logging in

[klyxmaster.7384]

old question - this one is a little new though:

I purchased GW1 through steam.

when I log on through the game client, it says email is not found

I checked my account info on arenanet and there it is

why does it do that?

 

I went to put in a support ticket, but it defaults to GW2 stuff. while I have that, not immediately at my disposal, kind of moot if I am asking a question about GW1. Right?

Thanks if anyone can clear this up.

 

[klyxmaster.7384]

ok, fixed the support issues - i did not see the GW ORIGINAL :-)

[Inculpatus cedo.9234]

When creating a Guild Wars account, you use a new/different email address. If you wish to use the same log-in information for both games, you would then link the 2 games, which would change the log-in information in Guild Wars to that of Guild Wars 2.

 

Good luck.

[klyxmaster.7384]

both these accounts are very old

both use the same email

I assume they both are linked, because when I click clink accounts, I get the red triangle error?

I have played on both of these games in the past, but something has changed. Myst be related to the merge. regardless, I think the steam version had a different way to login. however I cannot be sure

[klyxmaster.7384]

STILL Investigating...

So what I've found, is that I must have had a different email account with my gw1, and this one I cannot remember. I sent in a help ticket. but no go there - no response.

I think that might be the issue, My gw2 works fine, but cant get on with gw1 due to different email.