GW2 crashes, even in client

Inaki.3924 · January 27, 2019

Help! Heres the crash report:

I wonder whats "WINMM.dll", I only know that its a system file... Thanks in advance.

*--> Crash <--*

Exception: c0000005

Memory at address 00007ffb`a64ca488 could not be read

App: Gw2-64.exe

Pid: 9720

BaseAddr: 00007FF7564C0000

ProgramId: 101

Build: 94892

Module: WINMM.dll

When: 2019-01-27T00:25:57Z 2019-01-26T21:25:57-03:00

Uptime: 0 days 0:00:36

Flags: 0

*--> System <--*

Name: 491e75c3

IpAddr: 25.2.169.104 192.168.1.113

Processors: 8 [AuthenticAMD:15:1:1]

OSVersion: Windows 10.0 (64 bit)

*--> System Memory <--*

Physical: 1980MB/ 8125MB 24%

Paged: 5668MB/15549MB 36%

Virtual: 134211531MB/134217727MB 3%

Load: 75%

CommitTotal: 9880MB

CommitLimit: 15549MB

CommitPeak: 10175MB

SystemCache: 2198MB

HandleCount: 86640

ProcessCount: 200

ThreadCount: 2912

*--> Process Memory <--*

Private: 1672MB

WorkingSet: 1301MB

PeakWorkingSet: 1301MB

PageFaults: 1185083

*--> Memory Category Usage (Inclusive) <--*

[Category] [size(MB)] [Count]

Root 782.17 1335330

Programmer Data 451.54 261409

VRAM 254.83 17288

Game 232.80 158961

Content 205.29 54193

Art Assets 172.34 2972

Character Models 152.41 2145

Uncategorized 126.24 1034252

Collections 113.32 8905

Dictionary 111.64 2575

VRAM - Gr Postproc 91.34 17

Character Packfile 78.11 323

Composite Models 73.13 781

Engine 72.12 84578

VRAM - Composite Tex 68.33 364

Gr 46.12 25932

Composite Packfile 40.22 574

Gr Umbra 36.71 325

Composite Tex 32.81 124

Composite Tex Pool 32.81 124

Collide 32.05 36697

VRAM - DirectX Geo Buffers 30.56 1520

I/O 26.79 2273

Archive 25.40 1185

*--> Memory Category Usage (Exclusive) <--*

[Category] [size(MB)] [Count]

