Headhunter.4796 Posted May 11, 2020 Share Posted May 11, 2020 > @"Nicodemus.4593" said: > Alas, no estimate as to when we addicts can all get our next fix. Until then I guess everyone'll either go to bed hungry or lurk around the forums hoping to feel like they're getting a few hits to take the edge off. > > But we can quit anytime we want to...really...really we can... +1 Link to comment Share on other sites More sharing options...
codedbykush.2019 Posted May 11, 2020 Author Share Posted May 11, 2020 Update: > We are continuing EU server maintenance related to the earlier issues. We do not currently have an ETA for when maintenance will be completed but will keep you updated. Link to comment Share on other sites More sharing options...
Maglus.2751 Posted May 11, 2020 Share Posted May 11, 2020 nice update ;) and the update is... "no update", but we will keep you updated even when there's no update. Link to comment Share on other sites More sharing options...
d i s c o r d.3061 Posted May 11, 2020 Share Posted May 11, 2020 well fingers crossed Link to comment Share on other sites More sharing options...
joelfc.1927 Posted May 12, 2020 Share Posted May 12, 2020 0231 and no update... im guessing no gw2 tomorrow its 1831 at ANET now so they may be home now. Link to comment Share on other sites More sharing options...
thepenmonster.3621 Posted May 12, 2020 Share Posted May 12, 2020 It's pretty obvious Anet are still in the "looking for survivors and extinguishing flames" part of their disaster response. And since this is too big of a disaster to maintain stony silence about they'll tell us as soon as they know themselves. Link to comment Share on other sites More sharing options...
PepperMint.8509 Posted May 12, 2020 Share Posted May 12, 2020 Guild Wars 2 Twitter "Hello everyone, we're continuing work toward re-opening the EU servers and our next step is to do thorough testing. We'll update you as soon as we're ready." Link to comment Share on other sites More sharing options...
Vegeta.2563 Posted May 12, 2020 Share Posted May 12, 2020 > @"joelfc.1927" said: > 0231 and no update... im guessing no gw2 tomorrow its 1831 at ANET now so they may be home now. implying they were even in the office at all.. pretty sure they have been work from home for the past month and a half. Link to comment Share on other sites More sharing options...
Rakksha.6270 Posted May 12, 2020 Share Posted May 12, 2020 tanks for updating and fingers crossed Link to comment Share on other sites More sharing options...
simmeh.2698 Posted May 12, 2020 Share Posted May 12, 2020 > @"Vegeta.2563" said: > > @"joelfc.1927" said: > > 0231 and no update... im guessing no gw2 tomorrow its 1831 at ANET now so they may be home now. > > implying they were even in the office at all.. pretty sure they have been work from home for the past month and a half. Depends, if a server went completely dead, hard to replace that from home. If some hardware adjustment were needed or a back up tape needed to get changed, hard to do that from home. Because everything is like in the cloud nowadays, doesn't mean you can do just anything from a console at home. ;) Link to comment Share on other sites More sharing options...
alarik.4850 Posted May 12, 2020 Share Posted May 12, 2020 > @"simmeh.2698" said: > > @"Vegeta.2563" said: > > > @"joelfc.1927" said: > > > 0231 and no update... im guessing no gw2 tomorrow its 1831 at ANET now so they may be home now. > > > > implying they were even in the office at all.. pretty sure they have been work from home for the past month and a half. > > Depends, if a server went completely dead, hard to replace that from home. If some hardware adjustment were needed or a back up tape needed to get changed, hard to do that from home. Because everything is like in the cloud nowadays, doesn't mean you can do just anything from a console at home. ;) I suppose all their server are virtual machines, so could be done remotely. Maybe the time is needed to check consistency and identify what caused the rollback Link to comment Share on other sites More sharing options...
