Unable to purchase standard package

[aninjagirl.9034]

Hi Support,

 

While attempting to purchase the standard package (HoT and PoF Standard editions) from within the game, the transaction fails with the following error:

 

Unfortunately an error has occurred. Please try again later

 

It then kicks me back to the page that seems to want me to purchase the deluxe edition. When I click on the No Thanks and continue, I have to re-enter all of my payment information and then I get the same error.

 

I do not see this package available on the web site, either.

 

Any help?

 

Thanks!

 

EDIT: Found it on the website, but got "Payment Authorization Failed". Tried using a PayPal account instead of a credit card and got the same error

[aninjagirl.9034]

Ok, thanks. It looks like this was during the 8pm EDT switch-over. We tried again in-game at 8:30 and were successful.

[Inculpatus cedo.9234]

> @"aninjagirl.9034" said:

> Ok, thanks. It looks like this was during the 8pm EDT switch-over. We tried again in-game at 8:30 and were successful.

 

Just an FYI: This isn't the way to contact the CS Team. That would be via the 'Support' link above/below and then Submit a Ticket'.

Glad it worked out for you.