Kemikol.6351 Posted January 21, 2018 Share Posted January 21, 2018 This is the first game I have ever played that keeps crashing my whole system. (I play WOW, Rift, Archeage, FFXIV all maxed with no problems). It has gone down 3 times in 2 days. The last 2 crashes happened just after zoning/leaving out of a quest instance. Operating System Windows 10 Pro 64-bit CPU AMD FX-6300 38 °C Vishera 32nm Technology RAM 32.0GB Dual-Channel DDR3 @ 573MHz (7-7-7-20) Motherboard ASRock 970A-G/3.1 (CPUSocket) 32 °C Graphics SAMSUNG (1920x1080@60Hz) 8192MB ATI Radeon RX 470 Graphics (ASUStek Computer Inc) 53 °C Storage 223GB KINGSTON SHSS37A240G ATA Device (SSD) 28 °C 931GB TOSHIBA DT01ACA100 (SATA) 28 °C Optical Drives ATAPI iHAS124 F Audio Realtek High Definition Audio PSU 500Watt Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted January 21, 2018 Share Posted January 21, 2018 If you are receiving a Crash Report window, click 'Show Details' and post only the first part. Someone may be able to offer assistance. Else, contact the Tech CS Team via the 'Support' link above/below. Good luck. Link to comment Share on other sites More sharing options...
ST Babaganosh.3745 Posted January 23, 2018 Share Posted January 23, 2018 Looking at your specs the PSU might be a cause for concern. Under load the processor will take 227 W and the Video card will take 140 + under load. As it is happening at zone changes it could be a spike in the processor usage. Or it is Could be a bad stick of Ram, you just happen to hit that block of memory during the load. Does the system shut right down to blank screen or reboot? Link to comment Share on other sites More sharing options...
Erulogos.2591 Posted January 24, 2018 Share Posted January 24, 2018 Well, running your system through https://outervision.com/power-supply-calculator says you want 378 watts (so basically a 400 watt PSU) at 80+ efficiency. So depending on the specs and age of your PSU, the poster above might not be far off there. If you have the cash, grab a good quality 750 watt, that should last you a nice long time (not a bad plan even if it doesn't help your crashing really.) Link to comment Share on other sites More sharing options...
Kemikol.6351 Posted January 28, 2018 Author Share Posted January 28, 2018 it happened again today, this time using a portal point. but just the game crashed giving me this error report: *--> Crash <--* Exception: c0000005 Memory at address 00000000`00000011 could not be read App: Gw2-64.exe Pid: 7572 Cmdline: BaseAddr: 00007FF74E1E0000 ProgramId: 101 Build: 85875 When: 2018-01-28T18:02:43Z 2018-01-28T13:02:43-05:00 Uptime: 0 days 1:16:42 Flags: 0 Link to comment Share on other sites More sharing options...
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