Deegan.6187 Posted July 13, 2019 Share Posted July 13, 2019 I was wondering if someone could help me out with the error below. I've been trying for hours to figure it out and I give up. Thanks! *--> Crash <--* Exception: c0000005 Memory at address 00000000`00000220 could not be read App: Gw2-64.exe Pid: 8748 Cmdline: BaseAddr: 00007FF7B16F0000 ProgramId: 101 Build: 61760 Module: atiumd64.dll When: 2019-07-13T01:56:21Z 2019-07-12T20:56:21-05:00 Uptime: 0 days 0:00:00 Flags: 0 *--> System <--* Name: DESKTOP-PM32JL7 IpAddr: 192.168.0.113 Processors: 12 [AuthenticAMD:15:1:0] OSVersion: Windows 10.0 (64 bit) *--> System Memory <--* Physical: 12679MB/16315MB 77% Paged: 11255MB/19259MB 58% Virtual: 134213454MB/134217727MB 3% Load: 22% CommitTotal: 8004MB CommitLimit: 19259MB CommitPeak: 8045MB SystemCache: 3165MB HandleCount: 70619 ProcessCount: 155 ThreadCount: 2179 *--> Process Memory <--* Private: 17MB WorkingSet: 21MB PeakWorkingSet: 21MB PageFaults: 6422 *--> Memory Category Usage (Inclusive) <--* [Category] [size(MB)] [Count] Root 6.34 1341 Uncategorized 6.02 1287 Programmer Data 0.32 54 I/O 0.29 2 File Service 0.29 2 Engine 0.01 5 Model-Programmer 0.01 1 Collections 0.01 21 Dictionary 0.01 20 UI 0.00 17 Gr 0.00 2 Gr Texture 0.00 1 Networking 0.00 3 Msg 0.00 3 Web Browser 0.00 3 Audio 0.00 2 String 0.00 3 Gr Umbra 0.00 1 Services 0.00 2 Packfile 0.00 0 Debugging 0.00 0 Paged Image 0.00 0 Threading 0.00 0 Xml 0.00 0 *--> Memory Category Usage (Exclusive) <--* [Category] [size(MB)] [Count] Uncategorized 6.02 1287 File Service 0.29 2 Model-Programmer 0.01 1 Dictionary 0.01 20 UI 0.00 14 Gr Texture 0.00 1 Msg 0.00 3 Web Browser 0.00 3 Collections 0.00 1 Audio 0.00 2 String 0.00 3 Gr Umbra 0.00 1 Services 0.00 2 Programmer Data 0.00 1 Gr 0.00 0 I/O 0.00 0 Engine 0.00 0 Networking 0.00 0 Dynamic Geo 0.00 0 Packfile 0.00 0 Debugging 0.00 0 Paged Image 0.00 0 Threading 0.00 0 Xml 0.00 0 [DbgHelp.dll is C:\WINDOWS\SYSTEM32\dbghelp.dll] [DbgHelp.dll version 10.0.18362.1 (64/32-bit compatible)] *--> Thread 0x1860 <--* *--> Trace <--* Pc Rt : Args 00007ffd`6936f0b3 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`6936fa94 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`69354561 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`6a03d0f9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`5b9d8151 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`5b9d42eb 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`5b9d5641 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`5b9d4d3e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`5b9d10dd 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`b1ba915f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`b1ba9a7d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`b1ba9b97 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`b19bc835 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`b1b8bf1e 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`b1b8bf7a 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ff7`b1b56258 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`9bd17bd4 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 00007ffd`9dc6ce71 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 *--> Thread registers <--* rax=0000007fa34fcd28 rbx=000002015f470088 rcx=000002015f470088 rdx=0000000000000000 rsi=0000000000000000 rdi=000002015f470088 rip=00007ffd6936f0b3 rsp=0000007fa34fcc70 rbp=0000007fa34fccc9 r8=0000000000000000 r9=0000000000000001 r10=000002015ca10000 