Strittie.6159 Posted March 20, 2018 Share Posted March 20, 2018 I am going mad! The game keeps crashing on me.. like every 10 to 20 min.. ! Its not due to my computer.. Im on pc, win 10 - I dont use any add-ons Ps.. Im not tech-savvy, so please help me in a "Im-a-dummy" kind of way ;) This is the message i get in the crash notification..: *--> Crash <--* OOM: Heap, bytes=5592480, App: Gw2.exe Pid: 6080 Cmdline: BaseAddr: 01290000 ProgramId: 101 Build: 87120 When: 2018-03-20T20:50:51Z 2018-03-20T21:50:51+01:00 Uptime: 0 days 0:15:38 Flags: 0 *--> System <--* Name: DESKTOP-5IPJ7EH IpAddr: 192.168.10.144 Processors: 4 [GenuineIntel:6:10:9] OSVersion: Windows 10.0 (32 bit) *--> System Memory <--* Physical: 377MB/ 3545MB 10% Paged: 1107MB/ 5091MB 21% Virtual: 85MB/ 2047MB 4% Load: 89% CommitTotal: 3984MB CommitLimit: 5091MB CommitPeak: 4336MB SystemCache: 588MB HandleCount: 39125 ProcessCount: 70 ThreadCount: 1096 *--> Process Memory <--* Private: 1730MB WorkingSet: 1676MB PeakWorkingSet: 1676MB PageFaults: 4154134 *--> Memory Category Usage (Inclusive) <--* [Category] [size(MB)] [Count] Root 1105.50 1660901 Art Assets 531.30 24554 Programmer Data 442.99 421834 VRAM 398.79 16565 Anim Import Packfile 269.07 508 Anim Import Models 269.07 508 Game 194.70 148839 Character Models 170.42 7774 Content 138.43 51523 Engine 124.11 213421 Uncategorized 101.72 1170362 Composite Models 94.82 4466 Collections 92.78 7968 Dictionary 91.15 2484 VRAM - Composite Tex 82.44 388 Gr 77.70 107011 Character Packfile 75.06 363 Map Assets 74.93 14793 Prop Models 69.40 12333 Prop Packfile 65.25 957 VRAM - Gr Postproc 57.49 20 Composite Packfile 55.73 1487 VRAM - Prop Tex 53.81 1774 Gr Umbra 45.99 2572 *--> Memory Category Usage (Exclusive) <--* [Category] [size(MB)] [Count] Anim Import Packfile 269.07 508 Content 138.43 51523 Uncategorized 101.72 1170362 Dictionary 91.15 2484 VRAM - Composite Tex 82.44 388 Character Packfile 75.06 363 Prop Packfile 65.25 957 VRAM - Gr Postproc 57.49 20 Composite Packfile 55.73 1487 VRAM - Prop Tex 53.81 1774 Gr Umbra 45.99 2572 Text 45.01 8047 VRAM - Character Tex 41.69 947 Composite Tex Pool 38.80 136 VRAM - DirectX Geo Buffers 30.56 1520 VRAM - UI Textures 21.46 329 VRAM - Gr Img 17.64 9 VRAM - DDI Shader 16.18 11076 Collide Havok 14.62 34154 Archive 14.17 93 Audio 14.06 1381 Effect Packfile 11.49 82 Model Granny 10.76 14060 Collide 10.33 8800 *--> DllList <--* C:\Program Files\Guild Wars 2\Gw2.exe C:\WINDOWS\SYSTEM32\ntdll.dll C:\WINDOWS\System32\KERNEL32.DLL C:\WINDOWS\System32\KERNELBASE.dll C:\WINDOWS\System32\USER32.dll C:\WINDOWS\System32\win32u.dll C:\WINDOWS\System32\GDI32.dll C:\WINDOWS\System32\gdi32full.dll C:\WINDOWS\System32\msvcp_win.dll C:\WINDOWS\System32\ucrtbase.dll C:\WINDOWS\System32\ADVAPI32.dll C:\WINDOWS\System32\msvcrt.dll C:\WINDOWS\System32\sechost.dll C:\WINDOWS\System32\RPCRT4.dll C:\WINDOWS\System32\WS2_32.dll C:\WINDOWS\System32\WINTRUST.dll C:\WINDOWS\System32\MSASN1.dll C:\WINDOWS\System32\CRYPT32.dll C:\WINDOWS\SYSTEM32\VERSION.dll C:\WINDOWS\SYSTEM32\WTSAPI32.dll C:\WINDOWS\System32\ole32.dll C:\WINDOWS\System32\combase.dll C:\WINDOWS\SYSTEM32\WINMM.dll