Invisible characters - feel like I'm playing alone!

[Ceddwen.7260]

Hi

This started happening about a week ago; I first noticed it on guild mission runs, but now know it is more widespread, when I said to my partner last night "not many people here for this event are there?" and he said "look at my screen- there's a HUGE number!"

On my pc I appeared to be one of about 8 people at the boss event; his screen showed around 60. If I press ALT I can then see all the names, but still no actual people. This happens with players, NPC's and the mobs I am supposed to be attacking, so as you can imagine it makes playing a bit difficult.

 

Someone suggested running Repair so I looked on your website for how to do this and found:-

[https://help.guildwars2.com/hc/en-us/articles/201863008-Repairing-the-Game-Client ](https://help.guildwars2.com/hc/en-us/articles/201863008-Repairing-the-Game-Client "https://help.guildwars2.com/hc/en-us/articles/201863008-Repairing-the-Game-Client ")

 

_Locate your Gw2.exe file._

_Right-click on the file and select Create shortcut._

_Rename this new shortcut to Guild Wars 2 Repair._

_Right-click on Guild Wars 2 Repair and select Properties_

_Locate the Target line and add –repair to the end. (Example: “C:\Games\Guild Wars 2\gw2.exe” -repair)_

_Click OK._

_Double-clicking Guild Wars 2 Repair will begin the repairing your game client. The game will launch when it is complete._

 

However, this doesn't work. When I try to save the shortcut I just get a message to say that the name is invalid.

E:\GW2\gw2-64.exe-repair

 

I then tried clicking on the link (_shown here in bold_) in the line "Try our **Technical Support forums** for more assistance "

This takes me to [https://en-forum.guildwars2.com/forum/support/support](https://en-forum.guildwars2.com/forum/support/support "https://en-forum.guildwars2.com/forum/support/support") which gives "**Page Cannot Be Found**"

 

Since writing all of this, I have managed to get the shortcut to save and start repairing, but I thought I'd leave this post for awareness for a couple of reasons:

 

1. If you put the instruction**** (Example: “C:\Games\Guild Wars 2\gw2.exe” -repair**)** onto one line instead of splitting the last word -repair onto a second line it would have been more obvious that there is actually a space in there!

2. The Technical Support Forums link isn't working :)

 

I'll post again after the repair has run to advise on the outcome.

[Nokomis.5076]

In the graphic options you can set a parameter for how many character models should be visible. Maybe this is just set to minimum?


[Ceddwen.7260]

Thanks - I was about to reply to say I hadn't changed this. But when I looked - it was set to lowest! I realised that this must have happend when I changed my Settings Prest to 'Best Performance' a short while ago.

I've changed this back to High and will see what happens.

I hope this will be the answer - but my partner has the same settings as me (Best Performance) and doesn't get this so I'm interetsed to see if it fixes my issue :)

[Hannelore.8153]

For good performance I recommend keeping it at lowest and turning nameplates for players to always on. This also helps you to focus alot more on your party, with it on higher settings its very difficult to see your important friends in a sea of player models.

[Ceddwen.7260]

Thank you - that's a good tip.

So far. after the advice, I seem to be seeing players again :) so all is looking good.