Game crash when attempting to install

[BetaMatter.4713]

Alright I haven't played GW2 in a while and wanted to get back into it and play again but I uninstalled the game previously, and now when I download the setup, 64 or 32 for windows I get this crash. I'll just paste dump most of it here:

 

*--> Crash <--*

Exception: c0000005

Memory at address ffffffff`ffffffff could not be read

App: Gw2-64.exe

Pid: 14588

Cmdline: -allowInstall

BaseAddr: 00007FF67A310000

ProgramId: 101

Build: 90556

Module: apphelp.dll

When: 2018-07-16T03:22:42Z 2018-07-15T23:22:42-04:00

Uptime: 0 days 0:00:01

Flags: 0

 

*--> System <--*

Name: 69a96414

IpAddr: 192.168.0.101

Processors: 6 [AuthenticAMD:15:2:0]

OSVersion: Windows 10.0 (64 bit)

 

*--> System Memory <--*

Physical: 3160MB/ 8175MB 38%

Paged: 8234MB/16385MB 50%

Virtual: 134213342MB/134217727MB 3%

Load: 61%

CommitTotal: 8151MB

CommitLimit: 16385MB

CommitPeak: 14615MB

SystemCache: 2369MB

HandleCount: 89653

ProcessCount: 189

ThreadCount: 2863

 

*--> Process Memory <--*

Private: 31MB

WorkingSet: 28MB

PeakWorkingSet: 30MB

PageFaults: 97452

 

*--> Memory Category Usage (Inclusive) <--*

[Category] [size(MB)] [Count]

Root 6.95 4500

Uncategorized 6.64 4425

Programmer Data 0.31 75

File Service 0.27 2

I/O 0.27 2

Collections 0.01 31

Dictionary 0.01 30

Engine 0.01 5

Model-Programmer 0.01 1

Threading 0.01 7

UI 0.00 17

String 0.00 6

Gr 0.00 2

Gr Texture 0.00 1

Networking 0.00 3

Msg 0.00 3

Web Browser 0.00 3

Audio 0.00 2

Gr Umbra 0.00 1

Jobs 0.00 1

Services 0.00 2

Asset Service 0.00 0

Subheaps 0.00 0

File Core 0.00 0

 

*--> Memory Category Usage (Exclusive) <--*

[Category] [size(MB)] [Count]

Uncategorized 6.64 4425

File Service 0.27 2

Dictionary 0.01 30

Model-Programmer 0.01 1

Threading 0.01 7

UI 0.00 14

String 0.00 6

Gr Texture 0.00 1

Msg 0.00 3

Web Browser 0.00 3

Collections 0.00 1

Audio 0.00 2

Gr Umbra 0.00 1

Jobs 0.00 1

Services 0.00 2

Programmer Data 0.00 1

I/O 0.00 0

Engine 0.00 0

Gr 0.00 0

Networking 0.00 0

Dynamic Geo 0.00 0

Asset Service 0.00 0

Subheaps 0.00 0

File Core 0.00 0

 