C:\WINDOWS\System32\bcryptPrimitives.dll C:\WINDOWS\System32\OLEAUT32.dll C:\WINDOWS\SYSTEM32\WINMMBASE.dll C:\WINDOWS\System32\SHELL32.dll C:\WINDOWS\System32\cfgmgr32.dll C:\WINDOWS\System32\shcore.dll C:\WINDOWS\System32\windows.storage.dll C:\WINDOWS\System32\shlwapi.dll C:\WINDOWS\System32\kernel.appcore.dll C:\WINDOWS\System32\powrprof.dll C:\WINDOWS\System32\profapi.dll C:\WINDOWS\System32\PSAPI.DLL C:\WINDOWS\SYSTEM32\MSACM32.dll C:\WINDOWS\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.16299.309_none_8e67fe81026d0de5\gdiplus.dll C:\WINDOWS\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.16299.309_none_d02304ff5f3aa9de\COMCTL32.dll C:\WINDOWS\SYSTEM32\USP10.dll C:\WINDOWS\SYSTEM32\Secur32.dll C:\WINDOWS\SYSTEM32\MSIMG32.dll C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL C:\WINDOWS\SYSTEM32\SSPICLI.DLL C:\WINDOWS\System32\IMM32.DLL C:\WINDOWS\SYSTEM32\dbghelp.dll C:\WINDOWS\system32\uxtheme.dll C:\WINDOWS\System32\imagehlp.dll C:\WINDOWS\SYSTEM32\CRYPTSP.dll C:\WINDOWS\system32\rsaenh.dll C:\WINDOWS\SYSTEM32\bcrypt.dll C:\WINDOWS\System32\clbcatq.dll C:\WINDOWS\SYSTEM32\ntmarta.dll C:\WINDOWS\System32\MSCTF.dll C:\WINDOWS\system32\dwmapi.dll C:\WINDOWS\system32\napinsp.dll C:\WINDOWS\system32\pnrpnsp.dll C:\WINDOWS\system32\NLAapi.dll C:\WINDOWS\System32\winrnr.dll C:\WINDOWS\System32\mswsock.dll C:\WINDOWS\SYSTEM32\DNSAPI.dll C:\WINDOWS\System32\NSI.dll C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL C:\WINDOWS\System32\fwpuclnt.dll C:\Windows\System32\rasadhlp.dll C:\WINDOWS\System32\TextInputFramework.dll C:\WINDOWS\System32\CoreUIComponents.dll C:\WINDOWS\System32\CoreMessaging.dll C:\WINDOWS\SYSTEM32\wintypes.dll C:\WINDOWS\SYSTEM32\WindowsCodecs.dll C:\Program Files\Guild Wars 2\bin\CoherentUI.dll C:\WINDOWS\SYSTEM32\d3d9.dll C:\WINDOWS\SYSTEM32\gpapi.dll C:\Windows\System32\cryptnet.dll C:\WINDOWS\SYSTEM32\WINNSI.DLL C:\WINDOWS\SYSTEM32\DPAPI.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_x86_f75c0b1bb78ca832\nvldumd.dll C:\WINDOWS\System32\DriverStore\FileRepository\nv_ref_pubwu.inf_x86_f75c0b1bb78ca832\nvd3dum.dll C:\WINDOWS\SYSTEM32\nvapi.dll C:\WINDOWS\System32\SETUPAPI.dll C:\WINDOWS\SYSTEM32\dxgi.dll C:\WINDOWS\SYSTEM32\WINSTA.dll C:\WINDOWS\SYSTEM32\dcomp.dll C:\WINDOWS\System32\MMDevApi.dll C:\WINDOWS\System32\PROPSYS.dll C:\WINDOWS\System32\DEVOBJ.dll C:\WINDOWS\SYSTEM32\wdmaud.drv C:\WINDOWS\SYSTEM32\ksuser.dll C:\WINDOWS\SYSTEM32\AVRT.dll C:\WINDOWS\SYSTEM32\AUDIOSES.DLL C:\WINDOWS\SYSTEM32\msacm32.drv C:\WINDOWS\SYSTEM32\midimap.dll C:\WINDOWS\SYSTEM32\mscms.dll C:\WINDOWS\SYSTEM32\USERENV.dll C:\WINDOWS\SYSTEM32\icm32.dll [DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll] [DbgHelp.dll version 10.0.16299.15 (64/32-bit compatible)] *--> Thread 0x11ac <--* *--> Trace <--* Pc:013a775d Fr:0506f724 Rt:0147352f Arg:00000010 00000000 00000000 00000000 Pc:0147352f Fr:0506f75c Rt:0147324c Arg:00a90578 005555a0 000000a9 00000003 Pc:0147324c Fr:0506f78c Rt:013badd1 Arg:00000000 000000a9 00000003 00000001 Pc:013badd1 Fr:0506f7b8 Rt:013baba6 Arg:00010000 091630f8 091630f8 0506f7ec Pc:013baba6 Fr:0506f7cc Rt:013bb5c3 Arg:091630f8 00010000 