Game crashes frequently after last patch: Memory at address 00000000`0000003e could not be written

Erelstor Saralonde.7285 · July 25, 2018

Hello together,

after yesterdays patch, I get frequently the following crash.

Does anyone have an Idea what this can be caused?

I already disabled some Nvidea overlays; deleted other gw2 overlays and run -repair, but nothing fixed the problem.

Thanks

*--> Crash <--*

Exception: c0000005

Memory at address 00000000`0000003e could not be written

App: Gw2-64.exe

Pid: 7364

Cmdline: -email xx.xx@xx.de -password ******** -mapLoadInfo -nopatchui

BaseAddr: 00007FF74AAB0000

ProgramId: 101

Build: 90962

When: 2018-07-25T14:42:05Z 2018-07-25T16:42:05+02:00

Uptime: 0 days 0:05:51

Flags: 0

*--> System <--*

Name: 1b12938a

IpAddr: 192.168.178.27

Processors: 8 [GenuineIntel:6:10:9]

OSVersion: Windows 10.0 (64 bit)

*--> System Memory <--*

Physical: 2498MB/ 8136MB 30%

Paged: 2664MB/12744MB 20%

Virtual: 134211351MB/134217727MB 3%

Load: 69%

CommitTotal: 10079MB

CommitLimit: 12744MB

CommitPeak: 10738MB

SystemCache: 2114MB

HandleCount: 97981

ProcessCount: 199

ThreadCount: 2870

*--> Process Memory <--*

Private: 1865MB

WorkingSet: 1636MB

PeakWorkingSet: 1689MB

PageFaults: 1417628

*--> Memory Category Usage (Inclusive) <--*

[Category] [size(MB)] [Count]

Root 1129.30 890712

Programmer Data 828.51 377399

Game 350.95 154253

Engine 341.91 177184

VRAM 268.02 22885

Model-Programmer 234.09 40855

Uncategorized 208.18 464641

Content 194.21 52723

Collections 96.14 5347

Dictionary 94.35 1326

VRAM - Gr Postproc 91.39 20

AgentView 82.79 301

Gr 81.97 102417

Text 56.50 4575

Art Assets 53.69 14316

Gr Umbra 48.26 2194

Collide 38.93 34356

Character Models 37.19 1838

Composite Models 36.91 742

Composite Tex Pool 32.56 122

Composite Tex 32.56 122

VRAM - DirectX Geo Buffers 30.56 1520

VRAM - DDI Shader 30.31 19540

I/O 26.76 1416

*--> Memory Category Usage (Exclusive) <--*

[Category] [size(MB)] [Count]

