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Account & Technical Support

Technical support for game and account issues. 

4,048 topics in this forum

  1. Buyer's remorse - mistlock sanctuary pass and shared bag slot

    By castlemanic.3198,
    • 7 replies
    • 151 views

  2. Connectivity Issues/Crashes

    By Yanamarie.7860,
    • 1 reply
    • 79 views

  3. accentially bought an outfit twice, please help to cancel the last transaction and send me back gems

    By eulaula.7168,
    • 5 replies
    • 241 views

  4. Code: 5:11:3:159:101 in Tangled Depths

    By Tashfeerman.7190,
    • 1 reply
    • 55 views

  5. Can't log into GW2

    By Game of Bones.8975,
    • 1 reply
    • 81 views

  6. Today's login: Was not asked for authentication code

    By Dreamy Lu.3865,
    • 3 replies
    • 123 views

  7. How much time to wait with new account ?

    By OrabilisArabella.8429,
    • 3 replies
    • 353 views

  8. GM can restored my account without my permission? [Resolved]

    By lynx.5340,
    • 3 replies
    • 241 views

  9. Game won't launch [Resolved]

    By quaintpancake.2597,
    • 2 replies
    • 253 views

  10. $100 worth of refunds on paypal, not sure why? [Resolved]

    By hiimtwit.1935,
    • 8 replies
    • 481 views

  11. No sound during game [Resolved]

    By Alik.9651,
    • 2 replies
    • 386 views

  12. Event Inactivity Messages

    By carrolltech.9215,
    • 3 replies
    • 91 views

  13. Extremely slow download

    By polvere.2805,
    • 9 replies
    • 10.1k views

  14. Connexion lags

    By lpeyramaure.2465,
    • 1 reply
    • 41 views

  15. Unable to login to Support to submit ticket

    By Siliconmana.3816,
    • 1 reply
    • 63 views

  16. Error Code = 7:11:3:191:101

    By Hitman.5829,
    • 2 replies
    • 400 views

  17. 60 or less FPS on i7 8700 with GTX 1070Ti + SSD 1 2 3

    By InvisibleRasta.7865,
    • 66 replies
    • 2.1k views

  18. Dredgehaunt cliffs massive fps drop

    By Catastrophe.2407,
    • 0 replies
    • 31 views

  19. I am experiencing strange disconnects every day without fail with seemingly no reason.

    By aidenoconner.7981,
    • 2 replies
    • 85 views

  20. Black Screen, game still running in background

    By Kraxammer.2963,
    • 1 reply
    • 73 views

  21. Account item history question.

    By AoTsuki.8675,
    • 2 replies
    • 64 views

  22. ok

    By PhilGer.7608,
    • 12 replies
    • 133 views

  23. Can Support restore placements of guild hall decorations?

    By Mantrix.8329,
    • 3 replies
    • 63 views

  24. Can't Buy Gems

    By ChaoticMayhem.6730,
    • 3 replies
    • 205 views

  25. bought not updated

    By GENGIS D ARAGONA.7249,
    • 1 reply
    • 31 views
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