Can't view support ticket other than on email.... & Ticket response?

[DuelMaster.2480]

I posted a ticket on April 26th still no response :( #6872722

 

I also am having issues going through the website to view the ticket.

I have a video that describes my issue but wouldn't like to post here as it has sensitive information regarding my account email etc...

 

I can however go to the support webpage just fine on any other account....

 

To replicate the issue I am having I go to https://help.guildwars2.com/hc/en-us then click the sign-in button

then I type my information in then it redirects me back to sign in page... I then login again and it brings me to https://account.arena.net/overview

 

Thanks in advance for the help.

[Inculpatus cedo.9234]

Some log-in (to the Support site) issues must be addressed by the CS Team. Other issues can be addressed by adjusting your browser settings/ad-block settings, etc.

 

Keep in mind, you will never get a response on the Support site that is not accompanied by a corresponding email, so you aren't really missing anything.

 

Good luck.

[DuelMaster.2480]

> @"Inculpatus cedo.9234" said:

> Some log-in (to the Support site) issues must be addressed by the CS Team. Other issues can be addressed by adjusting your browser settings/ad-block settings, etc.

>

> Keep in mind, you will never get a response on the Support site that is not accompanied by a corresponding email, so you aren't really missing anything.

>

> Good luck.

 

Thanks, I have tried clearing cache and messing with adblock settings even turning it off etc. I have also tried many other browsers ex. Opera, Firefox and etc.