*--> DllList <--*

C:\Users\Austin\AppData\Local\Temp\Gw2.exe

C:\WINDOWS\SYSTEM32\ntdll.dll

C:\Program Files\AVAST Software\Avast\x64\aswhooka.dll

C:\WINDOWS\System32\KERNEL32.DLL

C:\WINDOWS\System32\KERNELBASE.dll

C:\WINDOWS\SYSTEM32\apphelp.dll

C:\WINDOWS\System32\USER32.dll

C:\WINDOWS\System32\win32u.dll

C:\WINDOWS\System32\GDI32.dll

C:\WINDOWS\System32\gdi32full.dll

C:\WINDOWS\System32\msvcp_win.dll

C:\WINDOWS\System32\ucrtbase.dll

C:\WINDOWS\System32\ADVAPI32.dll

C:\WINDOWS\System32\msvcrt.dll

C:\WINDOWS\System32\sechost.dll

C:\WINDOWS\System32\RPCRT4.dll

C:\WINDOWS\System32\WS2_32.dll

C:\WINDOWS\System32\WINTRUST.dll

C:\WINDOWS\System32\MSASN1.dll

C:\WINDOWS\System32\CRYPT32.dll

C:\WINDOWS\System32\PSAPI.DLL

C:\WINDOWS\System32\ole32.dll

C:\WINDOWS\System32\combase.dll

C:\WINDOWS\System32\bcryptPrimitives.dll

C:\WINDOWS\System32\OLEAUT32.dll

C:\WINDOWS\System32\SHELL32.dll

C:\WINDOWS\System32\cfgmgr32.dll

C:\WINDOWS\System32\shcore.dll

C:\WINDOWS\System32\windows.storage.dll

C:\WINDOWS\System32\shlwapi.dll

C:\WINDOWS\System32\kernel.appcore.dll

C:\WINDOWS\System32\profapi.dll

C:\WINDOWS\System32\powrprof.dll

C:\WINDOWS\System32\FLTLIB.DLL

C:\WINDOWS\SYSTEM32\VERSION.dll

C:\WINDOWS\SYSTEM32\WTSAPI32.dll

C:\WINDOWS\SYSTEM32\WINMM.dll

C:\WINDOWS\SYSTEM32\MSACM32.dll

C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.165_none_2c2d892a8af7e37a\gdiplus.dll

C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.165_none_f954469b3093f6d5\COMCTL32.dll

C:\WINDOWS\SYSTEM32\USP10.dll

C:\WINDOWS\SYSTEM32\MSIMG32.dll

C:\WINDOWS\SYSTEM32\Secur32.dll

C:\WINDOWS\SYSTEM32\WINMMBASE.dll

C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL

C:\WINDOWS\SYSTEM32\SSPICLI.DLL

C:\WINDOWS\System32\IMM32.DLL

C:\WINDOWS\SYSTEM32\dbghelp.dll

C:\WINDOWS\system32\uxtheme.dll

C:\WINDOWS\System32\imagehlp.dll

C:\WINDOWS\SYSTEM32\CRYPTSP.dll

C:\WINDOWS\system32\rsaenh.dll

C:\WINDOWS\SYSTEM32\bcrypt.dll

C:\WINDOWS\system32\nvspcap64.dll

C:\WINDOWS\SYSTEM32\ntmarta.dll

C:\WINDOWS\SYSTEM32\gpapi.dll

C:\WINDOWS\SYSTEM32\cryptnet.dll

C:\Program Files (x86)\RivaTuner Statistics Server\RTSSHooks64.dll

C:\Program Files\Echobit\Evolve\Drivers\EvolveGameTracker_64.dll

C:\Program Files\Echobit\Evolve\Drivers\EvolveOverlayHelper_64.dll

C:\Program Files\Echobit\Evolve\EvolveEasyHook_64.dll

C:\WINDOWS\system32\napinsp.dll

C:\WINDOWS\system32\pnrpnsp.dll

C:\WINDOWS\system32\NLAapi.dll

C:\WINDOWS\System32\mswsock.dll

C:\WINDOWS\SYSTEM32\DNSAPI.dll

C:\WINDOWS\System32\NSI.dll

C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

C:\WINDOWS\System32\winrnr.dll

C:\WINDOWS\System32\fwpuclnt.dll

C:\Windows\System32\rasadhlp.dll

 

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]

[DbgHelp.dll version 10.0.17134.1 (64/32-bit compatible)]

 

Now i'm sorry if that's more pasted than needed, I didn't copy all of it but i'm unsure of what part of it is helpful for diagnosing this problem. Now I'm not posting this without doing research on this crash to see if its been posted before and I see most people who get this crash are getting it from the module part at the top that says: Module: apphelp.dll. But they have a Lavasoft file there, but I don't have lavasoft and don't even know what it is. I've searched this apphelp.dll file and its in my system32 or windows folder which I obviously can't just delete because it won't let me, and because I don't think that would be healthy for my computer anyways. I've looked up this problems multiple time in multiple different ways and I've tried installing the game over a few days now and I have tried restarts and virus and malware scans with have been fruitless so far.

 

Also this is my first post on any forum ever, I had a look over on the rules and I just hope I'm not breaking any rules or anything sorry if I am, no harm meant I'm just at a loss.

[Inculpatus cedo.9234]

This may be helpful:

 

https://answers.microsoft.com/en-us/windows/forum/windows_xp-performance/apphelpdll/1edffc34-a133-4218-8565-bf7fdaed78bc

https://www.file.net/process/apphelp.dll.html

 

Lavasoft programs can be quite tricky to find, often piggy-backing on Bing, etc. Try doing a deep search on the computer.

 

Good luck.