Alexander Dragonfang.1759 Posted June 9, 2018 Share Posted June 9, 2018 I bought both expansions almost 2 hours ago. I didn't get the serials on the confirmation page, but since it said they arrived via mail, i didnt had any problems. But is been 2 hours now and my mail hasn't arrived, and i don't have any transaction listed on my paypal account neither, yet i have the purchase ID and the buy site said it was sucessfully purchased (definitive edition, 99 USDs). I saw the thread about support taking very long to reply to tickets. A friend of mine has offered herself to buy me the expansions and be able to play now, what i want to know, is that later i won't have any issues with my account if i ask for a refund of those serial codes if they eventually arrive or if the paypal account is eventually charged for anything... Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted June 9, 2018 Share Posted June 9, 2018 There is a 30-day refund policy. Serial Key emails sometimes take a few hours to arrive. No guarantee it will arrive for your friend any faster, but it's up to you. You can contact the CS Team about the Serial Keys; others have recently and all was cleared up quite quickly. Good luck. Link to comment Share on other sites More sharing options...
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