Clyde.5178 Posted February 19, 2021 Share Posted February 19, 2021 I've had an account for a few years and I've never had any problems like this. Then after I started Ice Brood Story, it disconnected me and blocked my account. I can't log in to open a ticket. The only thing I can think of is that I used a VPN, but I entered the security code when prompted. I live in Thailand, so I thought it might improve my connection, but the VPN made my ping slower, so I logged out and closed the VPN. I had been playing normally for a few hours and then just disconnected and blocked. Please help. Link to comment Share on other sites More sharing options...
Nokomis.5076 Posted February 19, 2021 Share Posted February 19, 2021 You can open a support ticket without logging in. Just provide as much information as possible for the team. Link to comment Share on other sites More sharing options...
Clyde.5178 Posted February 19, 2021 Author Share Posted February 19, 2021 > @"Nokomis.5076" said: > You can open a support ticket without logging in. Just provide as much information as possible for the team. OK, I just opened an anonymous ticket. Thank you. Link to comment Share on other sites More sharing options...
Markhov.4603 Posted February 25, 2021 Share Posted February 25, 2021 > @"Clyde.5178" said: > > @"Nokomis.5076" said: > > You can open a support ticket without logging in. Just provide as much information as possible for the team. > > OK, I just opened an anonymous ticket. Thank you. Have they sort out your ticket? Link to comment Share on other sites More sharing options...
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