NDK.1702 Posted May 23, 2020 Share Posted May 23, 2020 My girlfriend cannot get on her account due to having a different phone number. We submitted a ticket 4 days ago and have heard NOTHING since. We gave all the information for the account so I don't understand what could possibly be taking so long. Ticket #7757396 Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 23, 2020 Share Posted May 23, 2020 Due to high volume, and the current crisis, ticket responses are longer than the usual 'within 72 hours'. Unfortunately, your friend will have to wait for her ticket to make it through the queue. Link to comment Share on other sites More sharing options...
NiceThings.2853 Posted May 24, 2020 Share Posted May 24, 2020 Me too! I can log into the forums just fine, but it wont let me log into my GW2 account w/o my Authenticater; it's been ~ a week now and no response. So, good luck! Link to comment Share on other sites More sharing options...
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