Wandred.4583 Posted September 24, 2017 Share Posted September 24, 2017 so how long need to wait? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 24, 2017 Share Posted September 24, 2017 Due to high volume, it can be up to two weeks. It may be much shorter, though. Good luck. Link to comment Share on other sites More sharing options...
Dragisnaj.2053 Posted September 24, 2017 Share Posted September 24, 2017 mine is open for already 33 days "gg" Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 24, 2017 Share Posted September 24, 2017 Have you updated it? You can update the ticket and ask for information on progress. Link to comment Share on other sites More sharing options...
Gank.4957 Posted September 24, 2017 Share Posted September 24, 2017 > @Dragisnaj.2053 said: > mine is open for already 33 days "gg" Seriously? That's insane and unacceptable. I can't even play the game right now and I have to wait for THAT long? I will just refund if it takes more than 2 weeks. > @"Inculpatus cedo.9234" said: > Have you updated it? You can update the ticket and ask for information on progress. What use is that? You're in a queue and they won't read any updates before it's your turn. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 24, 2017 Share Posted September 24, 2017 Well, for one thing it reopens a ticket if it has, for some reason, been marked as closed. Also, those Team Members that can check on progress are not the same as those that may be tasked to assess and remedy an issue. Link to comment Share on other sites More sharing options...
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