theOmegaAlex.4863 Posted September 30, 2017 Share Posted September 30, 2017 Been having what seems like a lot of lag and random system, crashes with the game since the High Sierra update plus the PoF update. This is a snippet. For some reason I still can't access the support site to submit a ticket so I would appreciate it if someone could get back to me Date/Time: 2017-09-29 20:12:04.672463 -0400 OS Version: Mac OS X 10.13 (Build 17A365) Architecture: x86_64 Report Version: 19 Command: GuildWars2 Path: /Applications/Guild Wars 2 64-bit.app/Contents/MacOS/GuildWars2 Version: 1.0 (1) Parent: launchd [1] PID: 3158 Event: cpu usage CPU: 90s cpu time over 173 seconds (52% cpu average), exceeding limit of 50% cpu over 180 seconds Action taken: none Duration: 173.19s Steps: 171 Hardware model: iMac14,3 Active cpus: 8 Fan speed: 2469 rpm Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 30, 2017 Share Posted September 30, 2017 For an individualized response, you can contact the Tech CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance. Good luck. Link to comment Share on other sites More sharing options...
theOmegaAlex.4863 Posted September 30, 2017 Author Share Posted September 30, 2017 I can't. I keep getting routed away from it. It will not let me log in and use the support site. I can only do it anonymously and then can't check the progress. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 30, 2017 Share Posted September 30, 2017 You will know when the CS Team answers your ticket when you receive an email response. The ability to log in and 'check progress' is new; for the previous 4+ years, we could not do that. Thus, it really makes little difference if you log in or submit a ticket anonymously. It is likely the only way you will get an official response. Good luck. Link to comment Share on other sites More sharing options...
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