nykur.2154 Posted September 26, 2017 Share Posted September 26, 2017 Been playing the game for the past several weeks (and on and off since launch) and never once had a problem with the game crashing, now I believe I have passed 10 crashes since PoF released, and that includes two BSOD hard crashes to my computer. I've tried repairing the game, I reinstalled the game completely, I ran memtest86 to no errors, I did /sfc scannow, chkdsk. I completely updated all of my drivers. I then even reformatted my drive and completely reinstalled windows. I thought that had solved it but I just crashed 3x in the Silverwastes a few minutes ago, the 3rd crash giving my computer a BSOD. **Specs:** Intel i7-4790k 32 GB DDR3 RAM NVidia Geforce GTX 980 ASUS Maximus Hero VII motherboard Corsair H100i GTX cooler ANTEC 850w power supply RYOS MK Keyboard Logitech G400s mouse ASUS VG248QE monitor Apple Cinema Display **Here is the latest crash.dmp** Exception: c0000005 Memory at address 00000228`4dafc620 could not be read App: Gw2-64.exe Pid: 43400 Cmdline: BaseAddr: 00007FF734EB0000 ProgramId: 101 Build: 82519 When: 2017-09-26T15:50:57Z 2017-09-26T08:50:57-07:00 Uptime: 0 days 0:00:38 Flags: 0 *--> System <--* Name: DESKTOP-4H97C1J IpAddr: 10.0.0.249 Processors: 8 [GenuineIntel:6:12:3] OSVersion: Windows 10.0 (64 bit) *--> System Memory <--* Physical: 26439MB/32710MB 80% Paged: 31113MB/37830MB 82% Virtual: 134215464MB/134217727MB 3% Load: 19% CommitTotal: 6716MB CommitLimit: 37830MB CommitPeak: 21599MB SystemCache: 3006MB HandleCount: 57065 ProcessCount: 137 ThreadCount: 1890 *--> Process Memory <--* Private: 1970MB ing a propID that doesn't exist propId='1858682328212079136' *--> DirectX Device Info <--* VendorId = 0x10de DeviceId = 0x13c0 Version = 22.21.0013.8569 Description = NVIDIA GeForce GTX 980 Compat = 0x00100000 VidMem = 0 MB **BSOD #1 (pre-reformat) - https://i.imgur.com/iAYj9hj.png BSOD #2 (post-reformat) - https://i.imgur.com/UbN3Z6c.png** Please help. I am at my wit's end here, and this is the only game that crashes my computer (I also play WoW, CEMU, Dolphin and Overwatch fairly regularly, no problems at all with any of those.) Clearly something in Gw2 is pissing my system off, and I'm this close to quitting. Link to comment Share on other sites More sharing options...
Nokomis.5076 Posted September 26, 2017 Share Posted September 26, 2017 It looks like a driver problem. I also have a GTX980, but an older driver, 22.21.13.8189. Eventually you could try reinstalling the driver from NVidia. When it comes very bad, the memory of your GPU could be damaged and once it fills enough when running Guild Wars, it crashes. You could try that with running a GPU benchmark like FurMark. Link to comment Share on other sites More sharing options...
nykur.2154 Posted September 26, 2017 Author Share Posted September 26, 2017 > @Nokomis.5076 said: > It looks like a driver problem. I also have a GTX980, but an older driver, 22.21.13.8189. > > Eventually you could try reinstalling the driver from NVidia. > > When it comes very bad, the memory of your GPU could be damaged and once it fills enough when running Guild Wars, it crashes. You could try that with running a GPU benchmark like FurMark. I just reformatted so I installed the latest driver by default from geforce experience. I'll try rolling back to an older driver, I hadn't tried that yet. I'll run a GPU test also, I have a copy of 3DMark I can test. It's only this game that has crashed my system at all so far, so I dunno if GW2 is super GPU intensive compared to something like WoW, Overwatch, Dolphin, etc. If it's super stressful on the card I can see that being the issue as well, but it's weird that I'm only getting these problems, and constantly, in this specific game. Thanks for the reply. Link to comment Share on other sites More sharing options...
