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GW2.64bit a serious error has occurred. Please help

smokingaces.7836
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smokingaces.7836 Newbie

smokingaces.7836

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Hi ive been having a few problem with the guild wars client lately. well im not sure it is the client i am adamant its my computer and was hoping someone could help.

 

i get this error every hour or so, sometimes it can be and hour sometimes its 2, or 10 mins, im unable to do events as i miss the chests at the end sometimes. im also trying to play PoF but the crash is always getting me at the end of mission!

 

if anyone can help ill be forever thankful

 

Regards,

 

-

 

Gws.64bit a serious error has occurred and is proventing the program from working.

and the log file is as follows -

 

*--> Crash <--*

Exception: c0000005

Memory at address 00000000`01000010 could not be read

App: Gw2-64.exe

Pid: 9592

Cmdline: -allowInstall

BaseAddr: 00007FF748FF0000

ProgramId: 101

Build: 86400

Module: nvd3dumx.dll

When: 2018-02-18T16:43:50Z

Uptime: 0 days 1:43:40

Flags: 0

 

*--> System <--*

Name: DESKTOP-J30ERGL

IpAddr: 192.168.0.18

Processors: 4 [GenuineIntel:6:12:3]

OSVersion: Windows 10.0 (64 bit)

 

*--> System Memory <--*

Physical: 3937MB/ 8120MB 48%

Paged: 4459MB/10040MB 44%

Virtual: 134214575MB/134217727MB 3%

Load: 51%

CommitTotal: 5580MB

CommitLimit: 10040MB

CommitPeak: 7161MB

SystemCache: 3873MB

HandleCount: 63558

ProcessCount: 143

ThreadCount: 1851

 

*--> Process Memory <--*

Private: 2444MB

WorkingSet: 1880MB

PeakWorkingSet: 2118MB

PageFaults: 208659878

 

*--> Memory Category Usage (Inclusive) <--*

[Category] [size(MB)] [Count]

Root 936.53 649506

Programmer Data 637.89 292977

VRAM 584.47 13353

Game 252.73 137681

Engine 251.08 119253

VRAM - Prop Tex 190.44 501

Content 184.54 50651

Uncategorized 181.26 273432

Model-Programmer 149.70 16281

Collections 97.43 1750

Dictionary 96.74 648

VRAM - Gr Postproc 81.21 20

Collide 77.68 77534

Gr 71.94 50920

VRAM - Character Tex 55.26 162

Text 54.22 5108

Gr Umbra 43.04 1778

VRAM - Terrain Tex 41.25 60

Art Assets 39.70 5563

VRAM - DirectX Geo Buffers 30.23 1351

Character Models 30.02 584

Composite Models 29.91 202

Composite Tex 29.48 117

Composite Tex Pool 29.48 116

 

*--> Memory Category Usage (Exclusive) <--*

[Category] [size(MB)] [Count]

VRAM - Prop Tex 190.44 501

Content 184.54 50651

Uncategorized 181.26 273432

Model-Programmer 147.59 12924

Dictionary 96.74 648

VRAM - Gr Postproc 81.21 20

VRAM - Character Tex 55.26 162

Text 54.22 5108

Gr Umbra 43.04 1778

VRAM - Terrain Tex 41.25 60

Collide 40.26 6635

VRAM - DirectX Geo Buffers 30.23 1351

Composite Tex Pool 29.48 116

VRAM - Effect Texture 27.36 131

Collide Havok 26.89 69527

Archive 23.26 1206

VRAM - Terrain PgdImg 21.00 84

VRAM - UI Textures 20.34 338

VRAM - Character Geo 15.94 58

VRAM - DDI Shader 14.08 10363

Audio FMOD 11.97 7601

Collide Mesh 10.53 1372

VRAM - World Map Tex 10.44 47

VRAM - Map Env Tex 9.73 22

 