00400080 00000001 Pc:013bb5c3 Fr:0506f7ec Rt:014a5ab0 Arg:00000000 00400080 00000001 6c811be4 Pc:014a5ab0 Fr:0506f808 Rt:014c1b7b Arg:00000000 00400080 00000001 6f3d5170 Pc:014c1b7b Fr:0506f82c Rt:014c16ab Arg:00000000 0000b050 00400080 014a5a90 Pc:014c16ab Fr:0506f8a4 Rt:014c4501 Arg:0000b050 090c5910 0000b05c 014c0593 Pc:014c4501 Fr:0506f8dc Rt:770f9564 Arg:00000000 770f9540 cdb376e0 0506f938 Pc:770f9564 Fr:0506f8f0 Rt:775729ac Arg:00000000 beeb6159 00000000 00000000 Pc:775729ac Fr:0506f938 Rt:77572980 Arg:ffffffff 775b3cd0 00000000 00000000 Pc:77572980 Fr:0506f948 Rt:00000000 Arg:014d22f0 00000000 00000000 00000000 *--> Thread registers <--* eax=0506f290 ebx=0506f6e0 ecx=00000000 edx=0506f6e0 esi=77106ee0 edi=00000000 eip=013a775d esp=0506f6c0 ebp=0506f724 cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00200246 eax-32 0506F270 01495489 00000015 fffffff0 00000043 eax-16 0506F280 0506f41c 0506f2ec 7410c6e2 0506f290 eax +0 0506F290 80000003 00000000 00000000 7410c6e2 eax+16 0506F2A0 00000000 0506f394 00c11989 0000f649 eax+32 0506F2B0 000072e0 00000010 0506f430 00010000 eax+48 0506F2C0 0506f3f8 00d0b7e1 00000000 00c11989 ebx-32 0506F6C0 013a7762 023998c8 00000000 00000000 ebx-16 0506F6D0 00a90578 0000000b 0506f784 00000003 ebx +0 0506F6E0 70616548 7962202c 3d736574 32393535 ebx+16 0506F6F0 00303834 00000010 00000020 0506f784 ebx+32 0506F700 0506f724 01472e84 00000400 00000000 ebx+48 0506F710 00a90578 0000000b 0506f784 00000020 edx-32 0506F6C0 013a7762 023998c8 00000000 00000000 edx-16 0506F6D0 00a90578 0000000b 0506f784 00000003 edx +0 0506F6E0 70616548 7962202c 3d736574 32393535 edx+16 0506F6F0 00303834 00000010 00000020 0506f784 edx+32 0506F700 0506f724 01472e84 00000400 00000000 edx+48 0506F710 00a90578 0000000b 0506f784 00000020 esi-32 77106EC0 6aa6eb58 a0eb5861 4589c18b ccb9ebfc esi-16 77106ED0 cccccccc cccccccc cccccccc cccccccc esi +0 77106EE0 431c25ff cccc7716 cccccccc cccccccc esi+16 77106EF0 495c25ff cccc7716 cccccccc cccccccc esi+32 77106F00 468025ff cccc7716 cccccccc cccccccc esi+48 77106F10 8b55ff8b c03351ec 020845f6 e58b0675 *--> Code <--* 013A773D 6a4050e8 2b36ffff 83c4108d 55bc85f6 j@P.+6......U... 013A774D 8d4b05b8 c8983902 0f45c653 ff751450 .K....9..E.S.u.P 013A775D e82e8e00 008bcbff 15346395 028b7518 .........4c...u. 013A776D 8b4db866 89700188 0883feff 74083b35 .M.f.p......t.;5 013A777D 48679502 72146888 050000ba 20983902 Hg..r.h..... .9. 013A778D b9dc9839 02e8c98c 00008b0c b5486395 ...9.........Hc. *--> Stack <--* 0506F6C0 013a7762 023998c8 00000000 00000000 bw:...9......... 0506F6D0 00a90578 0000000b 0506f784 00000003 x............... 0506F6E0 70616548 7962202c 3d736574 32393535 Heap, bytes=5592 0506F6F0 00303834 00000010 00000020 0506f784 480..... ....... 0506F700 0506f724 01472e84 00000400 00000000 $.....G......... 0506F710 00a90578 0000000b 0506f784 00000020 x........... ... 0506F720 523f9a87 0506f75c 0147352f 00000010 ..?R\.../5G..... 0506F730 00000000 00000000 00000000 000000a9 ................ 0506F740 00000001 00000004 0506f784 00000000 ................ 0506F750 00000040 00000020 00000010 0506f78c @... ........... 