Content 205.29 54193

Uncategorized 126.24 1034252

Dictionary 111.64 2575

VRAM - Gr Postproc 91.34 17

Character Packfile 78.11 323

VRAM - Composite Tex 68.33 364

Composite Packfile 40.22 574

Gr Umbra 36.71 325

Composite Tex Pool 32.81 124

VRAM - DirectX Geo Buffers 30.56 1520

Archive 25.40 1185

VRAM - DDI Shader 25.11 15227

Collide Havok 15.09 28817

VRAM - Character Tex 13.44 66

Collide 12.11 6782

Composite 11.39 1765

Model-Programmer 9.39 9384

Model Packfile Uncat 8.66 36

Audio FMOD 8.01 346

VRAM - Gr Shadow 8.00 1

Game 5.96 34881

VRAM - Map Env Tex 5.33 10

Text 5.32 450

Collide Mesh 4.85 1098

*--> DllList <--*

F:\GW2\Guild Wars 2\Gw2-64.exe

C:\WINDOWS\SYSTEM32\ntdll.dll

C:\Program Files\AVAST Software\Avast\aswhook.dll

C:\WINDOWS\System32\KERNEL32.DLL

C:\WINDOWS\System32\KERNELBASE.dll

C:\WINDOWS\SYSTEM32\apphelp.dll

C:\WINDOWS\System32\USER32.dll

C:\WINDOWS\System32\win32u.dll

C:\WINDOWS\System32\GDI32.dll

C:\WINDOWS\System32\gdi32full.dll

C:\WINDOWS\System32\msvcp_win.dll

C:\WINDOWS\System32\ucrtbase.dll

C:\WINDOWS\System32\ADVAPI32.dll

C:\WINDOWS\System32\msvcrt.dll

C:\WINDOWS\System32\sechost.dll

C:\WINDOWS\System32\RPCRT4.dll

C:\WINDOWS\System32\WS2_32.dll

C:\WINDOWS\System32\WINTRUST.dll

C:\WINDOWS\System32\MSASN1.dll

C:\WINDOWS\System32\CRYPT32.dll

C:\WINDOWS\System32\PSAPI.DLL

C:\WINDOWS\System32\ole32.dll

C:\WINDOWS\System32\combase.dll

C:\WINDOWS\System32\bcryptPrimitives.dll

C:\WINDOWS\System32\OLEAUT32.dll

C:\WINDOWS\System32\SHELL32.dll

C:\WINDOWS\System32\cfgmgr32.dll

C:\WINDOWS\System32\shcore.dll

C:\WINDOWS\System32\windows.storage.dll

C:\WINDOWS\System32\shlwapi.dll

C:\WINDOWS\System32\kernel.appcore.dll

C:\WINDOWS\System32\profapi.dll

C:\WINDOWS\System32\powrprof.dll

C:\WINDOWS\System32\FLTLIB.DLL

C:\WINDOWS\SYSTEM32\VERSION.dll

C:\WINDOWS\SYSTEM32\WTSAPI32.dll

C:\WINDOWS\SYSTEM32\WINMM.dll

C:\WINDOWS\SYSTEM32\MSACM32.dll

C:\WINDOWS\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.17134.523_none_2c2b90be8af9a424\gdiplus.dll

C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.17134.523_none_f950727330975f7b\COMCTL32.dll

C:\WINDOWS\SYSTEM32\USP10.dll

C:\WINDOWS\SYSTEM32\MSIMG32.dll

C:\WINDOWS\SYSTEM32\Secur32.dll

C:\WINDOWS\SYSTEM32\WINMMBASE.dll

C:\WINDOWS\SYSTEM32\CRYPTBASE.DLL

C:\WINDOWS\SYSTEM32\SSPICLI.DLL

C:\WINDOWS\System32\IMM32.DLL

C:\WINDOWS\SYSTEM32\dbghelp.dll

C:\WINDOWS\system32\uxtheme.dll

C:\WINDOWS\System32\imagehlp.dll

C:\WINDOWS\SYSTEM32\CRYPTSP.dll

C:\WINDOWS\system32\rsaenh.dll

C:\WINDOWS\SYSTEM32\bcrypt.dll

C:\WINDOWS\system32\nvspcap64.dll

C:\WINDOWS\SYSTEM32\ntmarta.dll

C:\WINDOWS\SYSTEM32\gpapi.dll

C:\WINDOWS\SYSTEM32\cryptnet.dll

C:\WINDOWS\System32\clbcatq.dll

C:\WINDOWS\System32\MSCTF.dll

C:\WINDOWS\system32\dwmapi.dll

C:\WINDOWS\system32\napinsp.dll

C:\WINDOWS\system32\pnrpnsp.dll

C:\WINDOWS\system32\NLAapi.dll

C:\WINDOWS\System32\mswsock.dll

C:\WINDOWS\SYSTEM32\DNSAPI.dll

C:\WINDOWS\System32\NSI.dll

C:\WINDOWS\SYSTEM32\IPHLPAPI.DLL

C:\WINDOWS\System32\winrnr.dll

C:\WINDOWS\System32\fwpuclnt.dll

C:\Windows\System32\rasadhlp.dll

C:\WINDOWS\System32\TextInputFramework.dll

C:\WINDOWS\System32\CoreUIComponents.dll

C:\WINDOWS\System32\CoreMessaging.dll

C:\WINDOWS\SYSTEM32\wintypes.dll

C:\WINDOWS\SYSTEM32\WindowsCodecs.dll

F:\GW2\Guild Wars 2\bin64\CoherentUI64.dll

C:\WINDOWS\SYSTEM32\d3d9.dll

C:\WINDOWS\SYSTEM32\WINNSI.DLL

C:\WINDOWS\SYSTEM32\DPAPI.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvldumdx.dll

C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvd3dumx.dll

C:\WINDOWS\SYSTEM32\nvapi64.dll

C:\WINDOWS\System32\SETUPAPI.dll

C:\WINDOWS\SYSTEM32\dxgi.dll

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvStereoApiI64.dll

C:\Program Files (x86)\NVIDIA Corporation\3D Vision\nvSCPAPI64.dll

C:\WINDOWS\SYSTEM32\DEVOBJ.dll

C:\WINDOWS\SYSTEM32\WINSTA.dll

C:\WINDOWS\System32\MMDevApi.dll

C:\WINDOWS\System32\PROPSYS.dll

C:\WINDOWS\SYSTEM32\wdmaud.drv

C:\WINDOWS\SYSTEM32\ksuser.dll

C:\WINDOWS\SYSTEM32\AVRT.dll

C:\WINDOWS\SYSTEM32\AUDIOSES.DLL

C:\WINDOWS\SYSTEM32\msacm32.drv

C:\WINDOWS\SYSTEM32\midimap.dll

C:\WINDOWS\SYSTEM32\mscms.dll

C:\WINDOWS\SYSTEM32\USERENV.dll

C:\WINDOWS\SYSTEM32\ColorAdapterClient.dll

C:\WINDOWS\SYSTEM32\icm32.dll

[DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll]