r11=0000007fa34fcba0 r12=000002015ebc63c8 r13=0000000000005002 r14=000002015eff0868 r15=0000000000000000 cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010202 rax-32 0000007FA34FCD08 00000000`00005002 0000007f`a34fcf60 00000201`5ebc63c8 0000007f`a34fce30 rax +0 0000007FA34FCD28 00007ffd`6936fa94 00000201`5f4880c8 00000201`5f470088 00000201`5f470088 rax+32 0000007FA34FCD48 00000000`00000000 00000000`00000001 00007ffd`8e18a418 0000007f`2600082e rbx-32 000002015F470068 00000201`5f488fe0 00000000`00000000 08011300`39d214c3 00000000`00000002 rbx +0 000002015F470088 00000201`5eff0868 00000201`5ea48ce0 00007ffd`6a03e7f8 00007ffd`6a03e954 rbx+32 000002015F4700A8 00007ffd`6a03e988 00007ffd`6a03e9b8 00000000`00000000 00007ffd`6a03e9e0 rcx-32 000002015F470068 00000201`5f488fe0 00000000`00000000 08011300`39d214c3 00000000`00000002 rcx +0 000002015F470088 00000201`5eff0868 00000201`5ea48ce0 00007ffd`6a03e7f8 00007ffd`6a03e954 rcx+32 000002015F4700A8 00007ffd`6a03e988 00007ffd`6a03e9b8 00000000`00000000 00007ffd`6a03e9e0 *--> Code <--* 00007ffd`6936f093 a14881ec a0000000 48837908 004c8b31 .H......H.y..L.1 00007ffd`6936f0a3 48897808 488bf949 8bb6983c 00007441 H.x.H..I...<..tA 00007ffd`6936f0b3 83be2002 00000175 5b4983be 08540000 .. ....u[i...T.. 00007ffd`6936f0c3 00752eb9 64020000 e84096ff ff488b0f .u..d....@...H.. 00007ffd`6936f0d3 48898108 54000048 8b0f4883 b9085400 H...T..H..H...T. 00007ffd`6936f0e3 0000740d e8c47406 00488bcf e8acd805 ..t...t..H...... *--> Stack <--* 0000007f`a34fcc70 00000000`00000000 0000007f`a34fcf60 00000000`00000000 00007ffd`69352d9d ........`.O..............-5i.... 0000007f`a34fcc90 00000201`5eff0af0 0000007f`a34fcd08 00000000`8007000e 00000201`5ca1afb4 ...^......O................\.... 0000007f`a34fccb0 00000201`5eff0af0 00000000`00003a00 00000000`000003ff 00007ffd`69354470 ...^.....:..............pD5i.... 0000007f`a34fccd0 00000000`000003ff 00000201`5eff0868 00005002`00000007 00007ffd`6a05aa10 ........h..^.........P.....j.... 0000007f`a34fccf0 00000000`0000007f 00000000`00005002 00000000`00000000 00000000`00005002 .........P...............P...... 0000007f`a34fcd10 0000007f`a34fcf60 00000201`5ebc63c8 0000007f`a34fce30 00007ffd`6936fa94 `.O......c.^....0.O.......6i.... 0000007f`a34fcd30 00000201`5f4880c8 00000201`5f470088 00000201`5f470088 00000000`00000000 ..H_......G_......G_............ 0000007f`a34fcd50 00000000`00000001 00007ffd`8e18a418 0000007f`2600082e 00007ffd`8e073557 ...................&....W5...... 0000007f`a34fcd70 00007ffd`2600082e 00000201`5ebcf5d8 00000000`f10000f1 00000000`000008c0 ...&.......^.................... 0000007f`a34fcd90 00000000`f80007ff 00000000`00000000 00000000`0000000d 00000000`000008d0 ................................ 0000007f`a34fcdb0 00000000`00000000 00000000`00003928 00000000`00000000 00000000`00000000 ........(9...................... 0000007f`a34fcdd0 00000000`0000007f 00000000`00003930 00000201`5eff0000 00007ffd`9dc3ba4b ........09.........^....K....... 0000007f`a34fcdf0 00000201`5eff0000 00000000`00000002 00000000`00003928 00000000`00003930 ...^............(9......09...... 0000007f`a34fce10 00000000`00000000 0000007f`a34fcf00 00000201`5f470080 00000000`00000000 ..........O.......G_............ 0000007f`a34fce30 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 0000007f`a34fce50 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 0000007f`a34fce70 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 0000007f`a34fce90 0000007f`00000000 00007ffd`9dc26900 00000000`00000000 00000000`00000000 .........i...................... 0000007f`a34fceb0 00000000`00005002 00000201`5ebc63c8 00000201`5ebcdb10 00000000`00000000 .P.......c.