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Crash instead of cinematics

YusufOzsoy.2057

By YusufOzsoy.2057
in Account & Technical Support

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YusufOzsoy.2057 Newbie

YusufOzsoy.2057

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So i was having crashes back in HoT stories couple weeks ago then suddenly it fixed (after patch i guess), now i bought PoF and was doing stories and same thing happened. Was wondering if anyone have same problems because this thing is really specific. When i do some story chapter with a cinematic, game crash instead of showing me the cinematic. I dont want to re-install the game so i did repair and tried closing everything in background, plugged of the second monitor etc.

```

*--> Crash <--*

Exception: c0000005

Memory at address 00000000`00000000 could not be read

App: Gw2-64.exe

Pid: 9332

Cmdline: -clientport 80

BaseAddr: 00007FF7710B0000

ProgramId: 101

Build: 92121

Module: bink2w64.dll

When: 2018-09-10T14:56:23Z 2018-09-10T17:56:23+03:00

Uptime: 0 days 0:12:37

Flags: 0

 

*--> System <--*

Name: 19211cb9

IpAddr: 192.168.1.20

Processors: 4 [GenuineIntel:6:12:3]

OSVersion: Windows 10.0 (64 bit)

 

*--> System Memory <--*

Physical: 4658MB/ 8077MB 57%

Paged: 7484MB/11789MB 63%

Virtual: 134211292MB/134217727MB 3%

Load: 42%

CommitTotal: 4305MB

CommitLimit: 11789MB

CommitPeak: 4891MB

SystemCache: 3620MB

HandleCount: 47199

ProcessCount: 129

ThreadCount: 1672

 

*--> Process Memory <--*

Private: 1749MB

WorkingSet: 1500MB

PeakWorkingSet: 1751MB

PageFaults: 1757707

 

*--> Memory Category Usage (Inclusive) <--*

[Category] [size(MB)] [Count]

Root 816.42 462353

Programmer Data 597.27 233185

VRAM 278.91 18765

Game 271.75 147007

Engine 200.70 67495

Content 194.56 52045

Uncategorized 157.19 210344

Model-Programmer 126.06 9273

Collections 89.15 1285

Dictionary 88.63 366

VRAM - Gr Postproc 76.34 17

Text 57.65 5984

Gr 56.81 40934

VRAM - Prop Tex 46.90 537

Gr Umbra 42.67 1726

Collide 32.54 14673

VRAM - DirectX Geo Buffers 30.56 1520

Art Assets 29.43 4151

I/O 25.64 1060

Archive 24.26 38

VRAM - DDI Shader 24.25 15756

Character Models 23.15 1237

Composite Models 23.02 170

Composite Tex 22.56 102

 

*--> Memory Category Usage (Exclusive) <--*

[Category] [size(MB)] [Count]

Content 194.56 52045

Uncategorized 157.19 210344

Model-Programmer 124.72 7703

Dictionary 88.63 366

VRAM - Gr Postproc 76.34 17

Text 57.65 5984

VRAM - Prop Tex 46.90 537

Gr Umbra 42.67 1726

VRAM - DirectX Geo Buffers 30.56 1520

Archive 24.26 38

VRAM - DDI Shader 24.25 15756

Composite Tex Pool 22.56 102

VRAM - Character Tex 21.40 353

Collide 15.88 1448

VRAM - UI Textures 14.10 300

Collide Havok 12.33 12575

Composite 10.66 1602

VRAM - Gr Img 9.49 6

Audio FMOD 8.61 1232

VRAM - Gr Shadow 8.00 1

VRAM - Terrain PgdImg 7.83 32

VRAM - Terrain Tex 7.35 41

Game 4.78 30390

VRAM - Prop Geo 4.68 38

 

*--> DllList <--*

D:\Program Files (x86)\Guild Wars 2\Gw2-64.exe

C:\WINDOWS\SYSTEM32\ntdll.dll

C:\WINDOWS\System32\KERNEL32.DLL

C:\WINDOWS\System32\KERNELBASE.dll

C:\WINDOWS\System32\USER32.dll

C:\WINDOWS\System32\win32u.dll

C:\WINDOWS\System32\GDI32.dll

C:\WINDOWS\System32\gdi32full.dll

C:\WINDOWS\System32\msvcp_win.dll

C:\WINDOWS\System32\ucrtbase.dll

C:\WINDOWS\System32\ADVAPI32.dll

C:\WINDOWS\System32\msvcrt.dll

C:\WINDOWS\System32\sechost.dll

C:\WINDOWS\System32\RPCRT4.dll

C:\WINDOWS\System32\WS2_32.dll

C:\WINDOWS\System32\WINTRUST.dll

C:\WINDOWS\System32\MSASN1.dll

C:\WINDOWS\SYSTEM32\WTSAPI32.dll

C:\WINDOWS\SYSTEM32\WINMM.dll

C:\WINDOWS\System32\CRYPT32.dll

C:\WINDOWS\SYSTEM32\VERSION.dll

C:\WINDOWS\System32\PSAPI.DLL

C:\WINDOWS\System32\ole32.dll

C:\WINDOWS\SYSTEM32\winmmbase.dll

C:\WINDOWS\System32\combase.dll

C:\WINDOWS\System32\cfgmgr32.dll

C:\WINDOWS\System32\bcryptPrimitives.dll

C:\WINDOWS\System32\OLEAUT32.dll

C:\WINDOWS\System32\SHELL32.dll

C:\WINDOWS\System32\shcore.dll

C:\WINDOWS\System32\windows.storage.dll

C:\WINDOWS\System32\shlwapi.dll

C:\WINDOWS\System32\kernel.appcore.dll

C:\WINDOWS\System32\profapi.dll

C:\WINDOWS\System32\powrprof.dll

C:\WINDOWS\System32\FLTLIB.DLL

C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.228_none_2c308c7e8af52b62\gdiplus.dll

C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.228_none_f95000f73097dead\COMCTL32.dll

C:\WINDOWS\SYSTEM32\USP10.dll

C:\WINDOWS\SYSTEM32\MSACM32.dll

C:\WINDOWS\SYSTEM32\MSIMG32.dll

C:\WINDOWS\SYSTEM32\Secur32.dll

C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL

C:\WINDOWS\SYSTEM32\SSPICLI.DLL

C:\WINDOWS\System32\IMM32.DLL

C:\WINDOWS\SYSTEM32\dbghelp.dll

C:\WINDOWS\system32\uxtheme.dll

C:\WINDOWS\System32\imagehlp.dll

C:\WINDOWS\SYSTEM32\CRYPTSP.dll

C:\WINDOWS\system32\rsaenh.dll

C:\WINDOWS\SYSTEM32\bcrypt.dll

C:\WINDOWS\SYSTEM32\gpapi.dll

C:\WINDOWS\SYSTEM32\cryptnet.dll

C:\WINDOWS\System32\clbcatq.dll