Model-Programmer 225.96 25390

Uncategorized 208.18 464641

Content 194.21 52723

Dictionary 94.35 1326

VRAM - Gr Postproc 91.39 20

AgentView 82.79 301

Text 56.50 4575

Gr Umbra 48.26 2194

Composite Tex Pool 32.56 122

VRAM - DirectX Geo Buffers 30.56 1520

VRAM - DDI Shader 30.31 19540

Archive 25.33 38

Collide 22.02 2574

Collide Havok 14.14 30704

VRAM - Terrain PgdImg 13.00 52

VRAM - Prop Tex 12.75 764

Gr Model 12.67 29940

VRAM - World Map Tex 11.44 51

VRAM - Character Tex 10.89 332

VRAM - UI Textures 10.70 279

Composite 10.57 1592

VRAM - Gr Img 9.52 6

Map Zone 9.23 10072

Audio FMOD 9.22 2222

*--> DllList <--*

C:\GW2\Gw2-64.exe

C:\WINDOWS\SYSTEM32\ntdll.dll

C:\WINDOWS\System32\KERNEL32.DLL

C:\WINDOWS\System32\KERNELBASE.dll

C:\WINDOWS\System32\USER32.dll

C:\WINDOWS\System32\win32u.dll

C:\WINDOWS\System32\GDI32.dll

C:\WINDOWS\System32\gdi32full.dll

C:\WINDOWS\System32\msvcp_win.dll

C:\WINDOWS\System32\ucrtbase.dll

C:\WINDOWS\System32\ADVAPI32.dll

C:\WINDOWS\System32\msvcrt.dll

C:\WINDOWS\System32\sechost.dll

C:\WINDOWS\System32\RPCRT4.dll

C:\WINDOWS\System32\WS2_32.dll

C:\WINDOWS\System32\WINTRUST.dll

C:\WINDOWS\SYSTEM32\VERSION.dll

C:\WINDOWS\SYSTEM32\WTSAPI32.dll

C:\WINDOWS\SYSTEM32\WINMM.dll

C:\WINDOWS\System32\MSASN1.dll

C:\WINDOWS\System32\CRYPT32.dll

C:\WINDOWS\SYSTEM32\WINMMBASE.dll

C:\WINDOWS\System32\PSAPI.DLL

C:\WINDOWS\System32\cfgmgr32.dll

C:\WINDOWS\System32\ole32.dll

C:\WINDOWS\System32\combase.dll

C:\WINDOWS\System32\bcryptPrimitives.dll

C:\WINDOWS\System32\OLEAUT32.dll

C:\WINDOWS\System32\SHELL32.dll

C:\WINDOWS\System32\shcore.dll

C:\WINDOWS\System32\windows.storage.dll

C:\WINDOWS\System32\shlwapi.dll

C:\WINDOWS\System32\kernel.appcore.dll

C:\WINDOWS\System32\profapi.dll

C:\WINDOWS\System32\powrprof.dll

C:\WINDOWS\System32\FLTLIB.DLL

C:\WINDOWS\SYSTEM32\MSACM32.dll

C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.191_none_2c2987968afb7f11\gdiplus.dll

C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.191_none_f957a2993090dc56\COMCTL32.dll

