Can Arenanet help me to go back to my previous server?

[Earendil.8340]

Hi! good evening, I just want to know if I can go back to my previous server without using gems again. I am returning to the game after 3 months of absence and someone told me that this was possible, but I wasn't able to find information on the matter.

[Inculpatus cedo.9234]

No, Server Transfers cost Gems. Unless you want to delete all characters, then you can move the account at no cost.

[Rukario.1695]

You only get one free transfer, for your account lifetime, then after that you have to pay. There are no exceptions as far as I am aware beyond wiping the account clean.

[Inculpatus cedo.9234]

Here is some information:

https://wiki.guildwars2.com/wiki/Account#Home_world

 

And:

 

_As a free account, we’d be happy to transfer you (as a one-time service) to another non-full server if you selected the incorrect server upon creating your account; simply contact support and we’ll get it worked out!_

 

_On paid accounts, you can delete any active characters on the account to transfer to a different world for free (as long as it is not full), or you can purchase gems to transfer to a different world with all of your characters and progress intact. Note that any deleted characters will not be restored after taking advantage of the free transfer to a new server._

 

https://help.guildwars2.com/hc/en-us/articles/360000712327-I-Want-to-Close-My-ArenaNet-Account