Crystal Lynd.1807 Posted August 1, 2020 Share Posted August 1, 2020 So, being dumb and not realizing it was Soulbound, I placed the axe in my bank, intending to use it on a different character. I then deleted the character that the logging axe was soulbound to. As such, I cannot remove the Logging Axe from my bank, and cannot trade it in for an Account Bound version at the Black Lion Weapons Specialist in Lion's Arch. How can I fix this grievous error? Link to comment Share on other sites More sharing options...
Kitty La Boom Boom.4065 Posted August 1, 2020 Share Posted August 1, 2020 Contact customer support. it's the only way...I think. Link to comment Share on other sites More sharing options...
Linken.6345 Posted August 2, 2020 Share Posted August 2, 2020 Yes customer support can help you if you wait for response. They will most likely tell you to delete the axe and will send a replacement after you updated you ticket that deleted it. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 2, 2020 Share Posted August 2, 2020 I'm not sure the Axe can be deleted. Can you delete items you can't move from the bank? Regardless, the CS Team should be able to assist. Good luck. Link to comment Share on other sites More sharing options...
Linken.6345 Posted August 2, 2020 Share Posted August 2, 2020 > @"Inculpatus cedo.9234" said: > I'm not sure the Axe can be deleted. Can you delete items you can't move from the bank? > Regardless, the CS Team should be able to assist. > > Good luck. pretty sure you can right click and chose delete. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted August 2, 2020 Share Posted August 2, 2020 Ahh, so you can. Just tried it and you can, indeed, choose 'Destroy'. Thanks for the information. Link to comment Share on other sites More sharing options...
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