^.......^............ 0000007f`a34fced0 00000000`00000000 00000201`5eff0868 00000000`8007000e 00000201`5f470088 ........h..^..............G_.... 0000007f`a34fcef0 00000201`5ebcdb10 00007ffd`69354561 00000201`00000003 00000201`5ebc5960 ...^....aE5i............`Y.^.... 0000007f`a34fcf10 00000000`8007000e 00000201`5eff0868 00000000`00000000 00007ffd`6a03d0f9 ........h..^...............j.... 0000007f`a34fcf30 00000201`5ebc5960 00000000`00000000 0000007f`a34fd070 00000201`5ea48ce0 `Y.^............p.O........^.... 0000007f`a34fcf50 00000000`00000040 00007ffd`5b9d7b92 00000201`5ea48ce0 00005002`00000007 @........{.[.......^.........P.. 0000007f`a34fcf70 00000201`5ea48f10 00000000`00000000 0000007f`00000000 00000000`00000000 ...^............................ 0000007f`a34fcf90 00000000`00000000 00000000`00000000 00007ffd`00000000 0000007f`a34fd300 ..........................O..... 0000007f`a34fcfb0 00007ffd`00000000 00000000`00200000 00000201`5ebc63f0 00007ffd`5b9d8151 .......... ......c.^....Q..[.... 0000007f`a34fcfd0 00000201`5ebc5960 0000007f`a34fd0d0 00000000`400000c0 00007ffd`8e070f10 `Y.^......O........@............ 0000007f`a34fcff0 0000007f`a34fd2b0 00000000`00000000 0000000b`400000c0 0000007f`a34fd01c ..O................@......O..... 0000007f`a34fd010 00000000`00000004 00000000`00000000 00000000`00000000 00000000`00000000 ................................ 0000007f`a34fd030 0000007f`a34fd100 00000000`00000000 00000201`5f067f28 00005002`00000007 ..O.............(.._.........P.. 0000007f`a34fd050 0000007f`a34fd0d0 00000201`5ebc63c8 00000000`00005002 00000000`00000000 ..O......c.^.....P.............. 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Inculpatus cedo.9234 Posted July 13, 2019 Share Posted July 13, 2019 The issue seems to be atiumd64.dll Perhaps, reinstall/update your ATI graphics files. https://www.google.com/search?client=firefox-b-1-d&q=atiumd64.dll Good luck. Link to comment Share on other sites More sharing options...
Deegan.6187 Posted July 13, 2019 Author Share Posted July 13, 2019 Thank you for the help! This was the problem. In case anyone else runs into this problem here are the steps I took. I uninstalled my AMD software > restarted the computer > downloaded the new drivers/installed them > restarted the computer > download the GW2 client. Everything is working as normal. Thank you again. This is a brand new build with a new AMD gfx card. I was beginning to think something was wrong... Link to comment Share on other sites More sharing options...
Cappi.9742 Posted July 15, 2019 Share Posted July 15, 2019 > @"Deegan.6187" said: > Thank you for the help! This was the problem. > > In case anyone else runs into this problem here are the steps I took. I uninstalled my AMD software > restarted the computer > downloaded the new drivers/installed them > restarted the computer > download the GW2 client. > > Everything is working as normal. Thank you again. This is a brand new build with a new AMD gfx card. I was beginning to think something was wrong... This fixed it for me with Sapphire 5700 xt as well, thanks dude. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted July 15, 2019 Share Posted July 15, 2019 You are most welcome, sis. Link to comment Share on other sites More sharing options...
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