Account & Technical Support

4,048 topics in this forum

1. Character Screen Fails to load

   By Rhizo.5089, January 7, 2020
   • 4 replies
   • 104 views
   • 
   • Electra.7530
   • June 14, 2020

2. Mouse keybinds not registering

   By Hero Of Time.6129, June 10, 2020
   • 1 reply
   • 41 views
   • 
   • Rockhound.9605
   • June 13, 2020

3. How do I scare off my paying customers?

   By Markus.6492, June 13, 2020
   • 2 replies
   • 151 views
   • 
   • Markus.6492
   • June 13, 2020

4. Anet hasnt been responding my ticket for a week. I can’t login the game

   By doomthrust.5930, June 10, 2020
   • 10 replies
   • 385 views
   • 
   • Raidon.5370
   • June 13, 2020

5. Ticket respond time after the initial respond ?

   By Pinkwine.3841, June 7, 2020
   • 12 replies
   • 181 views
   • 
   • Inculpatus cedo.9234
   • June 13, 2020

6. Level 80 boost failed

   By Abaros.6784, June 11, 2020
   • 8 replies
   • 375 views
   • 
   • Headhunter.4796
   • June 13, 2020

7. Massive Lag Spikes, Massive ping , disconnects ... 1 2

   By Faggins.3476, March 31, 2020
   • 37 replies
   • 3.8k views
   • 
   • Damilk.3024
   • June 12, 2020

8. video card crash?

   By Wicked.5479, April 2, 2020
   • 13 replies
   • 377 views
   • 
   • crepuscular.9047
   • June 12, 2020

9. Ticket Response

   By Swift.9786, June 4, 2020
   • 12 replies
   • 401 views
   • 
   • Greg.7086
   • June 11, 2020

10. Blackscreen without any warning; constantly crash while playing Stronghold of the faithful

    By Maria Murtor.7253, May 29, 2020
    • 7 replies
    • 94 views
    • 
    • Maria Murtor.7253
    • June 11, 2020

11. Submitted a ticket 12 days ago

    By Skyline Crash.6254, June 11, 2020
    • 2 replies
    • 85 views
    • 
    • Inculpatus cedo.9234
    • June 11, 2020

12. Having connection issues in-game

    By Mastahkitz.2560, June 5, 2020
    • 7 replies
    • 251 views
    • 
    • CyberneticRanger.9170
    • June 10, 2020

13. When submitting a Support Ticket when does it show up in the Ticket Tracker?

    By KyreneZA.8617, June 10, 2020
    • 1 reply
    • 66 views
    • 
    • Inculpatus cedo.9234
    • June 10, 2020

14. The wrong report still exists. When I open Build. Prompt error. The game crashed.

    By Flee.5602, June 10, 2020
    • 3 replies
    • 147 views
    • 
    • PhantomSpirit.9157
    • June 10, 2020

15. Guild Wars 2 Forum: The Library - Account & Technical Support

    By Stephane Lo Presti.7258, April 10, 2019
    • 2 replies
    • 4.7k views
    • 
    • Dan.9304
    • June 9, 2020

16. Password reset link not even 3 hours old but its expired already. Customer support is a joke

    By LustForLife.9408, June 9, 2020
    • 2 replies
    • 140 views
    • 
    • LustForLife.9408
    • June 9, 2020

17. Action Camera Cursor Difficult to See

    By Mephistophles.6918, June 9, 2020
    • 3 replies
    • 41 views
    • 
    • Mephistophles.6918
    • June 9, 2020

18. Incorrect password after update.

    By Thevi.7530, June 9, 2020
    • 2 replies
    • 73 views
    • 
    • Thevi.7530
    • June 9, 2020

19. Razer mouse program issue

    By Mearra.5213, June 9, 2020
    • 4 replies
    • 63 views
    • 
    • TinkTinkPOOF.9201
    • June 9, 2020

20. Game Freezing and Auto Hard Restarting Laptop

    By Sombra.2805, June 5, 2020
    • 3 replies
    • 98 views
    • 
    • crepuscular.9047
    • June 9, 2020

21. Campsites

    By axelevans.7829, June 8, 2020
    • 2 replies
    • 41 views
    • 
    • Inculpatus cedo.9234
    • June 8, 2020

22. Login issue error- 3023:1012:6:353

    By Kudlaty.8354, June 4, 2020
    • 6 replies
    • 249 views
    • 
    • DinoToss.4810
    • June 8, 2020

23. Shared Inventory Slot / Level-80 Boost from HoT

    By Exhale.6541, June 8, 2020
    • 2 replies
    • 45 views
    • 
    • Hannelore.8153
    • June 8, 2020

24. Lag spikes and disconnects

    By Mavrande.5849, June 5, 2020
    • 4 replies
    • 187 views
    • 
    • CyberneticRanger.9170
    • June 8, 2020

25. Game crash notice every time I close the game

    By Sanguine.9130, June 7, 2020
    • 2 replies
    • 33 views
    • 
    • Inculpatus cedo.9234
    • June 7, 2020