C:\WINDOWS\SYSTEM32\USP10.dll

C:\WINDOWS\SYSTEM32\MSIMG32.dll

C:\WINDOWS\SYSTEM32\Secur32.dll

C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL

C:\WINDOWS\SYSTEM32\SSPICLI.DLL

C:\WINDOWS\System32\IMM32.DLL

C:\WINDOWS\SYSTEM32\dbghelp.dll

C:\GW2\d3d9.dll

C:\WINDOWS\SYSTEM32\d3dx9_43.dll

C:\WINDOWS\system32\d3d9.dll

C:\WINDOWS\SYSTEM32\dwmapi.dll

C:\WINDOWS\system32\uxtheme.dll

C:\WINDOWS\System32\imagehlp.dll

C:\WINDOWS\SYSTEM32\CRYPTSP.dll

C:\WINDOWS\system32\rsaenh.dll

C:\WINDOWS\SYSTEM32\bcrypt.dll

C:\WINDOWS\system32\nvspcap64.dll

C:\WINDOWS\SYSTEM32\ntmarta.dll

C:\WINDOWS\SYSTEM32\gpapi.dll

C:\WINDOWS\SYSTEM32\cryptnet.dll

C:\Program Files (x86)\Overwolf\0.116.3.49\OWExplorer.dll

C:\WINDOWS\SYSTEM32\dbgcore.DLL

C:\WINDOWS\System32\clbcatq.dll

C:\WINDOWS\System32\MSCTF.dll

C:\WINDOWS\system32\napinsp.dll

C:\WINDOWS\system32\pnrpnsp.dll

C:\WINDOWS\system32\NLAapi.dll

C:\WINDOWS\System32\mswsock.dll

C:\WINDOWS\SYSTEM32\DNSAPI.dll

C:\WINDOWS\System32\NSI.dll

C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

C:\WINDOWS\System32\winrnr.dll

C:\WINDOWS\System32\fwpuclnt.dll

C:\Windows\System32\rasadhlp.dll

C:\WINDOWS\SYSTEM32\DPAPI.DLL

C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvd3dumx.dll

C:\WINDOWS\SYSTEM32\nvapi64.dll

C:\WINDOWS\System32\SETUPAPI.dll

C:\WINDOWS\SYSTEM32\dxgi.dll

C:\WINDOWS\system32\winbrand.dll

C:\WINDOWS\SYSTEM32\dsound.dll

C:\WINDOWS\SYSTEM32\DEVOBJ.dll

C:\WINDOWS\SYSTEM32\DEVRTL.dll

C:\WINDOWS\SYSTEM32\SPINF.dll

C:\WINDOWS\SYSTEM32\drvstore.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvwgf2umx.dll

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll

C:\WINDOWS\SYSTEM32\WINSTA.dll

C:\WINDOWS\System32\MMDevApi.dll

C:\WINDOWS\System32\PROPSYS.dll

C:\WINDOWS\SYSTEM32\wdmaud.drv

C:\WINDOWS\SYSTEM32\ksuser.dll

C:\WINDOWS\SYSTEM32\AVRT.dll

C:\WINDOWS\SYSTEM32\AUDIOSES.DLL

C:\WINDOWS\SYSTEM32\wintypes.dll

C:\WINDOWS\SYSTEM32\msacm32.drv

C:\WINDOWS\SYSTEM32\midimap.dll

C:\GW2\bin64\CoherentUI64.dll

C:\WINDOWS\SYSTEM32\WINNSI.DLL

C:\Program Files\Logitech Gaming Software\SDK\LCD\x64\LgLcdApi.dll

C:\Program Files (x86)\Overwolf\0.116.3.49\OWClient.dll

C:\Program Files (x86)\Overwolf\0.116.3.49\OWUtils.dll

C:\WINDOWS\SYSTEM32\mscms.dll

C:\WINDOWS\SYSTEM32\USERENV.dll

C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll

C:\WINDOWS\SYSTEM32\icm32.dll

C:\WINDOWS\SYSTEM32\d3dx11_43.dll

C:\WINDOWS\System32\TextInputFramework.dll

C:\WINDOWS\System32\CoreMessaging.dll

C:\WINDOWS\System32\CoreUIComponents.dll

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]

[DbgHelp.dll version 10.0.17134.1 (64/32-bit compatible)]

*--> Thread 0x53f4 <--*

*--> Trace <--*

Pc Rt : Args

00007ff7`4adfc148 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab15f95 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab15f68 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab999d5 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab998db 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab2729d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab422ae 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab91e31 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab91b3a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab4a714 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab4aec1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab3546d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab35ded 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab13f94 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4ab09c0b 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4b84350a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4b842a8e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4b825513 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4b82b492 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4adc74ff 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`4adc838c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff8`67273034 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff8`696a1431 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

*--> Thread registers <--*

rax=0000000000000003 rbx=0000000000000002 rcx=2348c28b48682454

rdx=0000000000000002 rsi=000000e30e8f6e44 rdi=0000000000000002

rip=00007ff74adfc148 rsp=000000e30e8f67c0 rbp=000000e30e8f7160

r8=0000000000000004 r9=000000e30e8f6c88 r10=00007ff74c73dce0

r11=0000000000000340 r12=0000026d207fd070 r13=0000000000000057

r14=0000000000000000 r15=0000000000000000

cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206

r9-32 000000E30E8F6C68 00000001`3f800000 00000001`3f800000 00000000`00000000 42257236`00000002

r9 +0 000000E30E8F6C88 3f802280`3f704af0 3f901e90`3f882088 3f7119e8`3ce35f4c 0000026d`2d85f694

r9+32 000000E30E8F6CA8 0000026d`2d85f694 00000000`3f800000 00007ff7`4ab91b3a 000000e3`0e8f6ec0

*--> Code <--*

00007ff7`4adfc128 4883c130 48ff25fd 351201cc f20f1144 H..0H.%.5......D

00007ff7`4adfc138 24084883 ec5848b9 00000000 0000f07f $.H..XH.........

