Eurantien.4632 Posted May 29, 2019 Share Posted May 29, 2019 I keep getting this weird "crash" where my screen goes black. I still hear the music, still have the gw2 cursor that can move around, I think I can still blindly type to say things to people around me although I can't see anything. It has been happening for a couple months and I've even updated my graphics card drivers. Anyone else had this problem? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 29, 2019 Share Posted May 29, 2019 I get that screen after the notice that there's a connection issue. I've never had connection issues before (over the last nearly 7 years); it's just started this past few days/week. Black screen, cursor, audio...have to alt-tab and close the game with Windows. Link to comment Share on other sites More sharing options...
Daishi.6027 Posted May 29, 2019 Share Posted May 29, 2019 Some things I suggest: If you are hard wired you may want to replace the cable. If you are wireless you may need a new wifi adapter. You may also just need to move closer to your wifi or get a signal booster. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 30, 2019 Share Posted May 30, 2019 If it was a cable (or WiFi), wouldn't one lose connection in other situations other than just in Guild Wars 2? Link to comment Share on other sites More sharing options...
Santent.3647 Posted May 30, 2019 Share Posted May 30, 2019 This exact same thing has been happening to me for moths. I have not been able to find out why it's happening. Very frustrating. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted May 30, 2019 Share Posted May 30, 2019 * Your graphics card might be overheating. [Check its temperature](https://www.ccleaner.com/speccy "Check its temperature") (and that of your other hardware) after running the game. * If you are using Windows 10, make sure you have [DirectX 9.0c](https://www.microsoft.com/en-us/download/details.aspx?id=35 "DirectX 9.0c") and all its related files installed. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 30, 2019 Share Posted May 30, 2019 No overheating; already have the equivalent or newer version of DirectX 9c (according to the linked website). This only started recently. Never had connection issues before. Sigh. Link to comment Share on other sites More sharing options...
JustTrogdor.7892 Posted May 30, 2019 Share Posted May 30, 2019 > @"Inculpatus cedo.9234" said: > No overheating; already have the equivalent or newer version of DirectX 9c (according to the linked website). > This only started recently. Never had connection issues before. Sigh. Having the same issue recently as well. I've done all the trouble shooting steps. Kind of the same thing that was happening several weeks ago. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 30, 2019 Share Posted May 30, 2019 Ugh, it's really irritating. It's happening everywhere, no rhyme nor reason that I can ascertain. Happens when actively playing in combat, idly waiting for an event, in crowds, all alone, Core maps, newest maps, WvW....just ugh. Get "Lost connection to the Server" message, then black screen with GW2 cursor, and music. No way to do anything but alt-tab and close GW2 with Windows. Have flushed DNS and restarted router. Nothing has changed that I am aware of, other than new GW2 builds. Link to comment Share on other sites More sharing options...
JustTrogdor.7892 Posted May 30, 2019 Share Posted May 30, 2019 Yeah, I've missed out on some rewards because of it. I've been doing legendary bounties and a few times disco just before it is defeated and lost on elegy mosaics. Other times it's just annoying. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted May 30, 2019 Share Posted May 30, 2019 > @"Inculpatus cedo.9234" said: > I get that screen after the notice that there's a connection issue. Sorry, I should have made it clear that I responded to the OP. What you are experiencing is "normal". I have that happen, too, when I get a disconnect that is caused by my ISP. :) Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 30, 2019 Share Posted May 30, 2019 Might be normal for you; it's not normal for me. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted May 30, 2019 Share Posted May 30, 2019 > @"Inculpatus cedo.9234" said: > Might be normal for you; it's not normal for me. 1. I put "normal" in quotations marks, suggesting that it is not perceived as pleasant or normal. 2. It was referring to GW2's behavior in a case of connection loss on your ISP's end. 3. No, frequent disconnects or an unstable connection are _not_ normal, so I suggest you call your ISP to sort this out. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted May 30, 2019 Share Posted May 30, 2019 And I was referring to GW2's behavior when there is 'connection issue'; specifically the black screen. (That _is_ what this thread is addressing.) That is what is not "normal". Link to comment Share on other sites More sharing options...
Eurantien.4632 Posted May 31, 2019 Author Share Posted May 31, 2019 I don't think I get any connection error messages. It just does what is in the original post. That doesn't necessarily rule our shitty ISPs. I'm also skeptical of overheating. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now