Vegeta.2653 Posted December 22, 2017 Share Posted December 22, 2017 Can't buy gems.. Tried at least 30 different times, and even tried using Paypal.. I get the same error.  Link to comment Share on other sites More sharing options...
Just a flesh wound.3589 Posted December 22, 2017 Share Posted December 22, 2017 [is this you?]( ) If so then it seems you’ve been answered and your new account needs to pass the 4 day wait period. Link to comment Share on other sites More sharing options...
Daniel.5428 Posted December 22, 2017 Share Posted December 22, 2017 I just bought 800 gems 2-3 hours ago and it worked. I got the gems and I've used them too. I think it's something from your acc or billing informations. Link to comment Share on other sites More sharing options...
Ardenwolfe.8590 Posted December 22, 2017 Share Posted December 22, 2017 This is an old bug. To fix it, simply log to your character screen and then return to the play screen. It should fix this issue. Also, but it does happen, you will see this error if you do not have sufficient funds in the account you're trying to pay with or the Guild Wars server cannot connect to the banking server. Hope this helps. Link to comment Share on other sites More sharing options...
GrubySzymek.1362 Posted December 22, 2017 Share Posted December 22, 2017 OP is talking about fresh account and it was already explained to him on reddit he needs to wait. Link to comment Share on other sites More sharing options...
Vegeta.2653 Posted December 23, 2017 Author Share Posted December 23, 2017 > @"Just a flesh wound.3589" said: > [is this you?]( ) > > If so then it seems you’ve been answered and your new account needs to pass the 4 day wait period. Seems so, just would be nice to actually see that message when trying to buy gems. I can see it when trying to convert gold to gems, but not straight up purchasing. Link to comment Share on other sites More sharing options...
AlbinoSnowWhite.4189 Posted December 30, 2017 Share Posted December 30, 2017 I just got this same issue. My account is definitely greater then 4 days old. I have legendary and over 120 Mastery points. In the past 3 days i have over 50 hours in... Is there a real fix to this ? *Trouble shooting steps i have attempted :-1: = I cleaned cache. =restarted computer =tried different payment option. Paypal/2 different cards =tried on different computer Still no go... I can attempt more but not sure. I also tried to buy it though the website. But they don't have an option for that. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted December 30, 2017 Share Posted December 30, 2017 > @"AlbinoSnowWhite.4189" said: > I just got this same issue. My account is definitely greater then 4 days old. I have legendary and over 120 Mastery points. In the past 3 days i have over 50 hours in... Is there a real fix to this ? > > *Trouble shooting steps i have attempted :-1: > = I cleaned cache. > =restarted computer > =tried different payment option. Paypal/2 different cards > =tried on different computer > > > Still no go... I can attempt more but not sure. I also tried to buy it though the website. But they don't have an option for that. You can contact the Billing/Payment CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance. Good luck. Link to comment Share on other sites More sharing options...
Fearless.3569 Posted October 20, 2018 Share Posted October 20, 2018 Yeah I now have this same issue. I've put in a ticket to support. I hope they can help me with this issue. Link to comment Share on other sites More sharing options...
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