negative.4108 Posted August 22, 2018 Share Posted August 22, 2018 > Me and my wife are trying buy gems as well. When I confirmed the gem purchase, it brings me back to gem amount selection screen. Been trying several times now. Dunno what's happening. Please accept my money, Anet. I already sent a ticket, btw. Having the same exact issue, about to send support ticket now. Link to comment Share on other sites More sharing options...
Sirus Starseeker.8472 Posted August 23, 2018 Share Posted August 23, 2018 Same here, I was wanting to purchase a few, but it just keeps saying there was an error. Link to comment Share on other sites More sharing options...
Rattlebolt.2710 Posted August 23, 2018 Share Posted August 23, 2018 same here . i wanted to buy but its on the arena net side i think. i tried cc,paypal, and prepaid nothing works Link to comment Share on other sites More sharing options...
Sirus Starseeker.8472 Posted August 23, 2018 Share Posted August 23, 2018 > @"Rattlebolt.2710" said: > same here . i wanted to buy but its on the arena net side i think. i tried cc,paypal, and prepaid nothing works I'm thinking of just getting a gem card, but I don't want that to end up blowing up in my face -_- Link to comment Share on other sites More sharing options...
Rattlebolt.2710 Posted August 24, 2018 Share Posted August 24, 2018 the question is the gem card going to work ? cause if these are not working i dont think gem card will either Link to comment Share on other sites More sharing options...
Rattlebolt.2710 Posted August 24, 2018 Share Posted August 24, 2018 On Sale This Week August 24—30% Off Black Lion Chest Keys August 25—35% Off Character Slot Expansions August 26—40% Off Bag Slot Expansions its going to really suck if i cant get in on this sale . just because i cant get to put gems into account Link to comment Share on other sites More sharing options...
Deadly Moth.5687 Posted August 24, 2018 Share Posted August 24, 2018 gem cards worked for me today, but at 15.30 UTC on August 24 and there is no Black Lion Chest Keys sale. Link to comment Share on other sites More sharing options...
RoseofGilead.8907 Posted August 24, 2018 Share Posted August 24, 2018 > @"Deadly Moth.5687" said: > gem cards worked for me today, but at 15.30 UTC on August 24 and there is no Black Lion Chest Keys sale. The sales usually go up around 9am Pacific, which is in just a couple of minutes from when I made this post. Link to comment Share on other sites More sharing options...
Rihar.3465 Posted August 24, 2018 Share Posted August 24, 2018 Same here, can't buy, get an error again and again. Opened ticket too. But several days ago everything was okay. Maybe ANet will prolong keys sale or an give opportunity to buy them with the sale price later for those who opened ticket. Because it is damn funny: I want to give money, but they refuse it :/ @"Gaile Gray.6029" Link to comment Share on other sites More sharing options...
Omega Mccoy.4237 Posted August 24, 2018 Share Posted August 24, 2018 I am having the exact same issue, I can't purchase gems. Link to comment Share on other sites More sharing options...
jlditt.1082 Posted August 24, 2018 Share Posted August 24, 2018 Same thing has happened to me. It keeps taking me back to the gem package selection screen saying an error has occurred. Link to comment Share on other sites More sharing options...
Harial.6753 Posted August 25, 2018 Share Posted August 25, 2018 Yeah, i'm having the same issue right now hopefully they will fix it soon... i won't even bother on sending a ticket because i don't think it will help at all but...✌ please Anet i just want to give you guys my money... fix this! :confused: Link to comment Share on other sites More sharing options...
Rihar.3465 Posted August 25, 2018 Share Posted August 25, 2018 > @"Harial.6753" said: > Yeah, i'm having the same issue right now hopefully they will fix it soon... i won't even bother on sending a ticket because i don't think it will help at all but...✌ please Anet i just want to give you guys my money... fix this! > :confused: I made a contact with CS and they solved my problem in 9 hours. Everything works now ✌ Link to comment Share on other sites More sharing options...
Harial.6753 Posted August 26, 2018 Share Posted August 26, 2018 > @"Rihar.3465" said: > > @"Harial.6753" said: > > Yeah, i'm having the same issue right now hopefully they will fix it soon... i won't even bother on sending a ticket because i don't think it will help at all but...✌ please Anet i just want to give you guys my money... fix this! > > :confused: > > I made a contact with CS and they solved my problem in 9 hours. > Everything works now ✌ humm Aright i'll give it a shot thanks for the update :) hopefully they fix mine as well Link to comment Share on other sites More sharing options...
ZerraX.9720 Posted August 26, 2018 Share Posted August 26, 2018 Yep, same problem cannot buy gems, too bad the keys that I wanna buy will be soon back on the old prices, well guess Anet loses from that. Hopefully they will fix their bugs for next year (lol). Link to comment Share on other sites More sharing options...
Raysson.2079 Posted August 26, 2018 Share Posted August 26, 2018 Same problem and my account is over 4 years old. How are we supposed to buy things from the sale now? :( Link to comment Share on other sites More sharing options...
Khyber.1284 Posted August 26, 2018 Share Posted August 26, 2018 Relieved I'm not the only one going through this but bummed that I might miss out on the sale opportunities. Link to comment Share on other sites More sharing options...
vladamirlutrova.4215 Posted August 27, 2018 Share Posted August 27, 2018 Can't purchase gems at the moment either. Already missed out on getting more gems for keys and now missing out on the sale on Bag slots. Not happy Link to comment Share on other sites More sharing options...
LlamaFish.9807 Posted August 27, 2018 Share Posted August 27, 2018 Same issue here, pretty cut i'm not able to buy the character slots while they're on sale today :disappointed: Link to comment Share on other sites More sharing options...
Amiko.8021 Posted September 1, 2018 Share Posted September 1, 2018 I am Getting the same error as of today. Since 7 am eastern time. Purchased yesterday fine today neither credit, debit or PayPal is working. Link to comment Share on other sites More sharing options...
Guen.3180 Posted September 2, 2018 Share Posted September 2, 2018 Well 1,5 hour left for the cheaper bank tab and there again I can't buy gems with PayPal QQ. It's third or fourth time this happens to me but this time there are no gemcard codes on stock at licensed retailer. Link to comment Share on other sites More sharing options...
The Sankari.9528 Posted September 2, 2018 Share Posted September 2, 2018 Same thing here, can't buy gems, and even had problems with buying a story with gems, only showed "purchase info window loading".. Sales have gone wrong with me also :/ Link to comment Share on other sites More sharing options...
Guen.3180 Posted September 2, 2018 Share Posted September 2, 2018 Dear ArenaNet we want to pay for gems . Don't you want our euros? ;) Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 2, 2018 Share Posted September 2, 2018 > @"Guen.3180" said: > Dear ArenaNet we want to pay for gems . Don't you want our euros? ;) Have you contacted the Billing CS Team via the 'Support' link above/below? They are the ones that can assist you. Good luck. Link to comment Share on other sites More sharing options...
Guen.3180 Posted September 2, 2018 Share Posted September 2, 2018 I sent the ticket but I think I'm not the only person who has problem with PayPal payment. I'd say this looks like an issue with redirecting to paypal to complete the transaction. Link to comment Share on other sites More sharing options...
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