*--> DllList <--*

C:\Games\Guild Wars 2\Gw2-64.exe

C:\WINDOWS\SYSTEM32\ntdll.dll

C:\WINDOWS\System32\KERNEL32.DLL

C:\WINDOWS\System32\KERNELBASE.dll

C:\WINDOWS\System32\USER32.dll

C:\WINDOWS\System32\win32u.dll

C:\WINDOWS\System32\GDI32.dll

C:\WINDOWS\System32\gdi32full.dll

C:\WINDOWS\System32\msvcp_win.dll

C:\WINDOWS\System32\ucrtbase.dll

C:\WINDOWS\System32\ADVAPI32.dll

C:\WINDOWS\System32\msvcrt.dll

C:\WINDOWS\System32\sechost.dll

C:\WINDOWS\System32\RPCRT4.dll

C:\WINDOWS\System32\WS2_32.dll

C:\WINDOWS\System32\WINTRUST.dll

C:\WINDOWS\System32\MSASN1.dll

C:\WINDOWS\System32\CRYPT32.dll

C:\WINDOWS\System32\PSAPI.DLL

C:\WINDOWS\System32\ole32.dll

C:\WINDOWS\System32\combase.dll

C:\WINDOWS\System32\bcryptPrimitives.dll

C:\WINDOWS\System32\OLEAUT32.dll

C:\WINDOWS\System32\SHELL32.dll

C:\WINDOWS\System32\cfgmgr32.dll

C:\WINDOWS\System32\shcore.dll

C:\WINDOWS\System32\windows.storage.dll

C:\WINDOWS\System32\shlwapi.dll

C:\WINDOWS\System32\kernel.appcore.dll

C:\WINDOWS\System32\powrprof.dll

C:\WINDOWS\System32\profapi.dll

C:\WINDOWS\SYSTEM32\VERSION.dll

C:\WINDOWS\SYSTEM32\WTSAPI32.dll

C:\WINDOWS\SYSTEM32\WINMM.dll

C:\WINDOWS\SYSTEM32\MSACM32.dll

C:\WINDOWS\SYSTEM32\USP10.dll

C:\WINDOWS\SYSTEM32\MSIMG32.dll

C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.16299.248_none_46b9c4e9edf1cfa5\gdiplus.dll

C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.16299.248_none_8879e63c4abacc42\COMCTL32.dll

C:\WINDOWS\SYSTEM32\Secur32.dll

C:\WINDOWS\SYSTEM32\WINMMBASE.dll

C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL

C:\WINDOWS\SYSTEM32\SSPICLI.DLL

C:\WINDOWS\System32\IMM32.DLL

C:\WINDOWS\SYSTEM32\dbghelp.dll

C:\WINDOWS\system32\uxtheme.dll

C:\WINDOWS\System32\imagehlp.dll

C:\WINDOWS\SYSTEM32\CRYPTSP.dll

C:\WINDOWS\system32\rsaenh.dll

C:\WINDOWS\SYSTEM32\bcrypt.dll

C:\WINDOWS\system32\nvspcap64.dll

C:\WINDOWS\SYSTEM32\ntmarta.dll

C:\WINDOWS\System32\clbcatq.dll

C:\WINDOWS\System32\MSCTF.dll

C:\WINDOWS\system32\dwmapi.dll

C:\WINDOWS\system32\napinsp.dll

C:\WINDOWS\system32\pnrpnsp.dll

C:\WINDOWS\system32\NLAapi.dll

C:\WINDOWS\System32\mswsock.dll

C:\WINDOWS\SYSTEM32\DNSAPI.dll

C:\WINDOWS\System32\NSI.dll

C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

C:\WINDOWS\System32\winrnr.dll

C:\WINDOWS\System32\fwpuclnt.dll

C:\Windows\System32\rasadhlp.dll

C:\WINDOWS\System32\TextInputFramework.dll

C:\WINDOWS\System32\CoreMessaging.dll

C:\WINDOWS\System32\CoreUIComponents.dll

C:\WINDOWS\SYSTEM32\wintypes.dll

C:\WINDOWS\SYSTEM32\WindowsCodecs.dll

C:\Games\Guild Wars 2\bin64\CoherentUI64.dll

C:\WINDOWS\SYSTEM32\d3d9.dll

C:\WINDOWS\SYSTEM32\gpapi.dll

C:\Windows\System32\cryptnet.dll

C:\WINDOWS\SYSTEM32\WINNSI.DLL

C:\WINDOWS\SYSTEM32\DPAPI.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a39871618b19f06\nvldumdx.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_7a39871618b19f06\nvd3dumx.dll

C:\WINDOWS\SYSTEM32\nvapi64.dll

C:\WINDOWS\System32\SETUPAPI.dll

C:\WINDOWS\SYSTEM32\dxgi.dll

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll

C:\WINDOWS\SYSTEM32\DEVOBJ.dll

C:\WINDOWS\SYSTEM32\WINSTA.dll

C:\WINDOWS\System32\MMDevApi.dll

C:\WINDOWS\System32\PROPSYS.dll

C:\WINDOWS\SYSTEM32\wdmaud.drv

C:\WINDOWS\SYSTEM32\ksuser.dll

C:\WINDOWS\SYSTEM32\AVRT.dll

C:\WINDOWS\SYSTEM32\AUDIOSES.DLL

C:\WINDOWS\SYSTEM32\msacm32.drv

C:\WINDOWS\SYSTEM32\midimap.dll

C:\WINDOWS\SYSTEM32\mscms.dll

C:\WINDOWS\SYSTEM32\USERENV.dll

C:\WINDOWS\SYSTEM32\icm32.dll

 

