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A serious error has occurred that prevents the program from continuiing to run


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Hello everybody!

 

Since yesterday I have a crash of the luncher which give me an error (see the image).

I tried to repair the game but I had the same problem, so I decided to unistall it to redownload it.

Now I'm trying to launch Gw2Setup-64.exe and I am getting this error:

I don't really know what to do..

Thx for reading me :)

 

The image : https://ibb.co/sq1r01F

 

*--> Crash <--*

Assertion: m_readOffset + m_readLength <= m_totalBytes

File: ..\..\..\Services\File3\FileArchive.cpp(1057)

App: Gw2-64.exe

Pid: 11748

Cmdline:

BaseAddr: 00007FF78B8C0000

ProgramId: 101

Build: 61760

When: 2019-10-18T17:51:36Z 2019-10-18T19:51:36+02:00

Uptime: 0 days 0:00:00

Flags: 0

 

*--> System <--*

Name: DESKTOP-3NSUS57

IpAddr: 192.168.1.50

Processors: 12 [GenuineIntel:6:14:10]

OSVersion: Windows 10.0 (64 bit)

 

*--> System Memory <--*

Physical: 10580MB/16230MB 65%

Paged: 11793MB/18662MB 63%

Virtual: 134213168MB/134217727MB 3%

Load: 34%

CommitTotal: 6869MB

CommitLimit: 18662MB

CommitPeak: 8733MB

SystemCache: 5707MB

HandleCount: 77535

ProcessCount: 187

ThreadCount: 2369

 

*--> Process Memory <--*

Private: 92MB

WorkingSet: 46MB

PeakWorkingSet: 52MB

PageFaults: 40158

 

*--> Memory Category Usage (Inclusive) <--*

[Category] [size(MB)] [Count]

Root 58.59 4792

Programmer Data 40.41 231

I/O 39.42 37

Asset Service 33.04 5

Uncategorized 12.07 4492

Collide Havok 6.11 69

Collide 6.11 69

Download 5.56 4

File Service 0.78 7

Engine 0.73 14

Gr 0.71 4

Gr Img 0.71 2

Networking 0.11 14

Event 0.07 2

Archive 0.04 20

Game 0.04 53

Collections 0.02 55

Content 0.02 1

Threading 0.01 15

Dictionary 0.01 23

Model-Programmer 0.01 1

BTree 0.00 6

CharClient 0.00 5

Services 0.00 8

 

*--> Memory Category Usage (Exclusive) <--*

[Category] [size(MB)] [Count]

Asset Service 33.04 5

Uncategorized 12.07 4492

Collide Havok 6.11 69

Download 5.56 4

File Service 0.78 7

Gr Img 0.71 2

Networking 0.11 9

Event 0.07 2

Archive 0.04 20

Game 0.02 43

Content 0.02 1

Threading 0.01 15

Dictionary 0.01 23

Model-Programmer 0.01 1

Collections 0.01 25

Engine 0.01 6

BTree 0.00 6

CharClient 0.00 5

Services 0.00 8

Text 0.00 1

UI 0.00 14

Programmer Data 0.00 2

File Core 0.00 1

String 0.00 10

 

[DbgHelp.dll is C:\Windows\SYSTEM32\dbghelp.dll]

[DbgHelp.dll version 10.0.17763.1 (64/32-bit compatible)]

 

*--> SerialLoader0 Thread 0x127c <--*

 

*--> Trace <--*

Pc Rt : Args

00007ff7`8bbaae2c 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`8bcedfb6 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`8bcf1630 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`8bccbfb8 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`8bccc91d 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`8bd1c135 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`8bba1aa9 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`8bd2818f 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ff7`8bd28336 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffc`8ae57974 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

00007ffc`8b04a271 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000

 

*--> Thread registers <--*

rax=0000000000000001 rbx=00007ff78caef4f0 rcx=000000e7073ff6f0

rdx=00007ff78caef4f0 rsi=0000000000000421 rdi=00007ff78caef728

rip=00007ff78bbaadcd rsp=000000e7073ff690 rbp=0000000000001007

r8=0000000000000421 r9=000000e7073ffbb0 r10=0000000000000000

r11=000000e7073ffbb0 r12=0000000000000000 r13=0000000000000000

r14=0000023955b32080 r15=0000000000000000

cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00000202

 

rbx-32 00007FF78CAEF4D0 00007ff7`8bcee8f0 00007ff7`8b9e3080 00007ff7`8bcf1370 00007ff7`8bcf0380

rbx +0 00007FF78CAEF4F0 2e2e5c2e`2e5c2e2e 65636976`7265535c 5c33656c`69465c73 68637241`656c6946

rbx+32 00007FF78CAEF510 00707063`2e657669 2e657565`75715f6d 3d202928`64616548 00004c4c`554e203d

rcx-32 000000E7073FF6D0 00007ff7`8bbaadcd 000000e7`073ff690 00000000`00001007 00000239`53b20000

rcx +0 000000E7073FF6F0 00000239`55ae0000 00007ffc`8aff6fad 00000239`53b20150 feeefeee`feeefeee

