bkv.2371 Posted September 7, 2019 Share Posted September 7, 2019 My internet is fine, my ping is fine, but once daily I get Err7 connection error, this always happens in a ranked game that is preferably very close. I then need to restart the game and by then my team has lost. What options do I have except uninstalling this piece of garbarge? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 7, 2019 Share Posted September 7, 2019 Have you used a program like PingPlotter to find just where the connection issues lay? Link to comment Share on other sites More sharing options...
TamX.1870 Posted September 8, 2019 Share Posted September 8, 2019 > @"bkv.2371" said: > My internet is fine, my ping is fine, but once daily I get Err7 connection error, this always happens in a ranked game that is preferably very close. I then need to restart the game and by then my team has lost. What options do I have except uninstalling this piece of garbarge? Are you sure it is the game, and not your ISP? As it initially sounds like the problem is somewhere between your keyboard and GW2 server, as otherwise we others would have observed similar behaviour. I haven't observed DC'ing (from any content) for long, long time. If you can't locate the problem, or you locate it to your ISP or its international service providers and can not change that, then I think that playing any group content will be very frustrating and you probably uninstall the game. Link to comment Share on other sites More sharing options...
bkv.2371 Posted September 8, 2019 Author Share Posted September 8, 2019 > @"Inculpatus cedo.9234" said: > Have you used a program like PingPlotter to find just where the connection issues lay? What do I connect to for EU? "auth1.101.arenanetworks.com"? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted September 8, 2019 Share Posted September 8, 2019 You find the IP address of the map you are having issue with (by typing /IP in the chat window). Link to comment Share on other sites More sharing options...
bkv.2371 Posted September 19, 2019 Author Share Posted September 19, 2019 just had my daily dc again, internet does not disconnect, just gwé tried several map ip's in pingplotter all without packet loss Link to comment Share on other sites More sharing options...
Foxxy.2476 Posted September 26, 2019 Share Posted September 26, 2019 Same problem here - DC all the time with error code 7 connection loss... over and over and over... once a week or so... 24 hrs then solves itself....wth? And yes... tried all the suggestions above...nada Link to comment Share on other sites More sharing options...
inuraichi.6178 Posted September 26, 2019 Share Posted September 26, 2019 It would help if you send in a ticket about this. GW2 keeps thinking it's something wrong with our computers instead of them and if everyone with connection issues started sending in tickets they might be inclined to finally look in the mirror. Link to comment Share on other sites More sharing options...
bkv.2371 Posted September 27, 2019 Author Share Posted September 27, 2019 The first 3 replies they feed you with standardised answers then they go silent. I attached my log like they asked 2 weeks ago, they didn't say anything about this, just standardised bs. Link to comment Share on other sites More sharing options...
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