C:\WINDOWS\SYSTEM32\ntmarta.dll

C:\WINDOWS\System32\MSCTF.dll

C:\WINDOWS\system32\dwmapi.dll

C:\WINDOWS\system32\napinsp.dll

C:\WINDOWS\system32\pnrpnsp.dll

C:\WINDOWS\system32\NLAapi.dll

C:\WINDOWS\System32\mswsock.dll

C:\WINDOWS\SYSTEM32\DNSAPI.dll

C:\WINDOWS\System32\NSI.dll

C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

C:\WINDOWS\System32\winrnr.dll

C:\WINDOWS\System32\fwpuclnt.dll

C:\Windows\System32\rasadhlp.dll

C:\WINDOWS\System32\TextInputFramework.dll

C:\WINDOWS\System32\CoreUIComponents.dll

C:\WINDOWS\System32\CoreMessaging.dll

C:\WINDOWS\SYSTEM32\wintypes.dll

C:\WINDOWS\SYSTEM32\WindowsCodecs.dll

D:\Program Files (x86)\Guild Wars 2\bin64\CoherentUI64.dll

C:\WINDOWS\SYSTEM32\d3d9.dll

C:\WINDOWS\SYSTEM32\WINNSI.DLL

C:\WINDOWS\SYSTEM32\DPAPI.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvldumdx.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvd3dumx.dll

C:\WINDOWS\SYSTEM32\nvapi64.dll

C:\WINDOWS\System32\SETUPAPI.dll

C:\WINDOWS\SYSTEM32\dxgi.dll

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll

C:\WINDOWS\SYSTEM32\DEVOBJ.dll

C:\WINDOWS\SYSTEM32\WINSTA.dll

C:\WINDOWS\SYSTEM32\dcomp.dll

C:\WINDOWS\System32\MMDevApi.dll

C:\WINDOWS\System32\PROPSYS.dll

C:\WINDOWS\SYSTEM32\wdmaud.drv

C:\WINDOWS\SYSTEM32\AVRT.dll

C:\WINDOWS\SYSTEM32\ksuser.dll

C:\WINDOWS\SYSTEM32\AUDIOSES.DLL

C:\WINDOWS\SYSTEM32\msacm32.drv

C:\WINDOWS\SYSTEM32\midimap.dll

C:\WINDOWS\SYSTEM32\mscms.dll

C:\WINDOWS\SYSTEM32\USERENV.dll

C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll

C:\WINDOWS\SYSTEM32\icm32.dll

C:\Users\ridec\AppData\Local\Temp\4D95E73A-622F-11E5-976D-2F1989D887A8\bink2w64.dll

C:\WINDOWS\SYSTEM32\DSOUND.DLL

 

*--> Game Context <--*

MapId: 1221

Flags: 0x241

ElapsedTime: 00:11:29

 

*--> World State <--*

 

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]

[DbgHelp.dll version 10.0.17134.1 (64/32-bit compatible)]

 

*--> Thread 0x2420 <--*

 

*--> Trace <--*

Pc Rt : Args

00007ffa`53140751 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffa`5313a7b9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffa`5313af95 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`71e9fb0c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`71d72e0a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`71d7307e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`71d6374f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`71d65b93 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`71d5fc2d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`716ac084 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`71442cce 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`71440e3e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`71440ab9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`7144221f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`714404bc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`7126b2a1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`713f9839 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffa`653b3034 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffa`65501431 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

 

*--> Thread registers <--*

rax=0000001a536fedb0 rbx=000001d406dd2b20 rcx=0000000000000000

rdx=0000001a536fedf8 rsi=0000000000000002 rdi=00000000010b9400

rip=00007ffa53140751 rsp=0000001a536fed90 rbp=0000000000000001

r8=000001d406dd2b8c r9=000000000001c400 r10=0000000000000000

r11=000001d402f42260 r12=0000000000000000 r13=000000000000ac44

r14=000000000000bb80 r15=000000000002c900

cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246

 

rax-32 0000001A536FED90 00000000`00000000 000001d4`06dd0900 00000000`00000001 00007ff7`71e9fcb4

rax +0 0000001A536FEDB0 0000bb80`00020001 00100004`0002ee00 00000000`00000000 00007ffa`531357e9

rax+32 0000001A536FEDD0 00000000`00000000 00007ffa`00000000 00007ffa`00000022 00000000`00000000

rbx-32 000001D406DD2B00 000004a8`00000592 000005ae`000004a9 0000051c`0000056f 000004b1`000004b0

rbx +0 000001D406DD2B20 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

rbx+32 000001D406DD2B40 00000000`00000000 00000000`00000000 0000bb80`00000000 00000002`00000010

rdx-32 0000001A536FEDD8 00007ffa`00000000 00007ffa`00000022 00000000`00000000 00000000`0002cbc0

rdx +0 0000001A536FEDF8 000180e0`00000018 00000000`0001c400 0000001a`536fedb0 00000000`00000010

rdx+32 0000001A536FEE18 000001d4`06dd0900 00000000`00000001 00007ffa`5313a7b9 00000000`00000002

r8-32 000001D406DD2B68 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

r8 +0 000001D406DD2B88 00000000`00000000 0001c400`00000000 0000bb80`00002600 00000002`00000010

r8+32 000001D406DD2BA8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

 

*--> Code <--*

00007ffa`53140731 68180000 00c74424 6ce08001 00894424 h.....D$l.....D$

00007ffa`53140741 70488d44 2420488d 54246848 89442478 pH.D$ H.T$hH.D$x

00007ffa`53140751 488b0145 33c9ff50 1885c079 0733c0e9 H..E3..P...y.3..

