\MSASN1.dll 00007FF84E9E0000 - C:\WINDOWS\System32\CRYPT32.dll 00007FF84FC60000 - C:\WINDOWS\System32\PSAPI.DLL 00007FF847880000 - C:\WINDOWS\SYSTEM32\VERSION.dll 00007FF84FE50000 - C:\WINDOWS\System32\ole32.dll 00007FF84B2E0000 - C:\WINDOWS\SYSTEM32\WTSAPI32.dll 00007FF851160000 - C:\WINDOWS\System32\combase.dll 00007FF84C780000 - C:\WINDOWS\SYSTEM32\WINMM.dll 00007FF84EB30000 - C:\WINDOWS\System32\bcryptPrimitives.dll 00007FF84FB80000 - C:\WINDOWS\System32\OLEAUT32.dll 00007FF8505D0000 - C:\WINDOWS\System32\SHELL32.dll 00007FF84E990000 - C:\WINDOWS\System32\cfgmgr32.dll 00007FF851910000 - C:\WINDOWS\System32\shcore.dll 00007FF84ECE0000 - C:\WINDOWS\System32\windows.storage.dll 00007FF84C740000 - C:\WINDOWS\SYSTEM32\winmmbase.dll 00007FF84E960000 - C:\WINDOWS\System32\profapi.dll 00007FF84E910000 - C:\WINDOWS\System32\powrprof.dll 00007FF84E8C0000 - C:\WINDOWS\System32\UMPDC.dll 00007FF850450000 - C:\WINDOWS\System32\shlwapi.dll 00007FF84E8F0000 - C:\WINDOWS\System32\kernel.appcore.dll 00007FF84F460000 - C:\WINDOWS\System32\cryptsp.dll 00007FF847110000 - C:\WINDOWS\SYSTEM32\MSACM32.dll 00007FF839F20000 - C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.778_none_17b1aa466d9fc986\gdiplus.dll 00007FF83A810000 - C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.778_none_2a29d4a64667eb69\COMCTL32.dll 00007FF820BB0000 - C:\WINDOWS\SYSTEM32\USP10.dll 00007FF83B9C0000 - C:\WINDOWS\SYSTEM32\MSIMG32.dll 00007FF83A550000 - C:\WINDOWS\SYSTEM32\Secur32.dll 00007FF84E300000 - C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL 00007FF84E7E0000 - C:\WINDOWS\SYSTEM32\SSPICLI.DLL 00007FF850070000 - C:\WINDOWS\System32\IMM32.DLL 00007FF83BE20000 - C:\WINDOWS\SYSTEM32\dbghelp.dll 00007FF84F7E0000 - C:\WINDOWS\System32\bcrypt.dll 00007FF84D530000 - C:\WINDOWS\SYSTEM32\dxcore.dll 00007FF84CB80000 - C:\WINDOWS\system32\uxtheme.dll 00007FF847A00000 - C:\WINDOWS\SYSTEM32\cryptnet.dll 00007FF8500A0000 - C:\WINDOWS\System32\imagehlp.dll 00007FF84DC40000 - C:\WINDOWS\system32\rsaenh.dll 00007FF80E9E0000 - C:\WINDOWS\system32\nvspcap64.dll 00007FF84D920000 - C:\WINDOWS\SYSTEM32\ntmarta.dll 00007FF84D4E0000 - C:\WINDOWS\SYSTEM32\gpapi.dll 00007FF850300000 - C:\WINDOWS\System32\clbcatq.dll 00007FF83C0F0000 - C:\WINDOWS\system32\napinsp.dll 00007FF83C020000 - C:\WINDOWS\system32\pnrpnsp.dll 00007FF84E130000 - C:\WINDOWS\System32\mswsock.dll 00007FF84DE80000 - C:\WINDOWS\SYSTEM32\DNSAPI.dll 00007FF84FC50000 - C:\WINDOWS\System32\NSI.dll 00007FF84DDE0000 - C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL 00007FF83BDB0000 - C:\WINDOWS\System32\winrnr.dll 00007FF84AE40000 - C:\WINDOWS\system32\NLAapi.dll 00007FF84A370000 - C:\WINDOWS\system32\wshbth.dll 00007FF848930000 - C:\WINDOWS\System32\fwpuclnt.dll 00007FF846570000 - C:\Windows\System32\rasadhlp.dll 00007FF84FC70000 - C:\WINDOWS\System32\msctf.dll 00007FF810140000 - C:\Program Files\ASUS\Bluetooth Software\btmmhook.dll 00007FF848EA0000 - C:\WINDOWS\SYSTEM32\WindowsCodecs.dll 00007FF834240000 - f:\guild wars 2\bin64\CoherentUI64.dll 00007FF835760000 - f:\guild