GW2 doesn't start

[Makyura.7581]

Good Morning devs and all members of the community of gw2 ,

 

After 2 years I did not play, with the release of the new expansion, I decided to buy hot and pof and return to the world of tyria but:

after downloading the game 5 times with patches started

after reading various posts on forums and reddid

after reinstalling the video card drivers (2 weeks new)

after enabling the.netframework

after trying to start the game with the -windowed string

after reading that it might be a problem with msi afterburner or shore turner and updating them (i did not do it because i did not use these programs)

after having found around the web that could be a w10 creator update problem (but I do not find any solutions to that) ......

 

..... The game does not work, and I'm really angry, considering the 80 euro spent, for a game that does not work, or when i click on play the screen turns black and after 3/4 seconds I get a window written "Guild Wars 2 Game Client has stopped working" with the cancel button to search for possible problems that I absolutely have to click on if the PC crashes with the mouse cursor that has the icon as if the game is open but not allowing me to do nothing if you do not turn off the PC manually to turn it on again later. So I'm here to ask for help to solve the problem or at least a compensation.

 

The message that appears to me

 

 

 

If it can be helpful this is the hardware component of my pc:

 

Intel i5 6600k

msi gtx 1080ti

geil superluce 32gb RAM

SSD crucial 250 gb

WD blue hdd 1tb

Asus AC56U Modem

Windows 10 Pro 64bit

 

Appearance of answers in a short time.

Yours sincerely

Makyura

[Inculpatus cedo.9234]

You can contact the Tech CS Team via the 'Support' link above/below and 'Submit a Ticket' for assistance.

 

Good luck.

[Makyura.7581]

Problem Solved . I uninstalled the logitech gaming software, apparently, created a conflict with gw2