00007ffa`53140761 04010000 837b3808 8b437889 43407505 .....{8..Cx.C@u.

00007ffa`53140771 03c08943 40488d4b 6cc78388 000000ff ...C@H.Kl.......

00007ffa`53140781 7f0000c7 838c0000 00ff7f00 004489a3 .............D..

 

*--> Stack <--*

0000001a`536fed90 00000000`00000000 000001d4`06dd0900 00000000`00000001 00007ff7`71e9fcb4 ...........................q....

0000001a`536fedb0 0000bb80`00020001 00100004`0002ee00 00000000`00000000 00007ffa`531357e9 .........................W.S....

0000001a`536fedd0 00000000`00000000 00007ffa`00000000 00007ffa`00000022 00000000`00000000 ................"...............

0000001a`536fedf0 00000000`0002cbc0 000180e0`00000018 00000000`0001c400 0000001a`536fedb0 ..........................oS....

0000001a`536fee10 00000000`00000010 000001d4`06dd0900 00000000`00000001 00007ffa`5313a7b9 ...........................S....

0000001a`536fee30 00000000`00000002 00000000`00000000 00000000`00000000 000001d4`06dd0900 ................................

0000001a`536fee50 000001d4`02004410 000001d4`06dd0900 00000000`02104400 00000000`00000000 .D...............D..............

0000001a`536fee70 00000000`00000000 00000000`0000bb80 000001d4`02f42260 c9fb7f49`00000000 ................`"..........I...

0000001a`536fee90 05c318f0`6932424b 0001d004`00000ab4 00000780`00000ab4 0000001e`00000330 KB2i....................0.......

0000001a`536feeb0 00000010`00000001 00000000`00000001 00000000`000004b4 00007ffa`654c7b3a ........................:{Le....

0000001a`536feed0 000001d4`6d5d4b10 ffffffff`fffffffc 000085b6`5c24db47 80000000`80000000 .K]m............G.$\............

0000001a`536feef0 00000000`00000000 0000001a`536ff038 0000001a`536ff1f8 00000000`00000003 ........8.oS......oS............

0000001a`536fef10 000001d4`141c179c 0000001a`536ff060 0000001a`536fef91 00007ffa`654c747c ........`.oS......oS....|tLe....

0000001a`536fef30 00000000`00000000 00000000`00000000 0000001a`536fef91 0000001a`536ff060 ..................oS....`.oS....

0000001a`536fef50 0000001a`536fefac 0000001a`536fefa8 0000001a`536ff010 0000001a`536fef90 ..oS......oS......oS......oS....

0000001a`536fef70 000004b4`653815b0 00000000`00000000 000001d4`141c179c 00000003`00000020 ..8e.................... .......

0000001a`536fef90 00000000`00000000 00000003`00000002 40cb116b`000002b0 00000001`536cd652 ....................k..@R.lS....

0000001a`536fefb0 0000001a`520f5000 ca2114a1`421b482a 00000000`00000000 0000001a`536ff1f8 .P.R....*H.B..!...........oS....

0000001a`536fefd0 00000000`00000000 0000001a`536ff290 0000001a`536ff0f0 00007ffa`654c7084 ..........oS......oS.....pLe....

0000001a`536feff0 0000001a`536ff1a0 0000001a`536ff400 000001d4`653815b0 0000001a`536ff038 ..oS......oS......8e....8.oS....

0000001a`536ff010 0000001a`536ff060 00000000`00000000 00000330`00000780 00000000`00000ab4 `.oS................0...........

0000001a`536ff030 0000001e`00000000 00000000`00000001 00000010`02004410 00000000`05c318f0 .................D..............

0000001a`536ff050 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 ................................

0000001a`536ff070 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000001a`536ff090 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000001a`536ff0b0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000001a`536ff0d0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000001a`536ff0f0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000001a`536ff110 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000001a`536ff130 00000000`00000000 000001d4`06dd2f20 00001980`00000080 00000ab4`0001d004 ........ /......................

0000001a`536ff150 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000001a`536ff170 00000000`6932424b 00000000`00000000 00000000`00000000 00000000`00000000 KB2i............................

 

*--> Error Logs <--*

Texture missing mip chain: 0x1b61f5

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x093493

Texture missing mip chain: 0x093483

Model '0x06ef38': Permutation 'w' not found, auto selecting permutation

Model '0x1bc904': Permutation 'default' not found, auto selecting permutation

Content is referencing a propID that doesn't exist propId='2227141302974159134'

Model '0x1bc904': Permutation 'default' not found, auto selecting permutation

Content is referencing a propID that doesn't exist propId='2227141302974159134'

Content is referencing a propID that doesn't exist propId='2227141302974159134'

Model '0x1bc904': Permutation 'default' not found, auto selecting permutation

Model '0x1bc904': Permutation 'default' not found, auto selecting permutation

Content is referencing a propID that doesn't exist propId='2227141302974159134'

Content is referencing a propID that doesn't exist propId='2227141302974159134'

 

*--> DirectX Device Info <--*

VendorId = 0x10de

DeviceId = 0x1d01

Version = 24.21.0013.9882

Description = NVIDIA GeForce GT 1030

Compat = 0x00100000

VidMem = 2048 MB

 

 