wars 2\bin64\d3d9.dll 00007FF83D3B0000 - C:\WINDOWS\SYSTEM32\MSVCR120.dll 00007FFFF3730000 - C:\WINDOWS\SYSTEM32\d3dx9_43.dll 00007FF849060000 - C:\WINDOWS\SYSTEM32\WINNSI.DLL 00007FF83E570000 - C:\WINDOWS\System32\TextInputFramework.dll 00007FF84C2F0000 - C:\WINDOWS\System32\CoreMessaging.dll 00007FF849820000 - C:\WINDOWS\System32\CoreUIComponents.dll 00007FF84A4D0000 - C:\WINDOWS\SYSTEM32\wintypes.dll 00007FF84DC80000 - C:\WINDOWS\SYSTEM32\DPAPI.dll 00007FF82CD50000 - C:\WINDOWS\system32\d3d9.dll 00007FF84CFA0000 - C:\WINDOWS\SYSTEM32\dwmapi.dll 00007FF845BF0000 - C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvldumdx.dll 00007FFFD5250000 - C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_9952681a7bb1dfac\nvd3dumx.dll 00007FF844E50000 - C:\WINDOWS\SYSTEM32\nvapi64.dll 00007FF8514A0000 - C:\WINDOWS\System32\SETUPAPI.dll 00007FF84D5C0000 - C:\WINDOWS\SYSTEM32\dxgi.dll 00007FF84DE20000 - C:\WINDOWS\SYSTEM32\WINSTA.dll 00007FF84C110000 - C:\WINDOWS\SYSTEM32\dcomp.dll 00007FF847140000 - C:\WINDOWS\System32\MMDevApi.dll 00007FF84E6C0000 - C:\WINDOWS\System32\DEVOBJ.dll 00007FF829260000 - C:\WINDOWS\SYSTEM32\wdmaud.drv 00007FF849F60000 - C:\WINDOWS\SYSTEM32\AVRT.dll 00007FF8475E0000 - C:\WINDOWS\SYSTEM32\ksuser.dll 00007FF8454E0000 - C:\WINDOWS\SYSTEM32\AUDIOSES.DLL 00007FF847130000 - C:\WINDOWS\SYSTEM32\msacm32.drv 00007FF8466E0000 - C:\WINDOWS\SYSTEM32\midimap.dll 00007FF84CEB0000 - C:\WINDOWS\SYSTEM32\resourcepolicyclient.dll 00007FF8487F0000 - C:\WINDOWS\SYSTEM32\mscms.dll 00007FF8487D0000 - C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll 00007FF84E7B0000 - C:\WINDOWS\SYSTEM32\USERENV.dll 00007FF84C950000 - C:\Windows\System32\Windows.Internal.Graphics.Display.DisplayColorManagement.dll 00007FF847490000 - C:\WINDOWS\SYSTEM32\icm32.dll *--> Game Context <--* MapId: 1226 Flags: 0x241 ElapsedTime: 00:00:09 *--> World State <--* [DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll] [DbgHelp.dll version 10.0.18362.1 (64/32-bit compatible)] *--> Thread 0x4f0 <--* *--> Trace <--* Pc Rt : Args 00007ff6`bb6800d9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 *--> Thread registers <--* rax=000001cbf1d7fd70 rbx=000001cbf1d7fd70 rcx=000001cbf1d7fd70 rdx=00000000bd10a0c0 rsi=000001cb946d2fb0 rdi=000001cc34b71560 rip=00007ff6bb6800d9 rsp=0000003c1d2ff450 rbp=00007ff6bd394e20 r8=000001cc34b71560 r9=000001cb946d2fb0 r10=00007ff6bd394e20 r11=000001cbf1d7fd70 r12=0000003c1d2ff840 r13=000001cbc14afb82 r14=000001cc34b71560 r15=0000000000007010 cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206 rax-32 000001CBF1D7FD50 00000000`00000000 90021900`0635680f 00000000`00000000 000f0110`00000000 rax +0 000001CBF1D7FD70 00007ff6`bd10a0c0 46961800`00001fb8 44f02667`46961800 3f800000`00000000 rax+32 000001CBF1D7FD90 00001fb8`00000000 46161800`00000000 00000000`00000000 00000002`3f800000 rbx-32 000001CBF1D7FD50 00000000`00000000 90021900`0635680f 00000000`00000000 000f0110`00000000 rbx +0 000001CBF1D7FD70 00007ff6`bd10a0c0 46961800`00001fb8 44f02667`46961800 3f800000`00000000 rbx+32 000001CBF1D7FD90 