fishtree.7604 Posted October 11, 2018 Share Posted October 11, 2018 I've returned to Guild Wars 2 after a while, and suddenly the game is unplayable due to high ping. Other games work fine, and guild wars works fine on another computer on the same network, so I've got no clue what the issue is, considering I uninstalled and reinstalled the game. The diagnostics thing looks like this Computing statistics for 137 seconds... Source to Here This Node/Link Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address 0 COMPUTER.frontierlocal.net [192.168.254.10] 1/ 50 = 2% | 1 2ms 1/ 50 = 2% 0/ 50 = 0% gateway.frontierlocal.net [192.168.254.254] 2/ 50 = 4% | 2 7ms 3/ 50 = 6% 0/ 50 = 0% 50-46-128-1.evrt.wa.frontiernet.net [50.46.128.1] 1/ 50 = 2% | 3 6ms 8/ 50 = 16% 4/ 50 = 8% 172.76.21.209 0/ 50 = 0% | 4 --- 50/ 50 =100% 46/ 50 = 92% ae1---0.car01.tamp.fl.frontiernet.net [74.40.1.153] 0/ 50 = 0% | 5 6ms 4/ 50 = 8% 0/ 50 = 0% ae0---0.cbr01.sttl.wa.frontiernet.net [74.40.5.122] 46/ 50 = 92% | 6 --- 50/ 50 =100% 0/ 50 = 0% 52.46.166.254 0/ 50 = 0% | 7 --- 50/ 50 =100% 0/ 50 = 0% 52.95.53.0 0/ 50 = 0% | 8 --- 50/ 50 =100% 0/ 50 = 0% 52.95.53.9 0/ 50 = 0% | 9 --- 50/ 50 =100% 0/ 50 = 0% 205.251.225.109 0/ 50 = 0% | 10 --- 50/ 50 =100% 0/ 50 = 0% 52.95.55.125 0/ 50 = 0% | 11 --- 50/ 50 =100% 0/ 50 = 0% 52.95.55.253 Link to comment Share on other sites More sharing options...
Marcaum.1302 Posted October 28, 2018 Share Posted October 28, 2018 I am having the same problem for the last 2 weeks or so. I play from Brazil. Where I usually play with 200 ping, now I get get an average fo 600, with 1 or 2k spikes. Link to comment Share on other sites More sharing options...
maxwelgm.4315 Posted October 29, 2018 Share Posted October 29, 2018 This thread is many days old but I have run diagnostics too and it starts losing 100% packages at xx.xx.xx.ncsoft.com and xx.xx.xx.amazon-com.xe-... addresses, so I guess it must be server-side (the addresses related to my ISP have minimum ~5% loss, expected due to being in Brazil). I recommend filling a support ticket with your .log file in it. Link to comment Share on other sites More sharing options...
MidnightSun.7964 Posted October 29, 2018 Share Posted October 29, 2018 I have had a ticket open for a couple of days now that I have been going back and forth with a support rep about. I have run all their tests. I have close to the same results as above. Their answer was to change the DNS to something that was not realted to my ISP (xfinity). It helped initially with Story Instances, but did not help at all with me being in a squad. After that it was, "well it must be something with your ISP". Not much of a work around. I'm hoping that all this will change when they patch our the Halloween content, but I guess all I can do is wait and see :( Link to comment Share on other sites More sharing options...
maskaraid.1420 Posted October 29, 2018 Share Posted October 29, 2018 > @"MidnightSun.7964" said: > I have had a ticket open for a couple of days now that I have been going back and forth with a support rep about. I have run all their tests. I have close to the same results as above. Their answer was to change the DNS to something that was not realted to my ISP (xfinity). It helped initially with Story Instances, but did not help at all with me being in a squad. After that it was, "well it must be something with your ISP". Not much of a work around. I'm hoping that all this will change when they patch our the Halloween content, but I guess all I can do is wait and see :( I m in the same exact situation : same problem, same answers. I live in France. You can see the same kind of issues in these posts : https://en-forum.guildwars2.com/discussion/55354/ping-issues-spikes-portugal#latest https://en-forum.guildwars2.com/discussion/58753/getting-a-lot-of-high-ping-spikes-makes-me-want-to-quit-this-game-help#latest Link to comment Share on other sites More sharing options...
rabidvermin.3256 Posted October 30, 2018 Share Posted October 30, 2018 Has any one tried a VPN to work around this issue? Link to comment Share on other sites More sharing options...
draconicrose.6213 Posted November 1, 2018 Share Posted November 1, 2018 I've been having these issues too for the past few days. I'm connecting from Portugal. Nothing else lags, just GW2. Link to comment Share on other sites More sharing options...
Player.9621 Posted November 1, 2018 Share Posted November 1, 2018 +1 for connection issues black screens and dc;s for days ports open and everythings solid on my end i can be in discord or streaming music etc without interruption while at the same time have serious connection issues with the gw2 client Link to comment Share on other sites More sharing options...
gulrok.1826 Posted November 3, 2018 Share Posted November 3, 2018 same here I used to play on a 230 to 250 ping because I live in Mauritius however now am playing on 300 350 Link to comment Share on other sites More sharing options...
MidnightSun.7964 Posted November 4, 2018 Share Posted November 4, 2018 After the most recent patch things have seemed to go back to normal. For what it's worth, I followed everything that GM Lightybug had me do. It didn't help initially and it sort of came back to Xfinity being dumb and blocking me from changing my DNS. I'm still in contact with support and we aren't going to close the ticket until after the Halloween content has gone away for good. I was surprised at how nice they have been. They didn't treat me like I was an idiot like some other support companies have done in the past. I hope that things work out for everyone. If things revert back to being crappy, I'll post again here. Link to comment Share on other sites More sharing options...
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