Stormwolf.8567 Posted May 12, 2020 Share Posted May 12, 2020 > @"alarik.4850" said: > > @"simmeh.2698" said: > > > @"Vegeta.2563" said: > > > > @"joelfc.1927" said: > > > > 0231 and no update... im guessing no gw2 tomorrow its 1831 at ANET now so they may be home now. > > > > > > implying they were even in the office at all.. pretty sure they have been work from home for the past month and a half. > > > > Depends, if a server went completely dead, hard to replace that from home. If some hardware adjustment were needed or a back up tape needed to get changed, hard to do that from home. Because everything is like in the cloud nowadays, doesn't mean you can do just anything from a console at home. ;) > > I suppose all their server are virtual machines, so could be done remotely. Maybe the time is needed to check consistency and identify what caused the rollback > Virtual machines still run on actual hardware somewhere :) Especially when you need to store nearly a decade's worth of game data for an MMO as large as this one Link to comment Share on other sites More sharing options...
alarik.4850 Posted May 12, 2020 Share Posted May 12, 2020 > @"Stormwolf.8567" said: > > @"alarik.4850" said: > > > @"simmeh.2698" said: > > > > @"Vegeta.2563" said: > > > > > @"joelfc.1927" said: > > > > > 0231 and no update... im guessing no gw2 tomorrow its 1831 at ANET now so they may be home now. > > > > > > > > implying they were even in the office at all.. pretty sure they have been work from home for the past month and a half. > > > > > > Depends, if a server went completely dead, hard to replace that from home. If some hardware adjustment were needed or a back up tape needed to get changed, hard to do that from home. Because everything is like in the cloud nowadays, doesn't mean you can do just anything from a console at home. ;) > > > > I suppose all their server are virtual machines, so could be done remotely. Maybe the time is needed to check consistency and identify what caused the rollback > > > > Virtual machines still run on actual hardware somewhere :) Especially when you need to store nearly a decade's worth of game data for an MMO as large as this one but they can be move easily to another host :) at least I hope they have HA enabled :) Link to comment Share on other sites More sharing options...
Dayra.7405 Posted May 12, 2020 Share Posted May 12, 2020 > @"Stormwolf.8567" said: > > @"alarik.4850" said: > > > @"simmeh.2698" said: > > > > @"Vegeta.2563" said: > > > > > @"joelfc.1927" said: > > > > > 0231 and no update... im guessing no gw2 tomorrow its 1831 at ANET now so they may be home now. > > > > > > > > implying they were even in the office at all.. pretty sure they have been work from home for the past month and a half. > > > > > > Depends, if a server went completely dead, hard to replace that from home. If some hardware adjustment were needed or a back up tape needed to get changed, hard to do that from home. Because everything is like in the cloud nowadays, doesn't mean you can do just anything from a console at home. ;) > > > > I suppose all their server are virtual machines, so could be done remotely. Maybe the time is needed to check consistency and identify what caused the rollback > > > > Virtual machines still run on actual hardware somewhere :) Especially when you need to store nearly a decade's worth of game data for an MMO as large as this one But this is Amazon AWS job to keep the real machines running, not ANets Link to comment Share on other sites More sharing options...
Raedwulf.3712 Posted May 12, 2020 Share Posted May 12, 2020 > @"Stormwolf.8567" said: > > Virtual machines still run on actual hardware somewhere :) Especially when you need to store nearly a decade's worth of game data for an MMO as large as this one Whilst true, the point is that a VM can run on any hardware that's capable of supporting it. I don't know what Anet's arrangements are vis data centres, but if there's been a hardware failure (and I'm dubious that that's the explanation here), then it isn't that big a deal to move the VM to another piece of hardware (presuming there's spare kit in the datacentre they're using!). As I've already said elsewhere, I just hope they give us some sort of proper explanation of what went wrong, and not simply a vague "Yeah, we know what happened, fixed it, and we've taken steps to stop it from happening again". Link to comment Share on other sites More sharing options...