00007ff7`4adfc148 f20f1144 2468488b 54246848 8bc24823 ...D$hH.T$hH..H#

00007ff7`4adfc158 c1483bc1 757648b8 ffffffff ffff0f00 .H;.uvH.........

00007ff7`4adfc168 4885d074 0c488bca 4883c458 e98fc700 H..t.H..H..X....

00007ff7`4adfc178 0048b800 00000000 00008048 85d0744c .H.........H..tL

*--> Stack <--*

000000e3`0e8f67c0 00000001`3f800000 00000000`00000002 00000000`00000000 24a00000`25100000 ...?.......................%...$

000000e3`0e8f67e0 24800000`3f800000 00000000`3f800000 00000000`00000000 00000000`3f800000 ...?...$...?...............?....

000000e3`0e8f6800 00000000`00000000 00000001`3f800000 00000001`3f800000 00007ff7`4ab15f95 ...........?.......?....._.J....

000000e3`0e8f6820 3fee0282`e0000000 3fee2115`80000000 3fef0cef`9f9ff5f3 3fecfa1f`a0000000 .......?.....!.?.......?.......?

000000e3`0e8f6840 3fee7376`eea39a3c 00007ff7`4ab15f68 3fee0282`e0000000 00007ff7`4ab15f68 <...vs.?h_.J...........?h_.J....

000000e3`0e8f6860 3fecfa1f`a0000000 00000000`00000001 411fffeb`c2305ffc 00007ff7`4ab999d5 .......?........._0....A...J....

000000e3`0e8f6880 3f800000`3f701417 00007ff7`4ab999d5 43690000`41300000 00000000`3f800000 ..p?...?...J......0A..iC...?....

000000e3`0e8f68a0 00000000`00000000 00007ff7`4ab998db 00000001`3f701417 00007ff7`46ffff00 ...........J......p?.......F....

000000e3`0e8f68c0 411fffeb`3f67d0fd 00000000`42ff0000 0000026d`2d8632a0 00000000`0000001d ..g?...A...B.....2.-m...........

000000e3`0e8f68e0 0000026d`2d861804 0000026d`2d86187a 00000004`38000080 36b5065d`b7b5065d ...-m...z..-m......8....]...]..6

000000e3`0e8f6900 3835065d`36b5065d 00000000`3eb504f3 bf3504f3`be3504f3 00000004`be350000 ]..6].58...>......5...5...5.....

000000e3`0e8f6920 00000002`00000000 3d7ebe96`00000003 00000000`00000002 00000003`3f78677d ..............~=........}gx?....

000000e3`0e8f6940 00000000`be242ce1 00000003`3f739bb7 00000000`bc8321d0 000000e3`0e8f6de4 .,$.......s?.....!.......m......

000000e3`0e8f6960 000000e3`0e8f94b0 00007ff7`4ab2729d 0000026d`2d85f694 00007ff7`0000000e .........r.J.......-m...........

000000e3`0e8f6980 0000026d`00000004 000000e3`0e8f6c98 000000e3`0e8f6bc0 00007ff7`4c73e4a8 ....m....l.......k........sL....

000000e3`0e8f69a0 0000026d`00000008 0000026d`2d8632a0 a5adf4d9`a4b0675a 00007ff7`4ab422ae ....m....2.-m...Zg.......".J....

000000e3`0e8f69c0 0000026d`2d85f694 0000026d`0000000e 00000000`00000004 000000e3`0e8f6c88 ...-m.......m............l......

000000e3`0e8f69e0 000000e3`0e8f6ba0 00007ff7`4c73e4a8 00000000`00000000 0000001c`00000004 .k........sL....................

