Account & Technical Support

4,048 topics in this forum

1. Closing my account

   By Juno.5761, August 4, 2018
   • 8 replies
   • 361 views
   • 
   • Illconceived Was Na.9781
   • August 4, 2018

2. Sms authentiaction for my guild wars 1 account.

   By dragon.1239, August 4, 2018
   • 1 reply
   • 46 views
   • 
   • Inculpatus cedo.9234
   • August 4, 2018

3. Purchased Path of Fire; got charged twice and still have not gained access to it.

   By Plagueis.9672, August 4, 2018
   • 3 replies
   • 171 views
   • 
   • Plagueis.9672
   • August 4, 2018

4. What's up with the disconnects in Eternal Coliseum Today?

   By narcx.3570, August 3, 2018
   • 0 replies
   • 27 views
   • 
   • narcx.3570
   • August 3, 2018

5. GW2 crashes frequently

   By Hero Phalanx.9406, July 29, 2018
   • 10 replies
   • 225 views
   • 
   • Hero Phalanx.9406
   • August 3, 2018

6. Ticket 6971909 submitted 6/24 and still no response.

   By Tumatan.4286, July 13, 2018
   • 17 replies
   • 481 views
   • 
   • nxsage.6578
   • August 2, 2018

7. I can't update game

   By Necc.4207, August 1, 2018
   • 7 replies
   • 61 views
   • 
   • Necc.4207
   • August 2, 2018

8. Frequent crashes since last patch

   By BlitzX.4039, August 1, 2018
   • 1 reply
   • 55 views
   • 
   • Inculpatus cedo.9234
   • August 1, 2018

9. Arena Net ignoring support tickets? 1 2

   By CounterCookie.9403, January 13, 2018
   • 36 replies
   • 2.9k views
   • 
   • Gaile Gray.6029
   • August 1, 2018

10. Query regarding upgrading a free to play account

    By Remus Darkblight.1673, August 1, 2018
    • 3 replies
    • 63 views
    • 
    • Remus Darkblight.1673
    • August 1, 2018

11. Lions Arch problem

    By Miroo.6314, July 31, 2018
    • 1 reply
    • 104 views
    • 
    • Gaile Gray.6029
    • August 1, 2018

12. Access to NA servers from China?

    By JamesT.3645, July 26, 2018
    • 3 replies
    • 198 views
    • 
    • Gaile Gray.6029
    • August 1, 2018

13. account locked

    By Delgotta.3817, August 1, 2018
    • 5 replies
    • 154 views
    • 
    • Inculpatus cedo.9234
    • August 1, 2018

14. Overzealous filter?

    By Bladezephyr.5714, July 30, 2018
    • 2 replies
    • 111 views
    • 
    • Gaile Gray.6029
    • August 1, 2018

15. New player, what to expect from Customer Support.

    By Minami.3162, July 31, 2018
    • 6 replies
    • 104 views
    • 
    • Inculpatus cedo.9234
    • August 1, 2018

16. Performance and Graphics issues

    By AnchorZulu.5026, July 30, 2018
    • 4 replies
    • 371 views
    • 
    • MrFayth.3546
    • July 31, 2018

17. 2FA Text Code took > 1 hour to be sent

    By DragonForHire.3621, July 31, 2018
    • 0 replies
    • 42 views
    • 
    • DragonForHire.3621
    • July 31, 2018

18. AMD Ryzen/Radeon Vega Graphics?

    By kittyfur.6459, July 26, 2018
    • 3 replies
    • 1.4k views
    • 
    • txtsd.8047
    • July 31, 2018

19. Moved: Thank you for the Beetle

    By Forum Moderator.4372, July 30, 2018
    • 0 replies
    • 5 views
    • 
    • Forum Moderator.4372
    • July 30, 2018

20. Deleted Account- I sent in a ticket to ask a question and my account was deleted [Addressed]

    By Dezzra.4619, July 30, 2018
    • 7 replies
    • 471 views
    • 
    • Dezzra.4619
    • July 30, 2018

21. Authenticator app questions

    By BlueJin.4127, July 29, 2018
    • 6 replies
    • 97 views
    • 
    • Inculpatus cedo.9234
    • July 30, 2018

22. Losing connection to the server every few minutes

    By darksome.1697, July 29, 2018
    • 3 replies
    • 131 views
    • 
    • skydelirious.4185
    • July 29, 2018

23. Haven't played in years and have moved to a different continent. Can I change servers without money?

    By Taco Knight.9418, July 16, 2018
    • 16 replies
    • 451 views
    • 
    • Illconceived Was Na.9781
    • July 29, 2018

24. Login failing to connect

    By Luko.3651, July 29, 2018
    • 1 reply
    • 45 views
    • 
    • Luko.3651
    • July 29, 2018

25. login error

    By Jarilo.6204, July 29, 2018
    • 3 replies
    • 85 views
    • 
    • Jarilo.6204
    • July 29, 2018