00001fb8`00000000 46161800`00000000 00000000`00000000 00000002`3f800000 rcx-32 000001CBF1D7FD50 00000000`00000000 90021900`0635680f 00000000`00000000 000f0110`00000000 rcx +0 000001CBF1D7FD70 00007ff6`bd10a0c0 46961800`00001fb8 44f02667`46961800 3f800000`00000000 rcx+32 000001CBF1D7FD90 00001fb8`00000000 46161800`00000000 00000000`00000000 00000002`3f800000 r8-32 000001CC34B71540 00000000`00000000 90022800`4f0c668e 00000000`00000000 00420110`00000000 r8 +0 000001CC34B71560 00007ff6`bcd52d70 00007ff6`bcd52dc0 00007ff6`bcd52dd0 00007ff6`bcd53228 r8+32 000001CC34B71580 00007ff6`bcd53290 00007ff6`bcd532a0 00007ff6`bcd532b0 00007ff6`bcd532e8 r9-32 000001CB946D2F90 00000000`01490000 90000400`15e5c523 00000000`00000000 000c0110`946d2fa0 r9 +0 000001CB946D2FB0 00007ff6`bd0cf680 00000e02`00000000 000001cb`b7f39cc0 00007ff6`bd0cfce8 r9+32 000001CB946D2FD0 7f800000`7f800000 00000000`7f800000 00000000`00000000 000001cb`946d2fb0 *--> Code <--* 00007ff6`bb6800b9 41524153 48b8203b 7735f87f 0000ffd0 ARASH. ;w5...... 00007ff6`bb6800c9 415b415a 41594158 5a595b5e 5f588b10 A[AZAYAXZY[^_X.. 00007ff6`bb6800d9 ff522848 e982d956 005048b8 180da88a .R(H...V.PH..... 00007ff6`bb6800e9 cb010000 48893858 48895c24 58505756 ....H.8XH.\$XPWV 00007ff6`bb6800f9 53515241 50415141 52415348 b8103777 SQRAPAQARASH..7w 00007ff6`bb680109 35f87f00 00ffd041 5b415a41 5941585a 5......A[AZAYAXZ *--> Stack <--* 0000003c`1d2ff450 000001cc`34b71590 00007ff6`bc6c4c43 000001cb`f1d7fdb0 000001cb`b7f39c80 ...4....CLl..................... 0000003c`1d2ff470 00000000`00000000 00000000`00000000 000001cb`cb282af0 00007ff6`bbbe703e .................*(.....>p...... 0000003c`1d2ff490 000001cb`946d2fb0 000001cb`b7f39c80 000001cb`a75c1f10 00007ff6`bb80ff39 ./m...............\.....9....... 0000003c`1d2ff4b0 00000000`00007010 000001cb`946d2fb0 000001cb`c14afb82 0000003c`1d2ff840 .p......./m.......J.....@./.<... 0000003c`1d2ff4d0 00000000`00000e02 00007ff6`bbbeb6c9 000001cb`a75c1f10 00007ff6`bd394e20 ..................\..... N9..... 0000003c`1d2ff4f0 00000000`00000000 000001cb`af62fb90 00000000`00000000 00007ff6`00000000 ..........b..................... 0000003c`1d2ff510 0000003c`00000042 00007ff6`00000000 00000000`00000000 00000000`00000088 B...<........................... 0000003c`1d2ff530 00000000`00000060 00007ff6`bbbe9e96 000001cb`a75c1f10 000001cb`946d2fb0 `.................\....../m..... 0000003c`1d2ff550 0000003c`1d2ff590 00007ff6`bd394e20 000001cb`93778e70 00000000`00000001 ../.<... N9.....p.w............. 0000003c`1d2ff570 000001cb`a75c1c10 00000088`00000099 00007ff6`00000020 00007ff6`00000000 ..\............. ............... 0000003c`1d2ff590 000001cb`c14afb84 0000003c`1d2ff7b0 000001cb`ce1feeb0 00007ff6`bbb7ccb9 ..J......./.<................... 0000003c`1d2ff5b0 00007ff6`bd7074b0 000001cb`9446fcab 00000000`00000002 000001cb`839f59e0 .tp.......F..............Y...... 0000003c`1d2ff5d0 00000000`00000002 00007ff6`bbb2312e 000001cb`83c96428 00007ff6`bb68065f .........1......(d......_.h..... 0000003c`1d2ff5f0 000001cb`9446fcab 000001cb`9446fcab 000001cb`83b62710 00007ff6`bba9b80a ..F.......F......'