Pax.8692 Posted March 17, 2020 Share Posted March 17, 2020 It won't keep me logged in to submit a ticket. I click support, I get an option to submit ticket, and it says please log in. I log in and it brings me back to guildwars2.com home page. Keeps doing this for me. Link to comment Share on other sites More sharing options...
Pax.8692 Posted March 17, 2020 Author Share Posted March 17, 2020 I submitted an anonymous ticket with my display name in the title. But this is still an ongoing issue for me. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 18, 2020 Share Posted March 18, 2020 You can ask the CS Team to assist you with the logging in (for tickets) issue. Link to comment Share on other sites More sharing options...
Pax.8692 Posted March 18, 2020 Author Share Posted March 18, 2020 > @"Inculpatus cedo.9234" said: > You can ask the CS Team to assist you with the logging in (for tickets) issue. I can log in fine. The website itself kicks me out after I am logged in and click on the "Support" button. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 18, 2020 Share Posted March 18, 2020 They will help you with the 'loop' log-in issue. Link to comment Share on other sites More sharing options...
Pax.8692 Posted March 19, 2020 Author Share Posted March 19, 2020 How do I get into contact with them? Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 19, 2020 Share Posted March 19, 2020 Submit a Ticket using the 'Anonymous' option. You should receive an almost immediate response to the email listed in your ticket. You can reply to that email. (Check spam/junk folders if you don't see it.) Link to comment Share on other sites More sharing options...
Pax.8692 Posted March 19, 2020 Author Share Posted March 19, 2020 > @"Pax.8692" said: > I submitted an anonymous ticket with my display name in the title. > > But this is still an ongoing issue for me. Did that two days ago. Still nothing. Don't think the almost immediate response time is accurate haha. Link to comment Share on other sites More sharing options...
Inculpatus cedo.9234 Posted March 19, 2020 Share Posted March 19, 2020 Then, your email provider is subverting the emails or someone else has gained access to your email. The response is automatic. You can try submitting another ticket using a different email address. Good luck. Link to comment Share on other sites More sharing options...
Pax.8692 Posted March 19, 2020 Author Share Posted March 19, 2020 It's been resolved. Apparently when I submitted a ticket before to change my account email, my support email wasn't updated. They took care of it right away. Link to comment Share on other sites More sharing options...
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