Seithrius.9862 Posted June 5, 2018 Share Posted June 5, 2018 Hi, 3 days ago I was convinced to come back to the game. I applied the 2 expansions and deleted my old character so I could transfer to the Tarnished Coast world my GF is playing on. but it's been over 2 days now and the transfer is still not completed. I had opened a ticket that day and still no reply.... is there someone who can help me with this? Thanks. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 5, 2018 Share Posted June 5, 2018 Only the CS Team can help you, sorry. If you want to play with your friend whilst awaiting a response from the CS Team, you could make a Play4Free account temporarily. (Of course, World selection only has an effect on WvW play; everything else is shared within the region, as long as you are both in the same region [NA or EU]). Good luck. Link to comment Share on other sites More sharing options...
Seithrius.9862 Posted June 5, 2018 Author Share Posted June 5, 2018 how long does it normally take for them to reply to my ticket... it's been almost 3 days. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 5, 2018 Share Posted June 5, 2018 Normally, responses are within 72 hours. Due to high volume, ticket responses are running longer than usual...up to 10 days. As stated above, unless you are on an EU server, you can play with your friend anywhere but WvW. Link to comment Share on other sites More sharing options...
Seithrius.9862 Posted June 5, 2018 Author Share Posted June 5, 2018 sigh... thx... if it takes up to 10 days... the 7d world move cd would be over and i can try again....... kinda depressng. Link to comment Share on other sites More sharing options...
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