DaemonLasher.6871 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: In game Edition: Standard Payment taken/email confirmation: Yes Payment type: VISA Card Region: North America Ticket #: 6610752 I mean I'd just charge back for a refund but I'm worried my account would get banned and I've invested a lot into it. Link to comment Share on other sites More sharing options...
Grixxel.6039 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: In game Edition: Standard Payment taken/email confirmation: Yes Payment type: Paypal Region: North America Ticket #: 6611065 Same boat as everyone else. This blows. Link to comment Share on other sites More sharing options...
Radeon.6219 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: In-Game Edition: Standard Payment taken/email confirmation: Yes Payment Type: Credit Card Region: Europe Ticket ID: 6613254 So until now no one have received any responde from Arena Net about this? Link to comment Share on other sites More sharing options...
DemonGodz.3705 Posted September 23, 2017 Share Posted September 23, 2017 Same for me. Bought the expansion, received the email confirmation of the purchase and also checked my bank account - PoT not available in game though. Location Purchased: In-Game Edition: Standard Payment taken/email confirmation: Yes Payment Type: Card Region: Europe Link to comment Share on other sites More sharing options...
khickz.7145 Posted September 23, 2017 Share Posted September 23, 2017 i got the same issue with the rest of you. Location Purchased: guildwars2 website Edition: Standard Payment taken/email confirmation: Yes Payment type: CC Region: North America Link to comment Share on other sites More sharing options...
Kalli.4506 Posted September 23, 2017 Share Posted September 23, 2017 I have the same problem :'( Location Purchased: guildwars2 website Edition: Standard Payment taken/email confirmation: Yes and yes Payment type: Credit card Region: Europe Link to comment Share on other sites More sharing options...
junkish.4391 Posted September 23, 2017 Share Posted September 23, 2017 I bough the expansion pack ingame to avoid problems :P But yeah, got the problem too Location Purchased: In-Game Edition: Standard Payment taken/email confirmation: Yes Payment type: Paypal Region: Europe Link to comment Share on other sites More sharing options...
Mayne.2985 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: buy.guildwars2.com Edition: standard Payment taken/email confirmation: Yes Payment type: Paypal Region: North America Ticket ID: 6613853 help me :/ Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted September 23, 2017 ArenaNet Staff Share Posted September 23, 2017 I'm really sorry about this, everyone. We have someone working on it right now! Link to comment Share on other sites More sharing options...
Radeon.6219 Posted September 23, 2017 Share Posted September 23, 2017 They have replied on twitter: If you have "The serial code you've entered is not valid for this region" error, hang in there. We're working on the fix right now. ~RB2 Link to comment Share on other sites More sharing options...
Manifest.4190 Posted September 23, 2017 Share Posted September 23, 2017 Location Purchased: buy.guildwars2.com Edition: Standard Payment taken/email confirmation: Yes Payment type: Visa Region: NA Ticket ID: 6611880 Link to comment Share on other sites More sharing options...
trevex.8467 Posted September 23, 2017 Share Posted September 23, 2017 > @"Rubi Bayer.8493" said: > I'm really sorry about this, everyone. We have someone working on it right now! Thank you very much! Desperately refreshing mails and this thread and retrying from time to time. Link to comment Share on other sites More sharing options...
junkish.4391 Posted September 23, 2017 Share Posted September 23, 2017 Looks like it's fixed, mine worked now Link to comment Share on other sites More sharing options...
Manifest.4190 Posted September 23, 2017 Share Posted September 23, 2017 Mine worked, too. Thanks guys! Link to comment Share on other sites More sharing options...
Radeon.6219 Posted September 23, 2017 Share Posted September 23, 2017 Not working here yett. Link to comment Share on other sites More sharing options...
Myriady.2397 Posted September 23, 2017 Share Posted September 23, 2017 Tyvm! Anet for working on this issue now im activated on my Pof tyvm agaim im so happy ^_^ Link to comment Share on other sites More sharing options...
ArenaNet Staff Rubi Bayer.8493 Posted September 23, 2017 ArenaNet Staff Share Posted September 23, 2017 This issue is fixed–your codes should be working now! Link to comment Share on other sites More sharing options...
Kopacetic.5398 Posted September 23, 2017 Share Posted September 23, 2017 Fixed! Thank you very much! Link to comment Share on other sites More sharing options...
BANISHED.9785 Posted September 23, 2017 Share Posted September 23, 2017 Awesome, thanks! Link to comment Share on other sites More sharing options...
Wyvern.5329 Posted September 23, 2017 Share Posted September 23, 2017 Make sure the site you're buying it from is guildwars2.com, a lot of misspelling in the locations purchased Link to comment Share on other sites More sharing options...
Witimir.5982 Posted September 23, 2017 Share Posted September 23, 2017 Thank You! It works! Link to comment Share on other sites More sharing options...
todd.4702 Posted September 23, 2017 Share Posted September 23, 2017 Got mine fixed all should try to enter now maybe they worked it out used same code that was given originally Link to comment Share on other sites More sharing options...
DaemonLasher.6871 Posted September 24, 2017 Share Posted September 24, 2017 > @"Rubi Bayer.8493" said: > This issue is fixed–your codes should be working now! I accidentally bought two keys through the in game client because of the bug, can I get refunded one of them? Link to comment Share on other sites More sharing options...
Elrey.5472 Posted September 24, 2017 Share Posted September 24, 2017 > @DaemonLasher.6871 said: > > @"Rubi Bayer.8493" said: > > This issue is fixed–your codes should be working now! > > I accidentally bought two keys through the in game client because of the bug, can I get refunded one of them? Open a ticket, you should be able to refund one. Link to comment Share on other sites More sharing options...
DaemonLasher.6871 Posted September 24, 2017 Share Posted September 24, 2017 > @Elrey.5472 said: > > @DaemonLasher.6871 said: > > > @"Rubi Bayer.8493" said: > > > This issue is fixed–your codes should be working now! > > > > I accidentally bought two keys through the in game client because of the bug, can I get refunded one of them? > > Open a ticket, you should be able to refund one. I did, I haven't had a response in 48 hours. Link to comment Share on other sites More sharing options...
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