[DbgHelp.dll version 6.2.17134.1 (64/32-bit compatible)]

*--> Thread 0x2d8c <--*

*--> Trace <--*

Pc Rt : Args

00007ffb`a51331d0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

*--> Thread registers <--*

rax=000000000000000d rbx=00000000002c09f8 rcx=0000000000000003

rdx=0000000000008cc8 rsi=0000000000000000 rdi=0000000000000001

rip=00007ffba51331d0 rsp=000000a7fb0ff858 rbp=0000000000000000

r8=000000007ffe0008 r9=000000007ffe0010 r10=00000000157b4537

r11=00000201f4ef0c30 r12=0000000000000000 r13=0000000000000000

r14=0000000000000000 r15=0000000000000000

cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010297

r8 +0 000000007FFE0008 00000006`b848f997 df4c2476`00000006 01d4b5d6`01d4b5d6 00000019`254d3800

r8+32 000000007FFE0028 86648664`00000019 0057005c`003a0043 004f0044`004e0049 00000000`00530057

r9 +0 000000007FFE0010 df4c2476`00000006 01d4b5d6`01d4b5d6 00000019`254d3800 86648664`00000019

r9+32 000000007FFE0030 0057005c`003a0043 004f0044`004e0049 00000000`00530057 00000000`00000000

*--> Code <--*

00007ffb`a51331b0 8b731049 8b7b1849 8be35dc3 cccccccc .s.I.{.I..].....

00007ffb`a51331c0 cccccccc cccccccc cccccccc cccccccc ................

00007ffb`a51331d0 48ff25f1 e70000cc cccccccc cccccccc H.%.............

00007ffb`a51331e0 ff25dae8 0000488d 05b37e01 00e90000 .%....H...~.....

00007ffb`a51331f0 00004889 4c240848 89542410 4c894424 ..H.L$.H.T$.L.D$

00007ffb`a5133200 184c894c 24204883 ec68660f 7f442420 .L.L$ H..hf..D$

*--> Stack <--*

000000a7`fb0ff858 00007ff7`56857d42 00000000`002c09f8 00000000`00000000 0000f9e6`00000000 B}.V......,.....................

000000a7`fb0ff878 00000000`00000000 00000201`bc8640e0 00007ff7`56681f31 00000000`00000001 .........@......1.hV............

000000a7`fb0ff898 00000000`00000000 00000201`bc8640e0 00000000`00000005 00007ff7`56681ec0 .........@................hV....

000000a7`fb0ff8b8 00007ff7`56810fb1 00000201`00000000 00000201`bc8640e0 00000000`00000000 ...V.............@..............

000000a7`fb0ff8d8 00000000`00000000 00000000`00000000 00007ffb`a9f73034 00000000`00000000 ................40..............

000000a7`fb0ff8f8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ff918 00007ffb`aacf3691 00000000`00000000 00000000`00000000 00000000`00000000 .6..............................

000000a7`fb0ff938 00000000`00000000 00000000`00000000 00007ffb`a72abb60 000000a7`fb0fe9d0 ................`.*.............

000000a7`fb0ff958 000000a7`fb0fe9d0 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ff978 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ff998 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ff9b8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ff9d8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ff9f8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffa18 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffa38 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffa58 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffa78 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffa98 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffab8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffad8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffaf8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffb18 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffb38 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffb58 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffb78 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffb98 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffbb8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffbd8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffbf8 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffc18 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000a7`fb0ffc38 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

*--> Error Logs <--*

NULL REWARD TRACK: 1539814B-617F-E211-8756-78E7D1936222

Model '0x08223a': Failed to resolve AimIK bone indices.

Model '0x080b24': Failed to resolve AimIK bone indices.

Model '0x082239': Failed to resolve AimIK bone indices.

Content is referencing a propID that doesn't exist propId='1866534343164330505'

Content is referencing a propID that doesn't exist propId='1252759201374077968'

Content is referencing a propID that doesn't exist propId='1279152552260207685'

Content is referencing a propID that doesn't exist propId='1279151573007664194'

Model '0x082240': Failed to resolve AimIK bone indices.

Model '0x08223f': Failed to resolve AimIK bone indices.

*--> DirectX Device Info <--*

VendorId = 0x10de

DeviceId = 0x1c02

Version = 24.21.0013.9836

Description = NVIDIA GeForce GTX 1060 3GB

Compat = 0x00100000

VidMem = 3072 MB

Inculpatus cedo.9234 · January 27, 2019

It's the module that's missing or corrupted. You can google it to find several sites to download or fix the file.

Good luck.

GW2 crashes, even in client

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Inaki.3924

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