server lost it contraction error 7:11:3:189:101 | in loading screen

[jhin.6574]

****I have this problem for a month and a half now i need your help guys

so when i try to join a map I got stuck in the loading screen and the game gives me this error 7:11:3:189:101

and close the game so when i try to enter the game again it gives me the same error 7:11:3:189:101 but my other characters working will.

and after a day or less the map that gives me the error 7:11:3:189:101 start works well from nowhere!

here is a video

 

 

 

[jhin.6574]

= Checking server connectivity

==============================================================================

 

auth1.101.arenanetworks.com

34.237.20.65:6112 - connect succeeded

34.235.245.105:6112 - connect succeeded

34.194.154.37:6112 - connect succeeded

34.236.133.94:6112 - connect succeeded

34.225.225.173:6112 - connect succeeded

 

auth2.101.arenanetworks.com

52.59.151.62:80 - connect succeeded

35.158.82.209:80 - connect succeeded

35.158.175.20:80 - connect succeeded

18.194.203.41:80 - connect succeeded

35.157.208.241:80 - connect succeeded

52.59.151.62:6112 - connect succeeded

35.158.82.209:6112 - connect succeeded

35.158.175.20:6112 - connect succeeded

18.194.203.41:6112 - connect succeeded

35.157.208.241:6112 - connect succeeded

 

auth1.101.arenanetworks.com

34.237.20.65:80 - connect succeeded

34.235.245.105:80 - connect succeeded

34.194.154.37:80 - connect succeeded

34.236.133.94:80 - connect succeeded

34.225.225.173:80 - connect succeeded

 

File1.ArenaNetworks.com

34.230.110.50:6112 - connect succeeded

34.230.110.50:80 - connect succeeded

 

Diag.ArenaNetworks.com

34.237.20.65:6112 - connect succeeded

34.194.154.37:6112 - connect succeeded

34.235.245.105:6112 - connect succeeded

34.236.133.94:6112 - connect succeeded

34.225.225.173:6112 - connect succeeded

34.237.20.65:80 - connect succeeded

34.194.154.37:80 - connect succeeded

34.235.245.105:80 - connect succeeded

34.236.133.94:80 - connect succeeded

34.225.225.173:80 - connect succeeded

 

origincdn.101.arenanetworks.com

54.85.219.37:80 - connect succeeded

34.193.114.240:80 - connect succeeded