```

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YusufOzsoy.2057 Newbie

YusufOzsoy.2057

Posted
  • Author
Posted

> @"Orimidu.9604" said:

> That's because bink2w64.dll is packed into gw2.dat and unloaded into the Users/User/AppData/Local/Temp directory when the game is running or needs it. The problem may not be the file itself, but the game's permissions to read and write to the Temp directory.

 

So what should i do? What can be the possible solutions?

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Ashantara.8731 Newbie

Ashantara.8731

Posted
Posted

> @"YusufOzsoy.2057" said:

> Module: bink2w64.dll

 

bink is a movie format often used in games (mostly in intros). Perhaps a codec is missing _or_ the DLL is interfering with something. Did you receive a specific error message?

 

https://www.solvusoft.com/en/files/missing-not-found-error/dll/windows/ubi-soft-entertainment/watch-dogs/bink2w64-dll/

Scroll down and start with steps 5, 8 and 9. Hopefully, one of these will solve the issue.

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Orimidu.9604 Newbie

Orimidu.9604

Posted
Posted

> @"Inculpatus cedo.9234" said:

> I think it's a Windows file, or a file that comes with Windows (RAD video file). Here's a download site: https://fix4dll.com/bink2w64_dll

>

> And/or you can contact the Tech CS Team for assistance via the 'Support' link above/below.

>

>

>

> Good luck.

 

I believe the game.dat file houses bink2w64.dll because I do not have that file in the installation folder or any of my system folders. I don't get crashes on cutscenes either. A forum search shows the .dll file in the Temp directory for other users, which led me to my conclusion.

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Orimidu.9604 Newbie

Orimidu.9604

Posted
Posted

> @"Ashantara.8731" said:

> > @"YusufOzsoy.2057" said:

> > Module: bink2w64.dll

>

> bink is a movie format often used in games (mostly in intros). Perhaps a codec is missing _or_ the DLL is interfering with something. Did you receive a specific error message?

>

> https://www.solvusoft.com/en/files/missing-not-found-error/dll/windows/ubi-soft-entertainment/watch-dogs/bink2w64-dll/

> Scroll down and start with steps 5, 8 and 9. Hopefully, one of these will solve the issue.

