Vegeta.2563 Posted March 29, 2018 Share Posted March 29, 2018 > @"Gaile Gray.6029" said: > > @"Mandragorin.5978" said: > > Arenanet servers are only part of that equation. Your personal setup specs, internet carrier, and distance from anet servers are all critical when determining your overall "connection". There is no way for it to be equal for everybody, much less think it's all in anets hands to get it done. > > Well put! It's not rare to be pointed to as the be-all and end-all of latency problems. We have been involved in a lengthy discussion with one player who has accused us of reaching out and strangling their bandwidth -- their personal bandwidth -- because certainly their lag programs are not on their end! And yet, data shows and investigation *proves* that they have problems on their end -- ISP, system, router, modem, whatever -- and that beyond their home, everything is working just fine. Unfortunately, they won't be convinced, even with careful and detailed explanations. > > So yes, we do what we can, and each player should do what they can to ensure the best game performance possible. In cases where there are issues, reach out to Technical Support and they'll do their best to figure out what's happening and how the situation might be addressed. > > OP -- I am assuming you're tried adjusting your settings? Done some route tracing, and so forth? Don't hesitate to see if the TS folks can help or advise you! From what I've seen post wise, from people on Reddit, or on the forums here. Ever since ArenaNet decided to switch over to Amazon, I've seen way more latency complaints, as well as people in one of the guilds I am in that is OCE based have higher average pings than what they used to before the switch. Sure from time to time some of those players would get lag spikes that would last for about a minute but would clear up after that. I've noticed even for me my average ping went from around 45-60 to around 70-90. While it's not a huge jump, it is enough to notice skill delay at times, especially in WvW on reset night. While it isn't the fault of ArenaNet in the lag issue other players get, I do believe there is a problem around in the Chicago region that is causing these issues. An area I investigated was http://75.149.230.190.ip-adress.com/ (this is not my IP just a Hop involved when doing a trace on one of the server IPs in game that being 34.236.159.53 ) The 75 IP for me was Hop #8, and everything from 9-16 were blank. #17 ( 54.239.110.199 ) said it had a 40% packet loss, along with #18 ( 54.239.111.93 ) at 60% Packet Loss, along with #19 ( 54.239.110.195 ) 70% Packet Loss. However Hop #20 ( 72.21.197.251 ) Only had a 2% Loss. So at least for the IP's in the range of 52.239.110.1 to 52.239.111.255 .. there might be something more serious going on that Amazon has not addressed yet, or has no clue of existing. Link to comment Share on other sites More sharing options...
Asumir.1978 Posted March 29, 2018 Author Share Posted March 29, 2018 > @"Azure The Heartless.3261" said: > I need to read more. Here, lots of reading material. Will edit as I get the numbers. If anyone wants to add raid instances and other zones to this list, feel free to do so, citing your own device specs: >! Screen resolution at: >! 2048 x 1152 with a puny graphics card at 1GB. >! In-game graphics down to absolute minimum except Native sampling till switch to Subsample in EBG below. >! >! **EU** (Using time bracket 21:00 - 01:00 CET as Peak Time. ) >! **Off-Peak, Weekday** >! Aerodrome >! >! 1.167 ms 1.040 ms 1.096 ms >! 46.441 ms 39.374 ms 80.061 ms >! 40.082 ms 39.563 ms 39.834 ms >! 37.217 ms 41.177 ms 39.940 ms >! 65.232 ms 57.952 ms 39.925 ms >! >! LA >! 57.266 ms 59.606 ms 39.951 ms >! 48.267 ms 49.704 ms 60.018 ms >! 69.259 ms 39.702 ms 59.935 ms >! >! Trading Post XD >! 78.088 ms 52.050 ms 80.109 ms >! 