Tusy.1986 Posted April 22, 2018 Share Posted April 22, 2018 Hey guyz , 3 days ago i wrote a ticket , cause i forgot my updated account's email address and password ( pc reinstalled , and played long time ago). So , support made some activity with my ticket cause "LAST ACTIVITY:" status changed , but i didn't get any respond. I gave them my character name , HoT serial code , sms authenticator phone number , display name (name.1234) , but still nothing , 0 respond. Any1 got some idea why they don't respond , or i have to forget my account and make a new one ? :'( Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted April 22, 2018 Share Posted April 22, 2018 Due to high volume, responses may be slower than usual. Also, tickets concerning account access may take longer due to complexity. Good luck. Link to comment Share on other sites More sharing options...
Nightstorm.8024 Posted April 22, 2018 Share Posted April 22, 2018 I am having the exact same issue. Its just a long wait time because they have a huge backlog on support. Sadly I think were gonna have to wait a week or 2 before we get a response. Link to comment Share on other sites More sharing options...
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