 

Hmm, I would think Step 2 is the more likely solution, but since Anet unloads their own version of the .dll to the Temp directory, the game wouldn't need to read from the registry to find the .dll.

 

> @"YusufOzsoy.2057" said:

> İ did open the game with admin's mode. And it worked so i guess it was permission thing. Thank you all.

>

> Edit; So i was doing prologue and got the same error. So i dont know what is the problem.

 

Could you post your new error log to be sure it's the same issue?

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Orimidu.9604 Newbie

Orimidu.9604

Posted
Posted

> @"YusufOzsoy.2057" said:

> @"Orimidu.9604" i am doing it again to get crash. I think reinstall is solution here. What about deleting the .dat file so game will download it again instead of all of the 60ish gb?

 

My healthy .dat file is 37.6 GB. If yours is almost double that size, a reinstall would definitely be recommended.

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YusufOzsoy.2057 Newbie

YusufOzsoy.2057

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  • Author
Posted

```

*--> Crash <--*

Exception: c0000005

Memory at address 00000000`00000000 could not be read

App: Gw2-64.exe

Pid: 5608

Cmdline: -clientport 80

BaseAddr: 00007FF67FA20000

ProgramId: 101

Build: 92121

Module: bink2w64.dll

When: 2018-09-12T15:50:03Z 2018-09-12T18:50:03+03:00

Uptime: 0 days 0:10:36

Flags: 0

 

*--> System <--*

Name: 19211cb9

IpAddr: 192.168.1.20

Processors: 4 [GenuineIntel:6:12:3]

OSVersion: Windows 10.0 (64 bit)

 

*--> System Memory <--*

Physical: 2563MB/ 8077MB 31%

Paged: 4482MB/11661MB 38%

Virtual: 134209748MB/134217727MB 3%

Load: 68%

CommitTotal: 7179MB

CommitLimit: 11661MB

CommitPeak: 7869MB

SystemCache: 2681MB

HandleCount: 57698

ProcessCount: 147

ThreadCount: 1722

 

*--> Process Memory <--*

Private: 3307MB

WorkingSet: 2648MB

PeakWorkingSet: 2840MB

PageFaults: 1991757

 

*--> Memory Category Usage (Inclusive) <--*

[Category] [size(MB)] [Count]

Root 1386.14 875403

Programmer Data 942.56 379048

VRAM 780.26 14727

Game 447.49 147431

VRAM - Prop Tex 395.24 2615

Engine 361.08 192750

Uncategorized 305.40 418503

Model-Programmer 252.75 52125

Content 194.56 52045

AgentView 180.61 555

Collections 96.05 3102

Dictionary 94.80 897

Gr 80.80 104967

VRAM - Gr Postproc 75.39 20

Art Assets 75.04 21392

Collide 63.15 56460

Character Models 55.24 1852

Text 55.11 4513

Composite Models 55.07 1332

VRAM - Terrain Tex 53.17 74

Gr Umbra 46.48 1826

VRAM - Character Tex 42.27 165

Composite Tex 33.56 132

Composite Tex Pool 33.56 132

 

*--> Memory Category Usage (Exclusive) <--*

[Category] [size(MB)] [Count]

VRAM - Prop Tex 395.24 2615

Uncategorized 305.40 418503

Model-Programmer 244.74 36496

Content 194.56 52045

AgentView 180.61 555

Dictionary 94.80 897

VRAM - Gr Postproc 75.39 20

Text 55.11 4513

VRAM - Terrain Tex 53.17 74

Gr Umbra 46.48 1826

VRAM - Character Tex 42.27 165

Composite Tex Pool 33.56 132

Collide 30.83 4479

VRAM - DirectX Geo Buffers 30.56 1520

Archive 24.26 37

Collide Havok 22.53 49994

Composite Packfile 21.39 288

VRAM - Composite Tex 20.91 68

VRAM - Prop Geo 18.41 156

VRAM - Composite Geo 17.68 64

VRAM - Terrain PgdImg 17.50 70

VRAM - Map Env Tex 15.07 38

VRAM - UI Textures 14.33 263

VRAM - DDI Shader 12.71 9335

 

*--> DllList <--*

D:\Program Files (x86)\Guild Wars 2\Gw2-64.exe

C:\WINDOWS\SYSTEM32\ntdll.dll

C:\WINDOWS\System32\KERNEL32.DLL

C:\WINDOWS\System32\KERNELBASE.dll

C:\WINDOWS\SYSTEM32\apphelp.dll

C:\WINDOWS\System32\USER32.dll

C:\WINDOWS\System32\win32u.dll

C:\WINDOWS\System32\GDI32.dll

C:\WINDOWS\System32\gdi32full.dll

C:\WINDOWS\System32\msvcp_win.dll

C:\WINDOWS\System32\ucrtbase.dll

C:\WINDOWS\System32\ADVAPI32.dll

C:\WINDOWS\System32\msvcrt.dll

C:\WINDOWS\System32\sechost.dll

C:\WINDOWS\System32\RPCRT4.dll

C:\WINDOWS\System32\WS2_32.dll

C:\WINDOWS\System32\WINTRUST.dll

C:\WINDOWS\System32\MSASN1.dll

C:\WINDOWS\System32\CRYPT32.dll

C:\WINDOWS\System32\PSAPI.DLL

C:\WINDOWS\SYSTEM32\VERSION.dll

C:\WINDOWS\SYSTEM32\WTSAPI32.dll

C:\WINDOWS\System32\ole32.dll

C:\WINDOWS\System32\combase.dll

C:\WINDOWS\SYSTEM32\WINMM.dll

C:\WINDOWS\System32\bcryptPrimitives.dll

C:\WINDOWS\System32\OLEAUT32.dll