RedZebra.2345 Posted September 26, 2017 Share Posted September 26, 2017 it's depending on your setup, for most it will be the cpu as limiting factor. But if the cpu is fast enough compared to gpu, the gpu will be. Anyway gw2 will push all of your system until it finds a bottleneck, for alot of systems gw2 is one of the best burning tests. Things you can try : - limit framerate - limit clock of gpu - ... but the best thing you can do is measure when you play (temp, voltage,.....) A BSOD is mostly caused by to high temp or insufficient power, which in first instancewill generate mem problems. Link to comment Share on other sites More sharing options...
nykur.2154 Posted September 27, 2017 Author Share Posted September 27, 2017 > @RedZebra.2345 said: > it's depending on your setup, for most it will be the cpu as limiting factor. But if the cpu is fast enough compared to gpu, the gpu will be. Anyway gw2 will push all of your system until it finds a bottleneck, for alot of systems gw2 is one of the best burning tests. > Things you can try : > - limit framerate > - limit clock of gpu > - ... > but the best thing you can do is measure when you play (temp, voltage,.....) A BSOD is mostly caused by to high temp or insufficient power, which in first instancewill generate mem problems. Thanks for the reply. I've followed your suggestion and lowered my GPU clock and capped fps at 60. I have been keeping openhwmonitor on while playing and haven't noticed anything weird, but hopefully the underclocking + old drivers from the other reply will make a difference. I've been on for about 90 minutes and so far so good, however I won't say this is "safe" yet because it seems to happen sporadically, but in bursts. Link to comment Share on other sites More sharing options...
nykur.2154 Posted September 27, 2017 Author Share Posted September 27, 2017 Just had the game crash while I was picking berries in Bitterfrost. I'm running underclocked, capped FPS at 60, etc. Also had openhwmonitor on and my temps never exceeded 55c on my GPU or CPU. Seems like this is happening more in the morning/early afternoon. Is it possible this is a server-side issue that is causing my game to crash? It doesn't seem to happen in the evening. Crash.dmp, for whatever its worth.. Exception: c0000005 Memory at address 000001dd`4d393080 could not be read App: Gw2-64.exe Pid: 5952 Cmdline: BaseAddr: 00007FF7C81C0000 ProgramId: 101 Build: 82548 When: 2017-09-27T16:36:54Z 2017-09-27T09:36:54-07:00 Uptime: 0 days 0:09:52 Flags: 0 *--> System <--* Name: DESKTOP-4H97C1J IpAddr: 10.0.0.249 Processors: 8 [GenuineIntel:6:12:3] OSVersion: Windows 10.0 (64 bit) *--> System Memory <--* Physical: 26236MB/32710MB 80% Paged: 31300MB/37830MB 82% Virtual: 134214656MB/134217727MB 3% Load: 19% CommitTotal: 6529MB CommitLimit: 37830MB CommitPeak: 10704MB SystemCache: 5273MB HandleCount: 53551 ProcessCount: 131 ThreadCount: 1618 *--> Process Memory <--* Private: 2365MB Model '0x0063e4': Failed to resolve AimIK bone indices. *--> DirectX Device Info <--* VendorId = 0x10de DeviceId = 0x13c0 Version = 22.21.0013.8205 Description = NVIDIA GeForce GTX 980 Compat = 0x00100000 VidMem = 0 MB Link to comment Share on other sites More sharing options...
abomally.2694 Posted September 29, 2017 Share Posted September 29, 2017 It looks like a bad memory stick to me OR a software conflict with GW2. Both crashes you posted have close memory addresses: Memory at address 00000228 4dafc620 could not be read Memory at address 000001dd 4d393080 could not be read Those addresses are around the 1.3 Gigabyte mark. One thing you can try is removing and re-seating your RAM sticks or even switching them around. Link to comment Share on other sites More sharing options...
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