Nertal.7519 Posted October 27, 2017 Share Posted October 27, 2017 Hi, I have always loved the support of guildwars2. They responed always within 2 days, the members was kind and understandable. I had some in game problem so as usual I wrote to them, but I didn't get asnwer. I wrote to them 13 days ago. I understand that they receive increased amount of messages because of the new expansion and the halloween event, but 13days I think is a little bit to much. 6 days ago I opened my ticket and wrote a short reminder, that I am still waiting for my answer aand still nothing? What's going on? :/ Link to comment Share on other sites More sharing options...
Nertal.7519 Posted October 27, 2017 Author Share Posted October 27, 2017 Sorry, I found some similar articles and found the solution. Unforunately I can not delete this one Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted October 28, 2017 Share Posted October 28, 2017 If you mean you found the solution to your in-game problem, don't forget to close your ticket by updating it with the message: 'I no longer need help.' Good luck. Link to comment Share on other sites More sharing options...
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