C:\WINDOWS\SYSTEM32\WINMMBASE.dll

C:\WINDOWS\System32\SHELL32.dll

C:\WINDOWS\System32\cfgmgr32.dll

C:\WINDOWS\System32\shcore.dll

C:\WINDOWS\System32\windows.storage.dll

C:\WINDOWS\System32\shlwapi.dll

C:\WINDOWS\System32\kernel.appcore.dll

C:\WINDOWS\System32\profapi.dll

C:\WINDOWS\System32\powrprof.dll

C:\WINDOWS\System32\FLTLIB.DLL

C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.228_none_2c308c7e8af52b62\gdiplus.dll

C:\WINDOWS\SYSTEM32\MSACM32.dll

C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.228_none_f95000f73097dead\COMCTL32.dll

C:\WINDOWS\SYSTEM32\USP10.dll

C:\WINDOWS\SYSTEM32\MSIMG32.dll

C:\WINDOWS\SYSTEM32\Secur32.dll

C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL

C:\WINDOWS\SYSTEM32\SSPICLI.DLL

C:\WINDOWS\System32\IMM32.DLL

C:\WINDOWS\SYSTEM32\dbghelp.dll

C:\WINDOWS\system32\uxtheme.dll

C:\WINDOWS\System32\imagehlp.dll

C:\WINDOWS\SYSTEM32\CRYPTSP.dll

C:\WINDOWS\system32\rsaenh.dll

C:\WINDOWS\SYSTEM32\bcrypt.dll

C:\WINDOWS\SYSTEM32\gpapi.dll

C:\WINDOWS\SYSTEM32\cryptnet.dll

C:\WINDOWS\System32\clbcatq.dll

C:\WINDOWS\SYSTEM32\ntmarta.dll

C:\WINDOWS\System32\MSCTF.dll

C:\WINDOWS\system32\dwmapi.dll

C:\WINDOWS\system32\napinsp.dll

C:\WINDOWS\system32\pnrpnsp.dll

C:\WINDOWS\system32\NLAapi.dll

C:\WINDOWS\System32\mswsock.dll

C:\WINDOWS\SYSTEM32\DNSAPI.dll

C:\WINDOWS\System32\NSI.dll

C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

C:\WINDOWS\System32\winrnr.dll

C:\WINDOWS\System32\TextInputFramework.dll

C:\WINDOWS\System32\CoreMessaging.dll

C:\WINDOWS\System32\CoreUIComponents.dll

C:\WINDOWS\SYSTEM32\wintypes.dll

C:\WINDOWS\SYSTEM32\WindowsCodecs.dll

C:\WINDOWS\System32\fwpuclnt.dll

C:\Windows\System32\rasadhlp.dll

D:\Program Files (x86)\Guild Wars 2\bin64\CoherentUI64.dll

C:\WINDOWS\SYSTEM32\d3d9.dll

C:\WINDOWS\SYSTEM32\WINNSI.DLL

C:\WINDOWS\SYSTEM32\DPAPI.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvldumdx.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_52ac7eb8f32780d5\nvd3dumx.dll

C:\WINDOWS\SYSTEM32\igdumdim64.dll

C:\WINDOWS\System32\SETUPAPI.dll

C:\WINDOWS\SYSTEM32\nvapi64.dll

C:\WINDOWS\SYSTEM32\dxgi.dll

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll

C:\WINDOWS\SYSTEM32\DEVOBJ.dll

C:\WINDOWS\SYSTEM32\WINSTA.dll

C:\WINDOWS\System32\MMDevApi.dll

C:\WINDOWS\System32\PROPSYS.dll

C:\WINDOWS\SYSTEM32\wdmaud.drv

C:\WINDOWS\SYSTEM32\ksuser.dll

C:\WINDOWS\SYSTEM32\AVRT.dll

C:\WINDOWS\SYSTEM32\AUDIOSES.DLL

C:\WINDOWS\SYSTEM32\msacm32.drv

C:\WINDOWS\SYSTEM32\midimap.dll

C:\WINDOWS\SYSTEM32\mscms.dll

C:\WINDOWS\SYSTEM32\USERENV.dll

C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll

C:\WINDOWS\SYSTEM32\icm32.dll

C:\Users\ADMINI~1\AppData\Local\Temp\4D95E73A-622F-11E5-976D-2F1989D887A8\bink2w64.dll

C:\WINDOWS\SYSTEM32\DSOUND.DLL

 

*--> Game Context <--*

MapId: 1223

Flags: 0x241

ElapsedTime: 00:09:51

 

*--> World State <--*

 

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]

[DbgHelp.dll version 10.0.17134.1 (64/32-bit compatible)]

 

*--> Thread 0xd5c <--*

 

*--> Trace <--*

Pc Rt : Args

00007fff`164f0751 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007fff`164ea7b9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007fff`164eaf95 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`8080fb0c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`806e2e0a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`806e307e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`806d374f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`806d5b93 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`806cfc2d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`8001c084 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`7fdb2cce 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`7fdb0e3e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`7fdb0ab9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`7fdb221f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`7fdb04bc 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`7fbdb2a1 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff6`7fd69839 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007fff`26143034 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007fff`28d11431 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

 