99.967 ms 89.810 ms 89.954 ms >! 89.975 ms 97.292 ms 92.403 ms >! 89.987 ms 89.649 ms 89.993 ms >! 90.044 ms 88.815 ms 89.943 ms >! 100.019 ms 89.713 ms 99.966 ms >! >! WvW Home BL (Alpine) >! 1.191 ms 1.003 ms 0.874 ms >! 42.626 ms 49.679 ms 59.735 ms >! 81.041 ms 57.557 ms 51.465 ms >! 46.617 ms 49.742 ms 39.881 ms >! >! WvW EBG >! 98.531 ms 69.294 ms 59.960 ms >! 138.857 ms 98.267 ms 82.468 ms >! 89.832 ms 89.721 ms 89.998 ms >! 89.863 ms 90.285 ms 90.034 ms >! 98.022 ms 89.806 ms 89.698 ms >! 97.751 ms 101.964 ms 102.289 ms >! >! Crash after 20 minutes of running around LA at full graphics XDDD >! >! **Peak Time Weekday** >! Aerodrome >! >! LA >! >! Trading Post >! >! WvW Home BL (Alpine) >! >! WvW EBG >! >! **Off-Peak & Peak, Weekends** >! Aerodrome >! >! LA >! >! Trading Post >! >! WvW Home BL (Alpine) >! >! WvW EBG >! >! **Peak Time, Weekends** >! Aerodrome >! >! LA >! >! Trading Post >! >! WvW Home BL (Alpine) >! >! WvW EBG >! >! **NA** (Peak Time according to wvw population surge times. Edits welcome) >! **Off-Peak, Weekday** >! Aerodrome >! >! LA >! >! Trading Post >! >! WvW Home BL (Alpine) >! >! WvW EBG >! >! **Peak Time , Weekday** >! Aerodrome >! >! LA >! >! Trading Post >! >! WvW Home BL (Alpine) >! >! WvW EBG >! >! **Off-Peak & Peak, Weekends** >! Aerodrome >! >! LA >! >! Trading Post >! >! WvW Home BL (Alpine) >! >! WvW EBG Link to comment Share on other sites More sharing options...
Asumir.1978 Posted March 29, 2018 Author Share Posted March 29, 2018 Come to think of it, if Anet could come up with a Traceroute information pooling interface where traceroutes are input by players willing to do this, then maybe we can map the world connectivity of Anet at peak and off-peak times. Statistics, yes, but may aid in diagnostics as well. Edit: The connection bandwidth required for this is yet another burden. Urgh. At least make an ongoing forum post for it? What is the best solution to tabulate the input data? Link to comment Share on other sites More sharing options...
Asumir.1978 Posted March 29, 2018 Author Share Posted March 29, 2018 > @"michelada.2947" said: > i can't go below 100 ping :( You have my sincerest sympathies. Join the club. Link to comment Share on other sites More sharing options...
Oldirtbeard.9834 Posted March 29, 2018 Share Posted March 29, 2018 > @"michelada.2947" said: > i can't go below 100 ping :( The last time I played ESO on Sunday my good ping was 133 with spikes randomly into to the 800s when ever I rode a mount or had a few people around me, that's with Cable Internet at 200 download speed. Trust me GW2 runs like a well oiled machine by comparison. Link to comment Share on other sites More sharing options...
Zok.4956 Posted March 29, 2018 Share Posted March 29, 2018 > @"nativity.3057" said: > While true that people can mix up FPS drops/personal lag as server issues, the zerg issue is very prominent. > > Is it a feature that in WvW I can feel a zerg is near before I see it because of the insane stuttering? It does help me avoid getting run over, but I have not followed a pugmander since I got back to the game for this very reason. The "zerg-issue" in WvW has mostly not much to do with server lag. It has more to do with the "suboptimal" communication-protocool between server and client (not optimized for real-time/ action events) that was choosen years ago from an A-Net dev and it has more to do with the suboptimal performance of the client-software that is not very good in processing a lot of messages from the communication-protocool. Link to comment Share on other sites More sharing options...
Brother.1504 Posted March 29, 2018 Share Posted March 29, 2018 Anet just needs to upgrade their Amazon account to Amazon Prime. Free delivery. Link to comment Share on other sites More sharing options...
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