rcx+32 000000E7073FF710 00000239`55ccccd0 00007ffc`8b026a03 00001f80`0010000f 0053002b`002b0033

rdx-32 00007FF78CAEF4D0 00007ff7`8bcee8f0 00007ff7`8b9e3080 00007ff7`8bcf1370 00007ff7`8bcf0380

rdx +0 00007FF78CAEF4F0 2e2e5c2e`2e5c2e2e 65636976`7265535c 5c33656c`69465c73 68637241`656c6946

rdx+32 00007FF78CAEF510 00707063`2e657669 2e657565`75715f6d 3d202928`64616548 00004c4c`554e203d

r9-32 000000E7073FFB90 00000000`00000000 00007ff7`8c6f40a0 00000000`00000000 000000e7`073ffcf0

r9 +0 000000E7073FFBB0 00000000`00001007 00007ff7`8bb9dc2e 00003727`eb5017ea 00000239`55772340

r9+32 000000E7073FFBD0 00000000`000000a8 00000239`55772340 00000000`0210aeec 00007ff7`8bcedfb6

 

*--> Code <--*

00007ff7`8bbaadad 488bf948 8d0d2915 6801418b f0488bda H..H..).h.A..H..

00007ff7`8bbaadbd e8de8dfe ff488d4c 2460ff15 6395ed00 .....H.L$`..c...

00007ff7`8bbaadcd 488b8424 58010000 48c74424 30000000 H..$X...H.D$0...

00007ff7`8bbaaddd 00488944 2440488b 8424f800 00004885 .H.D$@H..$....H.

00007ff7`8bbaaded db488944 2448488b 84240001 00004c8d .H.D$HH..$....L.

00007ff7`8bbaadfd 05eed6ee 00488944 2450488d 4424604c .....H.D$PH.D$`L

 

*--> Stack <--*

000000e7`073ff690 00000000`00000000 00000000`00000000 000000e7`05b6b000 000000e7`41000041 ........................A..A....

000000e7`073ff6b0 000000e7`073ff6d0 000000e7`073ff6f0 00000000`00000000 00007ffc`75b741c6 ..?.......?..............A.u....

000000e7`073ff6d0 00007ff7`8bbaadcd 000000e7`073ff690 00000000`00001007 00000239`53b20000 ..........?................S9...

000000e7`073ff6f0 00000239`55ae0000 00007ffc`8aff6fad 00000239`53b20150 feeefeee`feeefeee ...U9....o......P..S9...........

000000e7`073ff710 00000239`55ccccd0 00007ffc`8b026a03 00001f80`0010000f 0053002b`002b0033 ...U9....j..............3.+.+.S.

000000e7`073ff730 00000202`002b002b 00000000`0000c42f 00000000`0000c42f 00007ffc`8aff88b3 +.+...../......./...............

000000e7`073ff750 00000239`53b20000 00000239`55ae0000 00000239`55ccffc0 00000000`00000001 ...S9......U9......U9...........

000000e7`073ff770 000000e7`073ff6f0 00007ff7`8caef4f0 00007ff7`8caef4f0 000000e7`073ff690 ..?.......................?.....

000000e7`073ff790 00000000`00001007 00000000`00000421 00007ff7`8caef728 00000000`00000421 ........!.......(.......!.......

000000e7`073ff7b0 000000e7`073ffbb0 00000000`00000000 000000e7`073ffbb0 00000000`00000000 ..?...............?.............

000000e7`073ff7d0 00000000`00000000 00000239`55b32080 00000000`00000000 00007ff7`8bbaadcd ......... .U9...................

000000e7`073ff7f0 00000000`0000027f 00000000`00000000 00000000`00000000 0000ffff`00001f80 ................................

000000e7`073ff810 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000e7`073ff830 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000e7`073ff850 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000e7`073ff870 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000e7`073ff890 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000e7`073ff8b0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000e7`073ff8d0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000e7`073ff8f0 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000e7`073ff910 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000e7`073ff930 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000e7`073ff950 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000e7`073ff970 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 ................................

000000e7`073ff990 00000000`00000000 00000000`000c0020 00000000`00000000 00007ffc`8b055678 ........ ...............xV......

000000e7`073ff9b0 00000000`0000042d 00000239`53b26310 00000000`0000001f 00000000`00000001 -........c.S9...................

000000e7`073ff9d0 00000239`55d8ccf0 00000239`55ccccd0 00000239`53b20000 00007ffc`8aff4f91 ...U9......U9......S9....O......

000000e7`073ff9f0 00000000`00000000 00000239`53b20000 00000000`00000000 00000239`53aa0000 ...........S9..............S9...

000000e7`073ffa10 00000000`41000041 00000000`00000000 00000239`55801350 00000000`00000000 A..A............P..U9...........

000000e7`073ffa30 00001f80`00100001 00000239`53aa2580 00000239`53aa0cc0 00000000`00000004 .........%.S9......S9...........

000000e7`073ffa50 00000000`000000a0 00000000`00001bf8 00000000`00000000 00000000`00000098 ................................

000000e7`073ffa70 00000000`00000000 00000000`00000004 00000000`000000a0 00000000`00000000 ................................

 

 

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