simmeh.2698 Posted May 12, 2020 Share Posted May 12, 2020 > @"alarik.4850" said: > > @"Stormwolf.8567" said: > > > @"alarik.4850" said: > > > > @"simmeh.2698" said: > > > > > @"Vegeta.2563" said: > > > > > > @"joelfc.1927" said: > > > > > > 0231 and no update... im guessing no gw2 tomorrow its 1831 at ANET now so they may be home now. > > > > > > > > > > implying they were even in the office at all.. pretty sure they have been work from home for the past month and a half. > > > > > > > > Depends, if a server went completely dead, hard to replace that from home. If some hardware adjustment were needed or a back up tape needed to get changed, hard to do that from home. Because everything is like in the cloud nowadays, doesn't mean you can do just anything from a console at home. ;) > > > > > > I suppose all their server are virtual machines, so could be done remotely. Maybe the time is needed to check consistency and identify what caused the rollback > > > > > > > Virtual machines still run on actual hardware somewhere :) Especially when you need to store nearly a decade's worth of game data for an MMO as large as this one > > but they can be move easily to another host :) at least I hope they have HA enabled :) Those are just assumptions, maybe there is an entire node down, maybe there is not enough ram available to run more hosts, in these situations you want someone in the datacentre locally anyway. All modern 24/7 data centres have a 24/7 local team exactly for these things. The dev team that are not needed inside the datacentre can work from home true, but is is not just about one code fixing some guide and everything is ready to go. This is a large team effort going on. We have to wait on answers from Arenanet, now its just pure speculation. Link to comment Share on other sites More sharing options...
alarik.4850 Posted May 12, 2020 Share Posted May 12, 2020 > @"simmeh.2698" said: > > @"alarik.4850" said: > > > @"Stormwolf.8567" said: > > > > @"alarik.4850" said: > > > > > @"simmeh.2698" said: > > > > > > @"Vegeta.2563" said: > > > > > > > @"joelfc.1927" said: > > > > > > > 0231 and no update... im guessing no gw2 tomorrow its 1831 at ANET now so they may be home now. > > > > > > > > > > > > implying they were even in the office at all.. pretty sure they have been work from home for the past month and a half. > > > > > > > > > > Depends, if a server went completely dead, hard to replace that from home. If some hardware adjustment were needed or a back up tape needed to get changed, hard to do that from home. Because everything is like in the cloud nowadays, doesn't mean you can do just anything from a console at home. ;) > > > > > > > > I suppose all their server are virtual machines, so could be done remotely. Maybe the time is needed to check consistency and identify what caused the rollback > > > > > > > > > > Virtual machines still run on actual hardware somewhere :) Especially when you need to store nearly a decade's worth of game data for an MMO as large as this one > > > > but they can be move easily to another host :) at least I hope they have HA enabled :) > > Those are just assumptions, maybe there is an entire node down, maybe there is not enough ram available to run more hosts, in these situations you want someone in the datacentre locally anyway. All modern 24/7 data centres have a 24/7 local team exactly for these things. The dev team that are not needed inside the datacentre can work from home true, but is is not just about one code fixing some guide and everything is ready to go. This is a large team effort going on. > > We have to wait on answers from Arenanet, now its just pure speculation. sure it is, we can only speculate. Being the disaster recovery administrator in my workplace I'm just making hypothesis on what could be happend and what it can be done to solve it (sort of work habit) but you're right we can only wait and see. Link to comment Share on other sites More sharing options...
Stormwolf.8567 Posted May 12, 2020 Share Posted May 12, 2020 > @"Raedwulf.3712" said: > > @"Stormwolf.8567" said: > > > > Virtual machines still run on actual hardware somewhere :) Especially when you need to store nearly a decade's worth of game data for an MMO as large as this one > > Whilst true, the point is that a VM can run on any hardware that's capable of supporting it. I don't know what Anet's arrangements are vis data centres, but if there's been a hardware failure (and I'm dubious that that's the explanation here), then it isn't that big a deal to move the VM to another piece of hardware (presuming there's spare kit in the datacentre they're using!). > > As I've already said elsewhere, I just hope they give us some sort of proper explanation of what went wrong, and not simply a vague "Yeah, we know what happened, fixed it, and we've taken steps to stop it from happening again". Yes I know - sorry - I was being a little flippant and overly brief … it's just that some people assume a VM works like magic :-D. I am also dubious that it's something as simple as a hardware failure - there are usually many levels of redundancy and consistency checks that will alert admins to there being a problem long before the system falls over in a virtual smoking heap. If we're lucky Anet will tell us what happened once they're done putting the jigsaw back together Link to comment Share on other sites More sharing options...