.............. 0000003c`1d2ff610 000001cb`c14afb82 00000000`0000039c 000001cb`ce1fee30 000001cb`9446fcab ..J.............0.........F..... 0000003c`1d2ff630 000001cb`ce1fee30 00007ff6`bc4b58de 000001cb`ce1fee30 000001cb`ce1fee30 0........XK.....0.......0....... 0000003c`1d2ff650 000001cb`c14afb84 000001cb`9446fcab 000001cb`9446fcad 000001cb`83c8b5e0 ..J.......F.......F............. 0000003c`1d2ff670 0000003c`1d2ff708 0000003c`1d2ff6f8 000001cb`a6033380 000001cb`c14afb84 ../.<...../.<....3........J..... 0000003c`1d2ff690 00000000`00000094 00000000`00000098 00000000`00000098 000001cb`a6033380 .........................3...... 0000003c`1d2ff6b0 000001cb`ce1fee30 000001cb`8a402ad8 00007ff6`bd0c5c38 0000003c`1d2ff840 0........*@.....8\......@./.<... 0000003c`1d2ff6d0 0000003c`1d2ff710 00000000`00000098 0000003c`1d2ff7b0 00007ff6`bc4b6395 ../.<............./.<....cK..... 0000003c`1d2ff6f0 0000003c`1d2ff848 0000003c`ffffffff 0000003c`1d2ff7b0 0000003c`00000000 H./.<.......<...../.<.......<... 0000003c`1d2ff710 00542ff0`00a40094 c3f7ef34`81ef1d9b 24557ec7`0c3e6046 2000428e`490000c6 ...../T.....4...F`>..~U$...I.B. 0000003c`1d2ff730 000143d1`ab00417d 6f5a0880`f0c7e103 c9e42a00`02008200 d25cfc80`00000042 }A...C........Zo.....*..B.....\. 0000003c`1d2ff750 0af0000c`f0000043 32b8033f`7c122600 6b3e2b00`0000003e 78ef5c3d`26c9a63e C........&.|?..2>....+>k>..&=\.x 0000003c`1d2ff770 71010002`0f00103f 30f977c7`3f5f8e6d 93000000`0116f000 d40bf621`f404f803 ?......qm._?.w.0............!... 0000003c`1d2ff790 b3475d82`d745d1ec 9b00d900`00c21761 039c4280`ccd1003b 000001cb`8a402ac8 ..E..]G.a.......;....B...*@..... 0000003c`1d2ff7b0 00000000`00003dff 00000000`00000000 00000000`00000000 000001cb`81dc3d60 .=......................`=...... 0000003c`1d2ff7d0 00000000`00000000 00002750`331e780c 000001cb`8a402ac8 000001cb`83b0d440 .........x.3P'...*@.....@....... 0000003c`1d2ff7f0 00000000`00000000 00000000`00000023 000001cb`aca58f50 00007ff6`bbaafac1 ........#.......P............... 0000003c`1d2ff810 00000000`00000000 0000003c`1d2ff908 000001cb`8a402ac8 00007ff6`bb9f145d ........../.<....*@.....]....... 0000003c`1d2ff830 00000006`00000000 0000003c`1d2ff840 00000000`00000000 00000000`00000010 ........@./.<................... *--> Error Logs <--* 00:52:46Z NULL REWARD TRACK: 44703CB1-2DEE-E111-BBF3-78E7D1936222 00:52:50Z Texture '0x03539b' dimensions too small 00:52:50Z Loading '0x03539b' texture failed 00:52:50Z Texture missing mip chain: 0x1af5db 00:52:50Z Texture missing mip chain: 0x19d40b 00:52:50Z Texture missing mip chain: 0x19d40c 00:52:50Z Texture missing mip chain: 0x19d407 00:52:50Z Texture missing mip chain: 0x19d40a 00:52:50Z Texture missing mip chain: 0x19d40d 00:52:50Z Texture missing mip chain: 0x19d408 Crashed at 00:52:54Z *--> DirectX Device Info <--* VendorId = 0x10de DeviceId = 0x1e87 Version = 26.21.0014.4587 Description = NVIDIA GeForce RTX 2080 Compat = 0x00100000 VidMem = 0 MB Link to comment Share on other sites More sharing options...
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