NEW ACCOUNT ISSUES - IMPOSSIBLE TO REGISTER AND PLAY

[Pepsi.3610]

Hello,

I tried to register a new account, but each time I try there was this "Unspecified Error".

I tried with 2 different mails (gmail and outlook) and with both the same issue.

 

The strange thing is that then I tried to log in on the ANET web page, and actually it worked!

So I verified my mail, and I tried to log in on the GW2 client, and this is what I got

 

 

 

Now, it looks to me that account is registered as ANET but not as a GW2 account, is anyone able to help me through?

 

Thanks all

 

 

[Inculpatus cedo.9234]

It may be just a matter of waiting a bit, due to the recent issues.

If you continue to have trouble, you can contact the CS Team via the 'Support' link above/below. If you can not log in, use the 'Anonymous' feature.

 

Good luck.

[Auburner.6945]

I have been facing an issue creating a new account as well. I made a new Gmail specifically for the account and still nothing... I proceeded to try different emails and different password combinations, but that same "There was an unspecified error. Please try again." keeps popping up.

[Pepsi.3610]

> @"Auburner.6945" said:

> I have been facing an issue creating a new account as well. I made a new Gmail specifically for the account and still nothing... I proceeded to try different emails and different password combinations, but that same "There was an unspecified error. Please try again." keeps popping up.

 

This is exactly what I did too, but if you try to log in on ANET web site, you can actually do it.

Problem is that account is not working with the game!

[Auburner.6945]

So I have tried a different email provider. It seems that of the 2 or 3 other providers used, I was able to create an account as well as login.

 

I don't know, but there seems to be an issue with Gmail.

[Pepsi.3610]

> @"Auburner.6945" said:

> So I have tried a different email provider. It seems that of the 2 or 3 other providers used, I was able to create an account as well as login.

>

> I don't know, but there seems to be an issue with Gmail.

 

I tried with outlook too, can you suggest me a good email provider?

I did 2 different emails account, but nothing

[Inculpatus cedo.9234]

Do be aware..even though they can share a password/account name, the ArenaNet account and the game account are two different accounts.

[Auburner.6945]

> @"Pepsi.3610" said:

 

I don't really know of what's good beside Gmail (I've tried Outlook too), however, since that issue I've submitted a ticket anonymously like 24hrs ago, and about an hour before now I got a reply to finally be able to register on the Gmail account.

 

[Inculpatus cedo.9234]

From 'News and Announcements':

 

**Account Changes**

 

If you created a new Guild Wars 2 account during the affected period, you may encounter an error when trying to log in again. We've already started on a fix, which players should begin seeing the results of in the next few days.