*--> Thread registers <--*

rax=0000006ad41fe950 rbx=0000024c760adc00 rcx=0000000000000000

rdx=0000006ad41fe998 rsi=0000000000000002 rdi=0000000000aa9b00

rip=00007fff164f0751 rsp=0000006ad41fe930 rbp=0000000000000001

r8=0000024c760adc6c r9=000000000001c400 r10=0000000000000000

r11=0000024cd2f5db20 r12=0000000000000000 r13=000000000000ac44

r14=000000000000bb80 r15=000000000002c900

cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010246

 

rax-32 0000006AD41FE930 00000000`00000000 0000024c`760ab900 00000000`00000001 00007ff6`8080fcb4

rax +0 0000006AD41FE950 0000bb80`00020001 00100004`0002ee00 00000000`00000000 00007fff`164e57e9

rax+32 0000006AD41FE970 00000000`00000000 00007fff`00000000 00007fff`00000022 00000000`00000000

rbx-32 0000024C760ADBE0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

rbx +0 0000024C760ADC00 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

rbx+32 0000024C760ADC20 00000000`00000000 00000000`00000000 0000bb80`00000000 00000002`00000010

rdx-32 0000006AD41FE978 00007fff`00000000 00007fff`00000022 00000000`00000000 00000000`0002cbc0

rdx +0 0000006AD41FE998 000180e0`00000018 00000000`0001c400 0000006a`d41fe950 00000000`00000010

rdx+32 0000006AD41FE9B8 0000024c`760ab900 00000000`00000001 00007fff`164ea7b9 00000000`00000002

r8-32 0000024C760ADC48 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

r8 +0 0000024C760ADC68 00000000`00000000 0001c400`00000000 0000bb80`00002600 00000002`00000010

r8+32 0000024C760ADC88 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

 

*--> Code <--*

00007fff`164f0731 68180000 00c74424 6ce08001 00894424 h.....D$l.....D$

00007fff`164f0741 70488d44 2420488d 54246848 89442478 pH.D$ H.T$hH.D$x

00007fff`164f0751 488b0145 33c9ff50 1885c079 0733c0e9 H..E3..P...y.3..

00007fff`164f0761 04010000 837b3808 8b437889 43407505 .....{8..Cx.C@u.

00007fff`164f0771 03c08943 40488d4b 6cc78388 000000ff ...C@H.Kl.......

00007fff`164f0781 7f0000c7 838c0000 00ff7f00 004489a3 .............D..

 

*--> Stack <--*

0000006a`d41fe930 00000000`00000000 0000024c`760ab900 00000000`00000001 00007ff6`8080fcb4 ...........vL...................

0000006a`d41fe950 0000bb80`00020001 00100004`0002ee00 00000000`00000000 00007fff`164e57e9 .........................WN.....

0000006a`d41fe970 00000000`00000000 00007fff`00000000 00007fff`00000022 00000000`00000000 ................"...............

0000006a`d41fe990 00000000`0002cbc0 000180e0`00000018 00000000`0001c400 0000006a`d41fe950 ........................P...j...

0000006a`d41fe9b0 00000000`00000010 0000024c`760ab900 00000000`00000001 00007fff`164ea7b9 ...........vL.............N.....

0000006a`d41fe9d0 00000000`00000002 00000000`00000000 00000000`00000000 0000024c`760ab900 ...........................vL...

0000006a`d41fe9f0 0000024c`02004410 0000024c`760ab900 00000000`02104400 00000000`00000000 .D..L......vL....D..............

0000006a`d41fea10 00000000`00000000 00000000`0000bb80 0000024c`d2f5db20 0013c3a4`00000000 ................ ...L...........

0000006a`d41fea30 05c44e54`6932424b 00039d8c`000006d3 00000780`000006d3 0000001e`00000330 KB2iTN..................0.......

0000006a`d41fea50 00000010`00000001 00000000`00000001 00007ff6`815111b4 00007fff`28cd7b3a ..................Q.....:{.(....

0000006a`d41fea70 00009fbf`0010000f 00007ff6`81ba4444 00006cac`d7dc4dd4 00000000`00000000 ........DD.......M...l..........

0000006a`d41fea90 00000000`00000000 0000006a`d41febd8 0000006a`d41fed98 00000000`00000003 ............j.......j...........

0000006a`d41feab0 0000024c`7e3c179c 0000006a`d41fec00 0000006a`d41feb31 00007fff`28cd747c ..<~L.......j...1...j...|t.(....

0000006a`d41fead0 00000000`00000000 00000000`00000000 00009fbf`0010000f 0053002b`002b0033 ........................3.+.+.S.

0000006a`d41feaf0 00000202`002b002b 0000006a`d41feb48 0000006a`d41febb0 0000006a`d41fe9f0 +.+.....H...j.......j.......j...

0000006a`d41feb10 000004b4`59b5a540 00000000`00000000 0000024c`7e3c179c 00000003`00000020 @..Y..............<~L... .......

0000006a`d41feb30 00000000`00000000 00000003`00000002 00000000`000002b0 0000006a`d41ff8c0 ............................j...

0000006a`d41feb50 00000000`00000000 00000000`00000000 00000000`002291be 0000006a`d41fed98 ..................".........j...