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]

[DbgHelp.dll version 10.0.16299.15 (64/32-bit compatible)]

 

*--> Thread 0xc90 <--*

 

*--> Trace <--*

Pc Rt : Args

00007ffe`60e01350 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`60e014c5 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`60e0161c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`610a1cb6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`60d84309 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`60d843ed 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`613d8f21 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`613a8404 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`613a8826 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`615646e4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`61576012 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`61575f4f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`6184a288 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`93371fe4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffe`94d0efc1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

 

*--> Thread registers <--*

rax=00000128df280828 rbx=0000000001000000 rcx=00000128f2f232e0

rdx=00000128f671c068 rsi=00000128f2f232d0 rdi=00000128f671c068

rip=00007ffe60e01350 rsp=0000001d50def890 rbp=00000128d7e8c670

r8=00000128d7e8d0d8 r9=0000000000000000 r10=00000128fda32b68

r11=00000128fda32b68 r12=000001288838e1d0 r13=00000128df25b1d8

r14=000001288838df10 r15=00000128b3a866d8

cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206

 

rax-32 00000128DF280808 00000002`00000073 00000000`00000005 00000040`00000000 00000000`00000000

rax +0 00000128DF280828 00000000`00000000 00000128`d7e8d0d8 000001a6`0000002c 0000016d`0000002e

rax+32 00000128DF280848 00000000`0000016f 00000128`df287210 0000002e`00000003 00000000`0000002e

rcx-32 00000128F2F232C0 00000000`00000000 00000000`00000000 00007ffe`61a33cd0 00000128`df266298

rcx +0 00000128F2F232E0 00007ffe`61a33788 00000128`f671c068 00000128`f2f30560 00000000`00000007

rcx+32 00000128F2F23300 00000128`fda2a130 00000128`f3d41608 00000128`f671ce78 00000002`00000000

rdx-32 00000128F671C048 00000000`00000000 00000128`d7e8c670 00000000`00000000 00000128`f671cd98

rdx +0 00000128F671C068 00000128`d7e90c40 00000128`d7e90ff8 00000128`d6a1ce28 00000084`000003f2

rdx+32 00000128F671C088 ffffffff`00000004 bf800000`00000001 00000128`fda31300 00000128`df280828

r8-32 00000128D7E8D0B8 00000000`00000000 00000128`d7e8a2e0 00000128`d7e8c440 00000000`00000000

r8 +0 00000128D7E8D0D8 00000128`d7e8cfa8 00000128`d7e8d208 00000128`d6a1cd98 00000054`0000005f

r8+32 00000128D7E8D0F8 ffffffff`00000004 900000ea`00000003 00000128`fda31540 00000128`fda32cb8

 

*--> Code <--*

00007ffe`60e01330 204883c1 10ff5020 488b5d10 4885db0f H....P H.].H...

00007ffe`60e01340 84ac0000 0048897c 2450660f 1f440000 .....H.|$Pf..D..

00007ffe`60e01350 8b431048 8b7b0848 8b4e3085 c0751448 .C.H.{.H.N0..u.H

00007ffe`60e01360 8b014c8b c7448b4b 14488bd5 ff50208b ..L..D.K.H...P .

00007ffe`60e01370 d0eb3483 f8017514 488b014c 8bc7448b ..4...u.H..L..D.

00007ffe`60e01380 4b14488b d5ff5030 8bd0eb1b 83f80275 K.H...P0.......u

 

*--> Stack <--*

0000001d`50def890 00000128`d7e8c670 00000128`b3a866d8 00000128`8838df10 00000128`df25b1d8 p...(....f..(.....8.(.....%.(...

0000001d`50def8b0 00000128`d7e91e78 00000128`d7e90c40 00000128`d7e91e78 00000128`d7e90c40 x...(...@...(...x...(...@...(...

0000001d`50def8d0 00000128`8838df10 00007ffe`60e014c5 00000000`00000000 00000128`d7e8c670 ..8.(......`............p...(...

0000001d`50def8f0 0000001d`50defc90 00000128`f2f232d0 00000128`d7e8c670 00000128`d7e90c40 ...P.....2..(...p...(...@...(...

0000001d`50def910 00000128`df2694d0 00007ffe`60e0161c 00000128`f2f232d0 00000128`f2f232d0 ..&.(......`.....2..(....2..(...

0000001d`50def930 00000128`f2f232d0 0000001d`50defc90 00000000`00000000 00007ffe`610a1cb6 .2..(......P...............a....

