Xaretic.2318 Posted December 16, 2017 Share Posted December 16, 2017 When I am on my account page I click on Support and submit ticket, it asks me to login again so I do and it then takes me to my account where I hit support and submit ticket and it asks me to login again and guess what...you guessed it, it takes me back to my account page. I am in an endless loop. So any advice hoe to get a ticket in? Link to comment Share on other sites More sharing options...
nottsgman.8206 Posted December 16, 2017 Share Posted December 16, 2017 instead of clicking the sign in button, click the red text next to that that says "submit your ticket anonymously", or try a different browser. Link to comment Share on other sites More sharing options...
TechAssist.4635 Posted December 18, 2017 Share Posted December 18, 2017 Log out Go to: https://help.guildwars2.com/hc/en-us/requests/new Submit Anonymously under the email. Expect to answer from the email account instead of the support interface until the issue is fixed. Link to comment Share on other sites More sharing options...
ArenaNet Staff Gaile Gray.6029 Posted December 19, 2017 ArenaNet Staff Share Posted December 19, 2017 Could you please try the suggestions above and let us know if you're still not able to submit a ticket? Thanks. Link to comment Share on other sites More sharing options...
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