0506F760 0147324c 00a90578 005555a0 000000a9 L2G.x....UU..... 0506F770 00000003 00000001 00000000 6c811be4 ...............l 0506F780 79eb62c0 00000001 00000001 0506f7b8 .b.y............ 0506F790 013badd1 00000000 000000a9 00000003 ..;............. 0506F7A0 00000001 00000000 00000000 6c811be4 ...............l 0506F7B0 00000000 6c811be4 0506f7cc 013baba6 .......l......;. 0506F7C0 00010000 091630f8 091630f8 0506f7ec .....0...0...... 0506F7D0 013bb5c3 091630f8 00010000 00400080 ..;..0........@. 0506F7E0 00000001 00000001 00000001 0506f808 ................ 0506F7F0 014a5ab0 00000000 00400080 00000001 .ZJ.......@..... 0506F800 6c811be4 09118d60 0506f82c 014c1b7b ...l`...,...{.L. 0506F810 00000000 00400080 00000001 6f3d5170 ......@.....pQ=o 0506F820 0000b050 01191680 090c5908 0506f8a4 P........Y...... 0506F830 014c16ab 00000000 0000b050 00400080 ..L.....P.....@. 0506F840 014a5a90 6f3d5170 00000001 00000001 .ZJ.pQ=o........ 0506F850 0506f88c 040169c4 040169dc 00000000 .....i...i...... 0506F860 0506f8ac 77586100 0506f8a0 014d15fd .....aXw......M. 0506F870 02989e50 03ee5040 02989e40 04019114 P...@P..@....... 0506F880 03ee5318 00450cb5 03ee5048 00000000 .S....E.HP...... 0506F890 014a5a90 00000000 6f3d5170 00000001 .ZJ.....pQ=o.... 0506F8A0 00000001 0506f8dc 014c4501 0000b050 .........EL.P... 0506F8B0 090c5910 0000b05c 014c0593 014d22f0 .Y..\.....L.."M. 0506F8C0 040169c4 014d1768 014d22f0 040169c4 .i..h.M.."M..i.. 0506F8D0 014d234b 014d22f0 014d22f0 0506f8f0 K#M.."M.."M..... 0506F8E0 770f9564 00000000 770f9540 cdb376e0 d..w....@..w.v.. 0506F8F0 0506f938 775729ac 00000000 beeb6159 8....)Ww....Ya.. 0506F900 00000000 00000000 00000000 00000000 ................ 0506F910 00000000 00000000 00000000 beeb6159 ............Ya.. 0506F920 0506f8fc 00000000 0506f940 775a7410 ........@....tZw 0506F930 cc8cb711 00000000 0506f948 77572980 ........H....)Ww 0506F940 ffffffff 775b3cd0 00000000 00000000 .....<[w........ 0506F950 014d22f0 00000000 00000000 00000000 ."M............. 0506F960 00000000 00000000 00000000 00000000 ................ 0506F970 00000000 00000000 00000000 00000000 ................ 0506F980 00000000 00000000 00000000 00000000 ................ 0506F990 00000000 00000000 00000000 00000000 ................ 0506F9A0 00000000 00000000 00000000 00000000 ................ 0506F9B0 00000000 00000000 00000000 00000000 ................ 0506F9C0 00000000 00000000 00000000 00000000 ................ 0506F9D0 00000000 00000000 00000000 00000000 ................ 0506F9E0 00000000 00000000 00000000 00000000 ................ 0506F9F0 00000000 00000000 00000000 00000000 ................ 0506FA00 00000000 00000000 00000000 00000000 ................ 0506FA10 00000000 00000000 00000000 00000000 ................ 0506FA20 00000000 00000000 00000000 00000000 ................ 0506FA30 00000000 00000000 00000000 00000000 ................ 0506FA40 00000000 00000000 00000000 00000000 ................ 0506FA50 00000000 00000000 00000000 00000000 ................ 0506FA60 00000000 00000000 00000000 00000000 ................ 0506FA70 00000000 00000000 00000000 00000000 ................ 0506FA80 00000000 00000000 00000000 00000000 ................ 