0000001d`50def950 00000128`df266298 0000001d`50defc01 00000128`f2f232d0 00000128`00000103 .b&.(......P.....2..(.......(...

0000001d`50def970 00000128`df266298 00007ffe`60d84309 00000128`df266298 00000128`df266298 .b&.(....C.`.....b&.(....b&.(...

0000001d`50def990 00000128`df268088 00000128`df268088 00000000`00000000 00007ffe`60c997d3 ..&.(.....&.(..............`....

0000001d`50def9b0 00000000`00000000 00007ffe`00000000 00000128`df266298 00007ffe`00000000 .................b&.(...........

0000001d`50def9d0 00000000`6e69616d 00007ffe`60c992a6 00000000`00002008 00000128`b3a86650 main.......`..... ......Pf..(...

0000001d`50def9f0 00000128`f3d3b750 00007ffe`613ad591 00000000`0000000f 00007ffe`60dc8a3f P...(.....:a............?..`....

0000001d`50defa10 00000128`f3d36388 00000128`df268088 00000128`f3d36990 00000128`f3d392a0 .c..(.....&.(....i..(.......(...

0000001d`50defa30 00000128`f3d3ad30 00000128`df25b1d8 0000001d`50defc70 00000128`98745930 0...(.....%.(...p..P....0Yt.(...

0000001d`50defa50 00000128`98745930 0000001d`50defc68 00000128`b3a86650 00000129`19b34e60 0Yt.(...h..P....Pf..(...`N..)...

0000001d`50defa70 00000000`00000000 00000128`00000004 00000128`00000003 00000128`0000015d ............(.......(...]...(...

0000001d`50defa90 00000000`00000000 00000128`f3d39fe8 00000128`df25b1d8 00000128`8838df10 ............(.....%.(.....8.(...

0000001d`50defab0 00000128`8838e1d0 00007ffe`613d8c42 00000000`00000001 00007ffe`60d843ed ..8.(...B.=a.............C.`....

0000001d`50defad0 0000001d`50defc70 00000128`df25b1d8 0000001d`50defc68 00007ffe`60c96a0f p..P......%.(...h..P.....j.`....

0000001d`50defaf0 00000128`df25b1d8 00007ffe`613d8f21 00000128`b3a86650 00000000`00000001 ..%.(...!.=a....Pf..(...........

0000001d`50defb10 00000000`00000001 00000128`df25b1d8 00000128`df25b101 0000001d`50defc90 ..........%.(.....%.(......P....

0000001d`50defb30 00000128`b3a86650 00000128`b3a86650 6e69766e`5f667066 00000000`00007473 Pf..(...Pf..(...fpf_nvinst......

0000001d`50defb50 00000128`b3a86650 00007ffe`6185295c 00000128`b3a866d8 00000128`8838df10 Pf..(...\).a.....f..(.....8.(...

0000001d`50defb70 00000000`00000001 00000129`060aff30 00000128`b3a86650 00007ffe`613a8404 ........0...)...Pf..(.....:a....

0000001d`50defb90 00000000`00000000 00000128`b3a86650 00000000`00000000 00000000`00000001 ........Pf..(...................

0000001d`50defbb0 0000001d`50defc68 0000001d`50defcf0 00000000`00000004 00000000`00000000 h..P.......P....................

0000001d`50defbd0 0000001d`50defc20 0000001d`50defcd8 0000001d`50defce0 00000000`00000001 ..P.......P.......P............

0000001d`50defbf0 0000001d`50defea0 0000001d`50defd50 00000000`00000000 00000000`00000000 ...P....P..P....................

0000001d`50defc10 00000001`00000001 00000129`060aff30 00000000`00000001 00000000`00000000 ........0...)...................

0000001d`50defc30 00000128`8838df10 00000128`8838e1d0 00000000`00000010 00000000`00000000 ..8.(.....8.(...................

0000001d`50defc50 00000129`060aff30 00000000`00000001 00000000`00000000 00000129`060aff30 0...)...................0...)...

0000001d`50defc70 00000129`060aff30 00000000`00000000 00000128`87029590 00000000`00000000 0...)...............(...........

 

*--> Error Logs <--*

oading '0x03539b' texture failed

Texture missing mip chain: 0x093483

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Texture '0x03539b' dimensions too small

Loading '0x03539b' texture failed

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Texture '0x03539b' dimensions too small

Loading '0x03539b' texture failed

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

Model '0x1adadb': Failed to resolve AimIK bone indices.

 

*--> DirectX Device Info <--*

VendorId = 0x10de

DeviceId = 0x1380

Version = 23.21.0013.9077

Description = NVIDIA GeForce GTX 750 Ti

Compat = 0x00100000

VidMem = 2048 MB

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