000000e3`0e8f6a00 00000002`00000000 0000026d`0000000e 3e7fc100`3f7f86b1 3ed22437`3e522437 ............m......?...>7$R>7$.>

000000e3`0e8f6a20 00000000`00000010 00007ff7`4ab3f86a 000000e3`0e8f6db0 00007ff7`4ab5f497 ........j..J.....m.........J....

000000e3`0e8f6a40 00000001`0000001d 0000026d`2d8617e0 00000000`000086b1 000000e3`0e8f6a84 ...........-m............j......

000000e3`0e8f6a60 000000e3`0e8f6a80 00007ff7`4ab2a7bd 00000000`0000001d 0000026d`2d8617e0 .j.........J...............-m...

000000e3`0e8f6a80 3e31fce0`3f3d86b1 000000e3`0e8f6bc0 4706b17d`00000010 00000000`00000004 ..=?..1>.k..........}..G........

000000e3`0e8f6aa0 0000026d`2d8632a0 46ffff00`0000001d 0000ffff`000086b1 000000e3`0e8f6bc0 .2.-m..........F.........k......

000000e3`0e8f6ac0 00000000`3f86b204 00007ff7`4ab27458 0000026d`2d85f694 000000e3`3f86b204 ...?....Xt.J.......-m......?....

000000e3`0e8f6ae0 00007ff7`00000008 00000000`00000000 00000000`00000004 00000000`00000000 ................................

000000e3`0e8f6b00 3f800000`00000000 00007ff7`4ab91e31 0000026d`00000004 0000026d`2d85f694 .......?1..J........m......-m...

000000e3`0e8f6b20 0000026d`2d85f694 0000026d`2d85f694 000000e3`40000000 00000000`40000000 ...-m......-m......@.......@....

000000e3`0e8f6b40 000000e3`40000000 00000000`00000010 000000e3`0e8f6c88 000000e3`0e8f6ba0 ...@.............l.......k......

000000e3`0e8f6b60 000000e3`0e8f6b90 000000e3`0e8f6b88 00007ff7`4c73e4a8 00000001`3f800000 .k.......k........sL.......?....

000000e3`0e8f6b80 00000001`00000010 000000e3`0e8f6bc0 000000e3`0e8f6c90 00000000`00000000 .........k.......l..............

000000e3`0e8f6ba0 3cbf747b`3e31b2fb 3f78a576`be250105 3cb7ad35`3e32c82d 3f78677d`be29bd0a ..1>{t.<..%.v.x?-.2>5..<..).}gx?

*--> Error Logs <--*

ssing mip chain: 0x1a1edb

Model '0x1ce578': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x19d40b

Texture missing mip chain: 0x19d40c

Texture missing mip chain: 0x19d407

Texture missing mip chain: 0x19d40a

Texture missing mip chain: 0x19d40d

Texture missing mip chain: 0x19d408

Texture missing mip chain: 0x1a1ed9

Texture missing mip chain: 0x1a1edb

Model '0x1ce578': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x19d40b

Texture missing mip chain: 0x19d40c

Texture missing mip chain: 0x1a1ed9

Texture missing mip chain: 0x1a1edb

Model '0x1ce578': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x1ce578': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x01350d

*--> DirectX Device Info <--*

VendorId = 0x10de

DeviceId = 0x13c2

Version = 24.21.0013.9836

Description = NVIDIA GeForce GTX 970

Compat = 0x00100000

VidMem = 0 MB

ReActif.9251 · July 25, 2018

Hum, ArcDPS or old version of SweetFX (_now incompatible, only last ReShade work_) !

This is it... this is not the game who crash but your addons !

**C:\GW2\d3d9.dll**

Inculpatus cedo.9234 · July 25, 2018

^That usually gives a different error.

OP, you can contact the Tech CS Team via the 'Support' link above/below for assistance.

Good luck.

Game crashes frequently after last patch: Memory at address 00000000`0000003e could not be written

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