0506FA90 00000000 00000000 00000000 00000000 ................ 0506FAA0 00000000 00000000 00000000 00000000 ................ 0506FAB0 00000000 00000000 00000000 00000000 ................ *--> Error Logs <--* bone indices. Model '0x08223f': Failed to resolve AimIK bone indices. Model '0x082241': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x082241': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x08223f': Failed to resolve AimIK bone indices. Model '0x082241': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x08223f': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x08223f': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Texture missing mip chain: 0x0f8c78 Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. Model '0x082239': Failed to resolve AimIK bone indices. Model '0x080b24': Failed to resolve AimIK bone indices. Model '0x08223a': Failed to resolve AimIK bone indices. *--> DirectX Device Info <--* VendorId = 0x10de DeviceId = 0x1380 Version = 23.21.0013.8813 Description = NVIDIA GeForce GTX 750 Ti Compat = 0x00100000 VidMem = 2048 MB Link to comment Share on other sites More sharing options...
Maze.3825 Posted March 20, 2018 Share Posted March 20, 2018 I recently had (what appears) to be quite similar to your dilemma; I'd crash every 10-20 mins while getting the crash report window popup; Oddly I could ignore the crash window and keep playing. Ultimately, deleting the Gw2..dat , repairing the client, and installing new drivers solved it for me. For now. Good luck. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 21, 2018 Share Posted March 21, 2018 Your issue is using the 32-bit client and a 32-bit OS (you run out of Memory). You need to update both to 64-bit. GW2 requires the 64-bit client for everything HoT and beyond. You may be able to upgrade your OS to 64-bit at no charge. Good luck. Link to comment Share on other sites More sharing options...
Justin Time.7054 Posted March 23, 2018 Share Posted March 23, 2018 I am playing using a 64-bit client on a 64-bit OS, have half of the memory free while playing. Still, the game crashes every 10-20 minutes exactly as Strittie reports. That happens since the very first 64-bit client download, that was for the PoF DEMO so, it is a long while. I already went through a complete delete and reload of the game once, after Support advice, and nothing has changed. The 32-bit client that I used to be able to play until now, had some crashes, let's say three times a week, not more. Until now means: until few weekks ago, when the download of PoF second part caused major issues, like characters can't move out of the areas where they are. Now, I use the 64-bit client to move them in different areas and the 32 bit client to play. I really am exasperated about the situation. After all this time, the people which are payed to solve game issues, they did not do that at all. The crash after 10-20 minutes is always there, I can't use the 64-bit client to play, and I can't nomore use the 32-bit client to play as well. DO SOMETHING, FOR GOD'S SAKE! Link to comment Share on other sites More sharing options...
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