0000006a`d41feb70 00000000`00000000 0000006a`d41fee30 0000006a`d41fec90 00000000`00000000 ........0...j.......j...........

0000006a`d41feb90 00000000`00000000 00000000`00000000 00000000`00000000 00007ff6`7fdb221f ........................."......

0000006a`d41febb0 00000000`0000027f 00000000`00000000 00000330`00000780 00000000`000006d3 ....................0...........

0000006a`d41febd0 0000001e`00000000 00000000`00000001 00000010`02004410 00000000`05c44e54 .................D......TN......

0000006a`d41febf0 00000000`00000000 00000000`00000001 00000000`00000000 00000000`00000000 ................................

0000006a`d41fec10 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000006a`d41fec30 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000006a`d41fec50 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000006a`d41fec70 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000006a`d41fec90 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000006a`d41fecb0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000006a`d41fecd0 00000000`00000000 0000024c`760ae000 00001980`00000080 000006d3`00039d8c ...........vL...................

0000006a`d41fecf0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

0000006a`d41fed10 00000000`6932424b 00000000`00000000 00000000`00000000 00000000`00000000 KB2i............................

 

*--> Error Logs <--*

Model '0x082239': Failed to resolve AimIK bone indices.

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Texture missing mip chain: 0x011f2e

Texture missing mip chain: 0x011f30

Texture '0x03539b' dimensions too small

Loading '0x03539b' texture failed

Texture missing mip chain: 0x0935f0

Content is referencing a propID that doesn't exist propId='2237559932366887176'

Model '0x082239': Failed to resolve AimIK bone indices.

Content is referencing a propID that doesn't exist propId='2081387894934739282'

Model '0x199262': Failed to resolve AimIK bone indices.

Model '0x199262': Failed to resolve AimIK bone indices.

Model '0x199262': Failed to resolve AimIK bone indices.

Model '0x199262': Failed to resolve AimIK bone indices.

Model '0x199262': Failed to resolve AimIK bone indices.

Model '0x199262': Failed to resolve AimIK bone indices.

Model '0x199262': Failed to resolve AimIK bone indices.

Model '0x199262': Failed to resolve AimIK bone indices.

Model '0x199262': Failed to resolve AimIK bone indices.

Model '0x199262': Failed to resolve AimIK bone indices.

Model '0x199262': Failed to resolve AimIK bone indices.

 

*--> DirectX Device Info <--*

VendorId = 0x10de

DeviceId = 0x1d01

Version = 24.21.0013.9882

Description = NVIDIA GeForce GT 1030

Compat = 0x00100000

VidMem = 2048 MB

 

```

 

And my dat file is 39gb.

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Orimidu.9604 Newbie

Orimidu.9604

Posted
Posted

I suggest trying a complete reinstall (delete gw2.dat and have it download again) to ensure you have all of the proper models and textures (Referring to the error logs at the bottom). Next, right-click gw2-64.exe and go to properties, click "change settings for all users", and ensure it runs as administrator. I noticed in the error logs you run the game under two different user profiles.

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  • 4 months later...
Kato.1758 Newbie

Kato.1758

Posted
Posted

Have you solve it?

Because i have same problem.

I reinstall the game, reinstall the game with admin privileges, do a sfc scannow to see if there is problems in Windows.

I run the game with normal and with admin privileges, i disable surround vision of nvidia.

And at some cinematic (dragon stand or living story), game everytime crash with error: c0000005 and bink2w64.dll.

Thanks

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  • 3 months later...
EvilGuyMan.3802 Newbie

EvilGuyMan.3802

Posted
Posted

Not only did I uninstall Guild Wars. I put it on a different Disk with a fresh client install. As far as i know Guild Wars creates it own Bink2w64 from the Dat. file and puts it in temporary folder. I'm going try and uninstall again but if that doesn't work then the only thing I can think of is to format my OS.

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