Dondarrion.2748 Posted May 12, 2020 Share Posted May 12, 2020 You know what they're doing... everyone at Anet HQ have been called in, they're multiboxing about 200K players each and replaying everything that happened since Friday so that we all get back to where we were when this rollback happened yesterday :grin: In all seriousness though, I hope that if they're going through some thorough testing of activities in EU to check that everything is in place, that they actually can look into suspicious activity and get rid of some cheaters in the process... hackers and players reporting for suspicious behaviour, etc. Link to comment Share on other sites More sharing options...
codedbykush.2019 Posted May 12, 2020 Author Share Posted May 12, 2020 > @"Dondarrion.2748" said: > You know what they're doing... everyone at Anet HQ have been called in, they're multiboxing about 200K players each and replaying everything that happened since Friday so that we all get back to where we were when this rollback happened yesterday :grin: > > In all seriousness though, I hope that if they're going through some thorough testing of activities in EU to check that everything is in place, that they actually can look into suspicious activity and get rid of some cheaters in the process... hackers and players reporting for suspicious behaviour, etc. You sir gave me a good laugh. :3 Link to comment Share on other sites More sharing options...
Coruptus.9715 Posted May 12, 2020 Share Posted May 12, 2020 > @"Dondarrion.2748" said: > You know what they're doing... everyone at Anet HQ have been called in, they're multiboxing about 200K players each and replaying everything that happened since Friday so that we all get back to where we were when this rollback happened yesterday :grin: > > In all seriousness though, I hope that if they're going through some thorough testing of activities in EU to check that everything is in place, that they actually can look into suspicious activity and get rid of some cheaters in the process... hackers and players reporting for suspicious behaviour, etc. :3 Link to comment Share on other sites More sharing options...
lare.5129 Posted May 12, 2020 Share Posted May 12, 2020 relax, all will be fine soon. After 1-14 days I am sure it will be fixed. Link to comment Share on other sites More sharing options...
Liquid Storm.8097 Posted May 12, 2020 Share Posted May 12, 2020 > @"Chichimec.9364" said: > > @"codedbykush.2019" said: > > > We will bring the #GuildWars2 EU servers down for maintenance in 10 minutes. > > > > Twitter/GuildWars2 > > Thanks for the update. Not all of us are on Twitter and I was wondering why I suddenly couldn't access the game any more. Coming after the rollback it was frustrating but I suppose it's best that they go ahead and get the issues resolved. You don't need to be on Twitter to read their messages. I don't have a Twitter account either, but when things go as bad as this, that's the first place I'll go to check what's going on. Link to comment Share on other sites More sharing options...
Sorinthas.4791 Posted May 12, 2020 Share Posted May 12, 2020 Maybe a stupid question but if the information stream is so slow/non-existing comming from ANet, how are we suppose to know when the servers are back online again? I think i've read most of the forums and checked the website/support, but should I keep checking all possible posts like every 15min? Last post from ANet has been quite some time ago with the servers going down for maintenance (6.42AM). No hating, just wishing to be able to play. Link to comment Share on other sites More sharing options...
Ashantara.8731 Posted May 12, 2020 Share Posted May 12, 2020 > @"Sorinthas.4791" said: > Maybe a stupid question but if the information stream is so slow/non-existing comming from ANet, how are we suppose to know when the servers are back online again? I think i've read most of the forums and checked the website/support, but should I keep checking all possible posts like every 15min? Last post from ANet has been quite some time ago with the servers going down for maintenance (6.42AM). No hating, just wishing to be able to play. The last information was that they have entered the testing stage. In any case, you will know once they announce it on here and on Twitter. Link to comment Share on other sites More sharing options...
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